
Beaver Toyota St. Augustine
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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On June 28th. Beaver Toyota serviced my car or so I think. I had wipers,filters, battery all replaced. Oil and filter. Tires supposedly replaced I thought.i am dis Beaver Toyota serviced my car or so I think. I had wipers,filters, battery all replaced. Oil and filter. Tires supposedly replaced I thought.i am disabled and they have serviced since I bought it..I was driving in backwoods GA. Started pouring rain. A wiper blade flew out from under my hood. I pulled over. Shut down to get it. Got back in my battery that I thought i bought was dead. Opened hood. Original battery still in. I trusted them with not only my life, but my dad who I take to chemo and 80 year old mother in law I drive to doctors. This is so not right. I spent almost 409 dollars. Did they even service my car. Someone has to be hel accountable. What else are you doing to other people. My car will not be back to Beaver Toyota in St. Augustine. Better hope my filters look new. Not a happy person right now.. More
Pheaon Prince made our car shopping experience easy. He is very knowledgeable about cars and was able to help us find the right vehicle for our families needs. He is very knowledgeable about cars and was able to help us find the right vehicle for our families needs. More
Worked with me to get a car. Was willing to move on the price and negotiate for the value in my trade in. Was willing to move on the price and negotiate for the value in my trade in. More
We love beaver Toyota because the staff always goes above and beyond to accommodate our family and make the car buying experience enjoyable. and beyond to accommodate our family and make the car buying experience enjoyable. More
This is my second truck at this store. Everyone has been great and helpful! My salesman Peter did absolutely amazing! I was not even there for myself, my daughter was there to buy a car, a Everyone has been great and helpful! My salesman Peter did absolutely amazing! I was not even there for myself, my daughter was there to buy a car, and we saw the truck and Peter made everything I needed to buy it happen! Thanks for all your help! More
Took over two and a half hours for a scheduled oil change! Arrived 5 minutes early, person that was to work with was out for covid (understandable) so they gave me Trey Cammeron. My car went back imme change! Arrived 5 minutes early, person that was to work with was out for covid (understandable) so they gave me Trey Cammeron. My car went back immediately…so far, so good I thought. More people started coming in after me. I waited, and waited and waited. Started noticing people that came in behind me were already serviced and leaving. Hour and a half I check with Trey to see what he problem was. He said for me to return to the waiting room and he would be with me in 5 minutes. Okay I thought…as I was sure my car was done and probably had been for a while and we just needed to finish the paperwork. 35 more minutes go by…no Trey. He’d been on the phone, and then left out to the car lot with a customer talking for over 30minutes. I contact a lady at the desk who can tell I’m not happy..at all! She says she would check on my car’s status. Her and another girl go to look for Trey. I finally point them to the car lot outside where Trey’s been for now well over 35 minutes. He breaks away immediately, runs back to his post and starts rummaging through his stack of papers. My car had been done…just the paperwork wasn’t. Very unprofessional! The lady helping me, knowing I’m very pissed at this point, does the right thing and immediately sends me over to another person at a different station to finish the paperwork and to let me be on my way. Cudos for her! I’m not one that gets riled easily, and I have been getting my cars serviced here for years satisfactorily, but I was ready to give Trey a good piece of my mind!!! There was NO excuse for this. Now for the other problem observation. Seems there is a culture of disconnect at Beaver Toyota St. Augustine of employees working together. To Trey’s credit, he was indeed very busy while other station employees seemed to be cruising on easy street exercising their thumbs on their cellphones. I watched one employee at one of the very first stations do not much more than continually motion cars to move down the line to the next stations.as they came in. How convenient! He gets more iPhone playtime while those at the end stations get to work their butts off! He doesn’t offer to help, knowing fully well the other teammates are drowning and falling behind! Nope, that’s their problem. Everyone stays in their own work lane. I noticed inside employees here and there with their cellphones in their hands. I haven’t a clue as to even what their jobs could be, but obviously working is not one of them. Seems there is a lot of totally wasted manpower. Employees seem to have lack of direction and little if any priorities. Especially in Customer service in my case. And that, folks, is a management problem! They have plenty of people there to do the work, but it’s just not getting done..at least not in a timely manner. Management needs desperately to step up their game! More
Tyler Lightcap was absolutely wonderful to work with. He was genuine, very responsive, and reliable, detail-oriented, and extremely knowledgeable about all the cars as a professional who’s worked behind- He was genuine, very responsive, and reliable, detail-oriented, and extremely knowledgeable about all the cars as a professional who’s worked behind-the-scenes as well. We will definitely be working with him again in the future. More
I was very impressed with Rodney from Beaver he was not pushy like most other sales people are. Rodney went out of his way to get me the vehicle of my dreams thank you very much. pushy like most other sales people are. Rodney went out of his way to get me the vehicle of my dreams thank you very much. More
I was very happy with Beaver Toyota and especially Christian for there positive actions towards me, thanks so much Christian for there positive actions towards me, thanks so much More