Beaver Toyota St. Augustine - Service Center

Bought a vehicle 4 weeks ago. Buying process was flawless and great. Vehicle had 1 key and was promised they would get me another one. 4 weeks of calls and texts and they finally Buying process was flawless and great. Vehicle had 1 key and was promised they would get me another one. 4 weeks of calls and texts and they finally ordered a key for it. Went in today for the key to get programmed. Sat around for 2 hours to be then told they couldnt find the key that was ordered. So the customer service guy in me thinks well they will top my tank off or wash the car to compensate. Nope park it out front and have a nice day. We will mail you the key when we find it. Then I get to head over to another dealership to get it programmed. Major Fail by the service dept UPDATE****** What a clown show this service dept is. Remember the were going to WOW you....oh I got wowed this morning alright. Took the spare key over to Fields Cadillac. They were beyond amazing. Come to cash out and call Beaver to get the payment. Because the vehicle and service were in my mind the $16 of tax on the bill. I was told the service guy said it was the principle as to why he didnt want to pay the tax. So after driving all the way to xx Aug last week and getting jerked around for a lost key. Wasting gas and time. Yep I paid the $16....So yes when I say me not doing business with you is certainly due to the principle. More

Rob signed me in and explained everything. Quote was spot on (actually less) and got my car washed. Early is best. Place was packed by 9:30 which was a good sign for Beaver Toyota. Very profes Quote was spot on (actually less) and got my car washed. Early is best. Place was packed by 9:30 which was a good sign for Beaver Toyota. Very professional. More

In spite of the fact that I had made an appointment I had to wait over an hour and a half to have my oil changed. to wait over an hour and a half to have my oil changed. More

Fantastic and hard working employees and very friendly people. will definitely come to this place again with no hesitation. people. will definitely come to this place again with no hesitation. More

Absolutely the very best. I cannot recommend Beaver Toyota any more than the best of the best I cannot recommend Beaver Toyota any more than the best of the best More

Robert Cotney, Service advisor is the best I've encountered in 40 years. Always keeps my 18 year old Toyota Sequoia in top notch condition. encountered in 40 years. Always keeps my 18 year old Toyota Sequoia in top notch condition. More

Easy to schedule an appointment. Reliable service great customer service friendly .answer my questions I may have Reliable service great customer service friendly .answer my questions I may have More

Steve was an excellent service advisor. He explained everything clearly an seem excited about the new technology that did a full scan of my car. The car was serviced at the agreed upon time He explained everything clearly an seem excited about the new technology that did a full scan of my car. The car was serviced at the agreed upon time and price. I’ll be back for sure. Don More

I have lived here only two years and began getting my car serviced at Beaver Toyota when I moved here. I have been completely satisfied and would not go anywhere else. car serviced at Beaver Toyota when I moved here. I have been completely satisfied and would not go anywhere else. More

Very pleased. I’ve been working with Delvon for the last couple of years and he’s always honest and goes out of his way to help. I’ve been working with Delvon for the last couple of years and he’s always honest and goes out of his way to help. More