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Beaver Toyota St. Augustine
St. Augustine, FL
4,958 Reviews
Welcome to the Beaver Toyota St. Augustine website, a fast and convenient way to research and find a vehicle that is right for you. .Located in beautiful, sunny Florida, Beaver Toyota in St. Augustine is proud to provide the latest model Toyota vehicles to our neighboring cities. Serving Jacksonville, FL, Palm Coast, FL, Palatka, FL, Green Cove Springs, FL, Daytona Beach, FL, Atlantic Beach, FL, Ormond Beach, FL, Lakeside, FL and Middleburg, FL, we are a short drive away from your location. Beaver Toyota in St. Augustine maintains a large inventory of new Toyota models in St. Augustine, used vehicles, and certified pre-owned cars, trucks, vans, and SUVs near Jacksonville. We keep our online inventory up to date and invite you to take moment and browse for the vehicle you are looking for. If you don’t see what you need, or are not quite sure, contact Beaver Toyota and we will help you locate the vehicle of your dreams. Beaver Toyota of St. Augustine offers many solutions for the customer looking for a slightly used or pre-owned vehicle. Our extensive inventory of used vehicles is full of cars, trucks, vans, and SUVs. Our extensive inventory provides many options, and our dedicated purchasing team will work with you to find the exact used car you are looking for. Take a moment to browse our inventory today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,958 reviews
July 16, 2022
Took over two and a half hours for a scheduled oil change! Arrived 5 minutes early, person that was to work with was out for covid (understandable) so they gave me Trey Cammeron. My car went back imme change! Arrived 5 minutes early, person that was to work with was out for covid (understandable) so they gave me Trey Cammeron. My car went back immediately…so far, so good I thought. More people started coming in after me. I waited, and waited and waited. Started noticing people that came in behind me were already serviced and leaving. Hour and a half I check with Trey to see what he problem was. He said for me to return to the waiting room and he would be with me in 5 minutes. Okay I thought…as I was sure my car was done and probably had been for a while and we just needed to finish the paperwork. 35 more minutes go by…no Trey. He’d been on the phone, and then left out to the car lot with a customer talking for over 30minutes. I contact a lady at the desk who can tell I’m not happy..at all! She says she would check on my car’s status. Her and another girl go to look for Trey. I finally point them to the car lot outside where Trey’s been for now well over 35 minutes. He breaks away immediately, runs back to his post and starts rummaging through his stack of papers. My car had been done…just the paperwork wasn’t. Very unprofessional! The lady helping me, knowing I’m very pissed at this point, does the right thing and immediately sends me over to another person at a different station to finish the paperwork and to let me be on my way. Cudos for her! I’m not one that gets riled easily, and I have been getting my cars serviced here for years satisfactorily, but I was ready to give Trey a good piece of my mind!!! There was NO excuse for this. Now for the other problem observation. Seems there is a culture of disconnect at Beaver Toyota St. Augustine of employees working together. To Trey’s credit, he was indeed very busy while other station employees seemed to be cruising on easy street exercising their thumbs on their cellphones. I watched one employee at one of the very first stations do not much more than continually motion cars to move down the line to the next stations.as they came in. How convenient! He gets more iPhone playtime while those at the end stations get to work their butts off! He doesn’t offer to help, knowing fully well the other teammates are drowning and falling behind! Nope, that’s their problem. Everyone stays in their own work lane. I noticed inside employees here and there with their cellphones in their hands. I haven’t a clue as to even what their jobs could be, but obviously working is not one of them. Seems there is a lot of totally wasted manpower. Employees seem to have lack of direction and little if any priorities. Especially in Customer service in my case. And that, folks, is a management problem! They have plenty of people there to do the work, but it’s just not getting done..at least not in a timely manner. Management needs desperately to step up their game! More
by DWS
July 16, 2022
Tyler Lightcap was absolutely wonderful to work with. He was genuine, very responsive, and reliable, detail-oriented, and extremely knowledgeable about all the cars as a professional who’s worked behind- He was genuine, very responsive, and reliable, detail-oriented, and extremely knowledgeable about all the cars as a professional who’s worked behind-the-scenes as well. We will definitely be working with him again in the future. More
by Erin
Employees Worked With
Tyler Lightcap
July 16, 2022
I was very impressed with Rodney from Beaver he was not pushy like most other sales people are. Rodney went out of his way to get me the vehicle of my dreams thank you very much. pushy like most other sales people are. Rodney went out of his way to get me the vehicle of my dreams thank you very much. More
by smcraig
Employees Worked With
July 16, 2022
I was very happy with Beaver Toyota and especially Christian for there positive actions towards me, thanks so much Christian for there positive actions towards me, thanks so much More
by rrc.carpetman@gmail.com
July 15, 2022
Everyone is always Pleasant and easy to work with. Pheaon was absolutely perfect in helping me with my technology in the car. Very pleasant nice young man. He needs to teach older people how to use a Pheaon was absolutely perfect in helping me with my technology in the car. Very pleasant nice young man. He needs to teach older people how to use all the technology in their cars he was great. He even gave me his number if I have any questions and need help More
by millsy23
July 15, 2022
I bought my car because the customer service delivered was exceptional. Looking to buy another one this year. was exceptional. Looking to buy another one this year. More
by pwilliamsenator
Employees Worked With
July 14, 2022
I had a wonderful experience purchasing my new Toyota at Beaver - Christian Beaver and Gary Gonzalez made the experience easy and pain free! They are THE BEST!! Craig transferred our insurance policy expert Beaver - Christian Beaver and Gary Gonzalez made the experience easy and pain free! They are THE BEST!! Craig transferred our insurance policy expertly in a quick phone call and Lawrence explained all of our options for warranties clearly and concisely in the finance department. More
by k5raybuck
July 13, 2022
Great service and easy to work with. We were able to find and purchase a car that is reliable and in our price range. We were able to find and purchase a car that is reliable and in our price range. More
by jenlup
Employees Worked With
