Beaver Toyota St. Augustine - Service Center

Great people, great service in a sparkling clean facility. Best experience ever!! Somewhat timely too! facility. Best experience ever!! Somewhat timely too! More

Great service (as always)from the Service Department! Thank you Robert Cotney and Beaver Toyota!! Thank you Robert Cotney and Beaver Toyota!! More

Satisfaction with services every time I come to this location. Very nice waiting area as well. location. Very nice waiting area as well. More

This Dealerships is awesome & specially Cameron sales agent he is so awesome. When ever I call for anything I need help with my Toyota . He always pick up the phone & help me out . agent he is so awesome. When ever I call for anything I need help with my Toyota . He always pick up the phone & help me out . More

Always on time, listen to my concerns and offer suggested or recommended service. Great Job ! or recommended service. Great Job ! More

Robert L. Cotney provided excellent service. Good, quick communicator. He coordinated the serve of both MY TACOMA AND 4 RUNNER Tech also found a serpentine bel Cotney provided excellent service. Good, quick communicator. He coordinated the serve of both MY TACOMA AND 4 RUNNER Tech also found a serpentine belt needed replaced . Much appreciated since I has headed over to panhandle to visit family. Robert's service was 5.0 across the board. My issue was/is with Management and transparency of parts pricing. After comparing parts prices on Toyota Nation and 3 local dealers ( Daytona and Jacksonville) it is clear that Beaver Toyota charges ~20-25% above MSRP while the other 3 Dealers ~10-15% below MSRP for the same OEM part listed on Toyota Nation. I verified this by review parts charged during service from 2019 forward. When I provided Robert with my info he had the charges reduced to MSRP which I appreciate but still doesn't explain managements decision to charge 20-25% above MSRP. At least on new cars prices Beaver is clear on markup above MSRP and added Dealer cost. Parts markup 20-25% above MSRP is hidden. Other local dealrer deal with the same supply chair and inflation issues but are below MSRP. I guess we have to pay for the WOW factor, More

My car wouldn’t start and they sent someone to try to start it…they checked the car for two hours and found nothing wrong with it …didn’t charge me for the time they spent. That’s how you treat repeat c start it…they checked the car for two hours and found nothing wrong with it …didn’t charge me for the time they spent. That’s how you treat repeat customers …thank you ! BJ Webster More

Always excellent honest work with great value. Highly recommend for purchase of new or used cars or service Highly recommend for purchase of new or used cars or service More

I had a very positive experience with your service department. Chad was my service person. I had been to Old City Tire Outlet where I went to get a tire patched from a screw that caused a flat tire. department. Chad was my service person. I had been to Old City Tire Outlet where I went to get a tire patched from a screw that caused a flat tire. That bad tire place wanted me to buy 4 new tires that I had never heard of, some off brand tires. They told me that I should not drive off or my other tires could have a blow out. I did leave. I drove down to Firestone tire, and told the service guy my tire saga. That nice and knowledgeable Firestone person, suggested I go out to Beaver Toyota as my Lexus SUV is part of Toyota. From the moment I entered the service department at Beaver Toyota, I had a completely different experience. Chad was very knowledgeable and professional. He had his service people inspect all 4 tires. Upon completion, Chad explained all of my options. I did need two new tires. Eventually I would need two more. I decided to go with the 4 new tires, because if I bought 3 tires, I would get the 4th for free. Also, I would have lifetime alignment included in the warranty. All in all, I realized the tires I bought from Beaver Toyota were far superior.! I am in California and don’t have the tire information with me. I think they are GoodYear. Thank you to Chad and all the fine team at Beaver Toyota More