Beaver Toyota St. Augustine

I went to St Augustine Toyota yesterday ( jan 22, 2013) for a simple transaction, namely, to end a lease on my Camry and to purchase that same car. I had made anadvance appointment, and indicated exactly w for a simple transaction, namely, to end a lease on my Camry and to purchase that same car. I had made anadvance appointment, and indicated exactly what I wanted to do. My experience was very depressing and distressing. 1) It took 3 1/2 hours to do this simple task. 2) the finance people deliberately slowed the process, wearing out the customer as much as possible, and hoping that I would buy something new. Some 2 1/2 hours into the process, they rolled out a new car and created a new offer. 3) The finance people kept up the adolescent and stupid maneuver of running in and out of their glass cages, coming back with ever-new calculations, and whispering among themselves as they strategized about the next step. 4) By the end of the period, my wife and I were not only worn out, but we felt absolutely used and manipulated. I will never again do business with this dealer, and I will spread the word of my deeply negative experience. Harry More

I bought a new 4Runner Limited and absolutely love it! Scott is friendly, professional and got me a great deal. I recommend them and am glad I made the trip from Jacksonville. Scott is friendly, professional and got me a great deal. I recommend them and am glad I made the trip from Jacksonville. More

Prior purchases with same consistency each time. No pressure, no haggle deals, better than competitive prices and friendly folks from the front to the back not to forget what a great product. Several pressure, no haggle deals, better than competitive prices and friendly folks from the front to the back not to forget what a great product. Several friends have visited and bought on my recomendations and they all have the same opinion. I highly suggest you visit St. Augustine Toyota, an hours drive can save you at least a 1000.00 or more. Ask for Efrin Herria he is one of the managers for a fast, courteous and professional deal and if he is tied up ask for Brian in sales, you will not be sorry. More

We purchased 2 Toyota's the same day, and the service from this dealership was outstanding. Everyone, especially, Alex Fischer, was extremely patient even as day went into night. All of our questions we from this dealership was outstanding. Everyone, especially, Alex Fischer, was extremely patient even as day went into night. All of our questions were answered. In addition, Alex was able to locate a particular auto we wanted and have it in stock for us the next day even though it had to come from out of state. A 24 hr. turnaround is wonderful and was deeply appreciated. The helpfulness from all the employees was great. We have already recommended this dealership to friends. More

My experience was great at St Augustine Toyota.I was glad that I finally found a dealership and sales person that I liked. I went to the Jacksonville Toyota store first and wasn't happy with my experience th that I finally found a dealership and sales person that I liked. I went to the Jacksonville Toyota store first and wasn't happy with my experience there. Alex knew what he was talking about and made it easy for me and my husband to understand. I would recommned Alex Fischer and St. Augustine to my friends and family More

Acquiring a 2012 Prius 3 turned into a great experience thanks to Brian McWhite. He was knowledgeable and highly professional. After one phone call we completed the negotiation in less than 30 minutes. thanks to Brian McWhite. He was knowledgeable and highly professional. After one phone call we completed the negotiation in less than 30 minutes. Price was as competitive as Costco Auto Program, my preferred option, and other dealers I had researched in Daytona and Orlando. This experience renews my confidence of over 30 years in Toyota. Let's hope the service department at St. Augustine Toyota can match Brian's professional quality. More

My experience with St Augustine Toyota was wonderful. My wife was looking for a Prius, and Alex was able to answer all of her questions. He understood our needs and was able to work with us to come up with wife was looking for a Prius, and Alex was able to answer all of her questions. He understood our needs and was able to work with us to come up with a fair price. He helped teach my wife how to use the features in the car (for some reason she won't listen to me). I would highly recommend anybody in the St. Augustine area to check out St. Augustine Toyota. More

Our 2012 Rav4 was less than a week old and we had the unfortunate experience of filling up with BAD gas which eventually caused the check engine light/4WD light & TRAC light to come on. The car started unfortunate experience of filling up with BAD gas which eventually caused the check engine light/4WD light & TRAC light to come on. The car started to sputter & lurch and could not get above 20MPH before it started stalling. We called Toyotacare and arranged to have the car towed into ST. Augustine Toyota. At the same time we frantically called St. Augustine Toyota to tell them the car was being towed in and we kept our fingers crossed that it would get there by 6PM before service closed. I talked to Bob who seemed to think that if the car was here, then they could look at it and probably have it fixed that morning. He was very kind in that he indicated that he did not think that it was the 4WD system but probably something small like a sensor. That made me sleep better. The next day, my husband called, talked to Joe who gave him the news that we had gotten bad gas!! They then proceeded to drain the fuel tank and clean out the system. We picked the car up by late morning and Dave gave my husband a sample of the bad gas so we could go back to the gas station with it. It was clear that there was something wrong with the gas as it was separating and there was debris in the container. Both Joe and Dave told us to bring the car back if there was any problem. We drove the car for a couple of hours and the lights came back on. Back we went to Service where Dave apologized as he thought he had gotten everything but apparently the car had misfired which set the lights off again. He rechecked the car again, reset the lights, etc. and so far we have been driving the car without a problem. Given the amount of sledge in the sample gas, Dave did a fantastic job cleaning out the system and I am so happy that the car seems to be running fine. THANK YOU THANK YOU ST AUGUSTINE TOYOTA - we thought our brand new RAV4 was ruined but as of today it seems to be running perfectly fine. Not only did you fix our car but my husband found you very helpful and responsive to our needs -- as this is our only car, we needed the problem identified and the car fixed as soon as possible. YOU GUYS DID A GREAT JOB and we could not have asked for you to have done anything differently. Thank you again. More

Great service, and friendly! Fun car buying experience, would go back to buy another car, and I would definetly recommend them to everyone I know. would go back to buy another car, and I would definetly recommend them to everyone I know. More

I purchased a 2010 toyota camry in nov. 2009 and was not informed of the major recall that was out in sept. 2009. Since the purchase of this vehicle I have been lied to by several employees and managers, q informed of the major recall that was out in sept. 2009. Since the purchase of this vehicle I have been lied to by several employees and managers, quoted a price and then when work was done they came up with another inflated price. This dealership is NO GOOD, I DON'T RECOMMEND THEM TO ANYONE!!! I will NEVER buy a vehicle from them again!! If you don't want headaches and lies stay away from this dealership. More