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Beaver Toyota St. Augustine

St. Augustine, FL

4.9
5,403 Reviews
Welcome to the Beaver Toyota St. Augustine website, a fast and convenient way to research and find a vehicle that is right for you. .Located in beautiful, sunny Florida, Beaver Toyota in St. Augustine is proud to provide the latest model Toyota vehicles to our neighboring cities. Serving Jacksonville, FL, Palm Coast, FL, Palatka, FL, Green Cove Springs, FL, Daytona Beach, FL, Atlantic Beach, FL, Ormond Beach, FL, Lakeside, FL and Middleburg, FL, we are a short drive away from your location. Beaver Toyota in St. Augustine maintains a large inventory of new Toyota models in St. Augustine, used vehicles, and certified pre-owned cars, trucks, vans, and SUVs near Jacksonville. We keep our online inventory up to date and invite you to take moment and browse for the vehicle you are looking for. If you don’t see what you need, or are not quite sure, contact Beaver Toyota and we will help you locate the vehicle of your dreams. Beaver Toyota of St. Augustine offers many solutions for the customer looking for a slightly used or pre-owned vehicle. Our extensive inventory of used vehicles is full of cars, trucks, vans, and SUVs. Our extensive inventory provides many options, and our dedicated purchasing team will work with you to find the exact used car you are looking for. Take a moment to browse our inventory today!
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2995 US Highway 1 S

St. Augustine, FL

32086

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Showing 5,403 reviews

July 18, 2022

On June 28th. Beaver Toyota serviced my car or so I think. I had wipers,filters, battery all replaced. Oil and filter. Tires supposedly replaced I thought.i am dis More

by Vickydavis12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Haylie Agosto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cotney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Beaver Toyota St. Augustine responded

We are very sorry that you didn't have the best experience here at Beaver. I spoke with our service manager after he spoke to your husband and he is issuing a check for your battery. We will speak with the service advisor involved and the tech and reach out to you.

Jul 19, 2022 -

Vickydavis12 responded

You couldn't even call me. You have my information. I'm the one it happened to. Oh but lets try to fix this review publicly. I see where the customer counts. The labor and everything is $186 and change for the battery. Your crew let me leave with a nail in my tire. Told me to go have it plugged. They couldn't patch it. That's fine. Could have put it on the back in case it blew out. Left the old wipers under my hood. They flew out while i was driving. My cabin filter better be yours. I paid for one. You have a copy. You can see exactly. Thank you for the awesome service. NOT!!!!! Unacceptable.

Jul 21, 2022 -

Beaver Toyota St. Augustine responded

I am very sorry, I am out of the office sick. I will make sure to call or have someone call by week end.

Jul 21, 2022 -

Vickydavis12 responded

Wow. Wow. Wow.really. Miss Nancy West knows all about my complaint. She was gonna reach out to. What a joke. You found the time and strength to write this response. Not helping this issue. But the the world can read for themselves and all the others who have been abused by this dealership. I will write a review everywhere i can and thinking of calling Ken.. I'm tired of being taking advantage of. Thank you for caring. It really shows.

Jul 24, 2022 -

Beaver Toyota St. Augustine responded

I spoke with the Service Manager and he stated that he had spoken to your husband and was giving him a refund on the battery. And a sincere apology. I am not sure what more I can do but I do go back to work tomorrow and I will check on this 1st thing.

Jul 26, 2022 -

Vickydavis12 responded

Lets see its almost 4 pm. Monday 7/25/22..The person this happened to has yet to be contacted other than this public review. Which your trying like xxxx to make look good.. Your so called service manager never gave my husband an apology or even tried to contact me. What he said to my husband that set him off was. I HEARD YOU THE FIRST TIME..Thats a strange apology . I'm the only one putting in the work. I find out what was done to me, my husband brings my car in and nothing is done. You asked what more do i want? You and that Dealership doing their job. Noone should have to go through this. People make mistakes. This is to many and after all these responses and all the stories people are sharing and Not one person has yet to contact me. I want you all to kiss my xxx..Oh you wowed me alright. Diane West knew about my facebook complaint. This may or may not be her. The whole dealership knew my husband left furious,and yet not one person thought it appropriate to contact me. When am i supposed to get this refund on the battery with labor and why wasn't it paid to him before he left last week? I had to pay before i left, on work not done or completed..I know you have surveillance in there. Look and see if they did everything i paid for. The cabin filter is yet to be determined if it's yours. I have no way of knowing if it's yours or the original. Because noone went out and even bothered to see what was actually done when my husband drove my car there last week.The wipers, were. Their visual. My computer wasn't even reset..Oh yes, I was definitely wowed. People beware of Beaver Toyota..very pissed of client/customer

July 18, 2022

Pheaon Prince made our car shopping experience easy. He is very knowledgeable about cars and was able to help us find the right vehicle for our families needs. More

by Whitworth Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pheaon Prince Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Beaver Toyota St. Augustine responded

It is great to hear that Pheaon got you exactly what you needed. We appreciate your business very much.

July 18, 2022

Worked with me to get a car. Was willing to move on the price and negotiate for the value in my trade in. More

by gkrus003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Madonna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lightcap
Jul 21, 2022 -

Beaver Toyota St. Augustine responded

Thank you for your business and enjoy your new car.

July 18, 2022

We love beaver Toyota because the staff always goes above and beyond to accommodate our family and make the car buying experience enjoyable. More

by lecrowley5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Beaver Toyota St. Augustine responded

It is our goal to make sure that every customer feels they have had a WOW experience. It is great to hear that our team did just that. Thank you

July 17, 2022

This is my second truck at this store. Everyone has been great and helpful! My salesman Peter did absolutely amazing! I was not even there for myself, my daughter was there to buy a car, a More

by Nursepenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Beaver Toyota St. Augustine responded

We are happy to hear that Peter took such great care of you and put your daughter in a car and you in a truck? Thank you very much for your business.

July 16, 2022

Took over two and a half hours for a scheduled oil change! Arrived 5 minutes early, person that was to work with was out for covid (understandable) so they gave me Trey Cammeron. My car went back imme More

by DWS
Customer Service
Recommend Dealer
No
Employees Worked With
Tammy Caroul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2022

Tyler Lightcap was absolutely wonderful to work with. He was genuine, very responsive, and reliable, detail-oriented, and extremely knowledgeable about all the cars as a professional who’s worked behind- More

by Erin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lightcap
Jul 21, 2022 -

Beaver Toyota St. Augustine responded

Thank you Erin for this nice review. Our sales specialist go through a lot of training to be able to give you the best experience possible.

July 16, 2022

I was very impressed with Rodney from Beaver he was not pushy like most other sales people are. Rodney went out of his way to get me the vehicle of my dreams thank you very much. More

by smcraig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Beaver Toyota St. Augustine responded

We are happy to hear that Rodney helped you get the vehicle of your dreams. Thank you so much for your business and enjoy the new vehicle.

July 16, 2022

I was very happy with Beaver Toyota and especially Christian for there positive actions towards me, thanks so much More

by rrc.carpetman@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Beaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Beaver Toyota St. Augustine responded

We thank you so much.

July 15, 2022

The experience at Beaver Toyota is Saint Augustine was excellent and their staff is energetic and friendly. More

by Roselyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez Laboy
Jul 21, 2022 -

Beaver Toyota St. Augustine responded

Thank you Roselyn for sharing your experience here with Steven and the team.

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