Beaver Toyota St. Augustine

mr. brian mcwhite was the best salesman that i have ever met! he is very friendly and has an enchanting personality. he is very professional but also makes you feel comfortable.. and did i mention that his met! he is very friendly and has an enchanting personality. he is very professional but also makes you feel comfortable.. and did i mention that his laugh is awesome??!! i would reccommend this dealership and this salesman to anyone! More

Brian McWhite is one of the most nicest person I have ever met. He was so helpful when I was looking for a car. I did not feel any presure to buy I was able to take my time and make a decision. ever met. He was so helpful when I was looking for a car. I did not feel any presure to buy I was able to take my time and make a decision. More

I had the best experience I've ever had at a car dealership at St. Augustine Toyota. My salesman Ian was very courteous and helpful. He helped me find the perfect vehicle and made the whole transact dealership at St. Augustine Toyota. My salesman Ian was very courteous and helpful. He helped me find the perfect vehicle and made the whole transaction very easy and pleasurable. I would recommend Ian and this dealership to anyone! More

Customer service was great. Your associate, Mr. McWhite was very helpful in helping me make a decision on whether to go with 4runner or tacoma in my price range. When I'm ready I will definitely purchase m was very helpful in helping me make a decision on whether to go with 4runner or tacoma in my price range. When I'm ready I will definitely purchase my next truck thru St. Augustine Toyota. Thanks again to ur staff for the help More

I've visited and been to several dealerships locally and Ian was the most knowledgeable salesman by far. He took me through the service department and introduced me to a few technicians and just by doing th Ian was the most knowledgeable salesman by far. He took me through the service department and introduced me to a few technicians and just by doing that I felt he went above and beyond all expectations as I did not receive the same courtesy elsewhere. I would recommend Ian and St. Augustine Toyota to anyone and everyone interested in buying a new or used vehicle. Great price and Great customer satisfaction!!! More

I initially contacted the dealership via email about a used vehicle late one night. The reply was swift (within 12 hours) and curteous. Ian Barnett was the interenet sales representative handling my reque used vehicle late one night. The reply was swift (within 12 hours) and curteous. Ian Barnett was the interenet sales representative handling my request. Upon my arrival Ian warmly greeted us and showed us the vehicle we inquired about. We asked to see similar vehicles in the same class, and he showed us the RAV4's. We considered a new vehicle, but did not think it would be financially possible due to weak credit. Fortunately, Ian was able to fanagle us a great opportunity with extremely low apr rates. We had to pay a little more than what we intended, but considering all the benefits we received it was worth it. Best part about it, when I woke up the day after buying the vehicle, I had NO buyer's remorse. Customer Service Everyone was very helpful and kind The salesman did not pressure us in any way The salesman was straightforward and honest The salesman put forth his entire effort to fit our needs The salesman gave my wife and I space to discuss things when appropriate Quality of Work - I did not have any service performed on my vehicle N/A Friendliness We were greeted with smiles (contrary to the gloomy weather) Our salesman never seemed irritated or bored with us The salesman repeatedly offered us refreshments (coffee, water, soda) The salesman patiently took time to answer any question (no matter how many times he answered it before) Overall Experience We entered the dealership around 3:00pm and drove off around 8:00pm, yet left happier than when we arrived. We did not have one negative feeling or regret about our stay Ian was extremely friendly, honest, relateable, and helpful in all of our needs I will most definitely use this dealership again when I get the chance More

I bought a 2009 Corolla XLE from this dealership around a month ago and as a first-time buyer, I have to say my experience was much better than I expected. Since I'd never purchased a car before I was terrif month ago and as a first-time buyer, I have to say my experience was much better than I expected. Since I'd never purchased a car before I was terrified of getting taken advantage of and paying thousands more than necessary. From the beginning everyone I encountered was easy to work with- it was a very low pressure situation. There was very little haggling and I ended up paying exactly what I planned on paying before I walked in (which I can say was a very reasonable price). I met many pushy/difficult car salesmen during the several months I spent researching cars and prices, and I can't express how much it meant to me to feel like I was being treated respectfully by a dealearship instead of like a walking dollar sign. I sincerely felt like I was bring taken care of throughout the whole process, and a big part of that was because of Stuart Jones- he was very collaborative and I never felt like I was going into a boxing match like I did with every other car salesperson. Even weeks after my purchase, he's been responsive to my calls regarding getting my tag and getting set up with financing. I'd highly recommend working with Mr. Jones. More

this dealership has confirmed their poor rating of 3 out of 5. compared to 6 other toyota dealerships in the area with scores of 4.4 to 5. I have yet to receive a call back of the 7 i made to them. (since d of 5. compared to 6 other toyota dealerships in the area with scores of 4.4 to 5. I have yet to receive a call back of the 7 i made to them. (since dec. 27,2011) it's now jan. 31st, 2012. I would go in details regarding my bad experience, but my time is more valuable to me. I'll let the ratings speak for themselves. More

I have had nothing but bad service from this dealer (compared to other dealerships I have experienced over the last 40 years). I bought a Certified used Yaris from them in March 2011, and 3 days later (compared to other dealerships I have experienced over the last 40 years). I bought a Certified used Yaris from them in March 2011, and 3 days later found out that the horn didn't work and they wound up replacing the entire driver's side airbag assembly (for free. But this was a certified car and should not have been an issue. Recently I found out that the car was missing its cabin air filter and I was rudely challenged on my ethics and honesty about why it was not there--they would not install one without charging me for it. I walked out never to return again. They have tried to up sell me on parts that didn't need to be replaced and on more than one occasion was treated rudely and ignored as a customer. Oh yes, once they rotated the tires and a wheel cover fell off while I was driving home. They would not own responsibility for that either nor the 4 missing valve covers. More

Great dealership! They had the BEST price and a super sales staff! I won't do business anywhere else! I love my Camry and it's awesome ride! sales staff! I won't do business anywhere else! I love my Camry and it's awesome ride! More