Beaver Toyota St. Augustine

Zachary Giordano is amazing! My first visit to Beaver Toyota was to look and test drive 3 model types (no buying). Dreading the typical pressure tactics, experienced in the past. My first visit to Beaver Toyota was to look and test drive 3 model types (no buying). Dreading the typical pressure tactics, experienced in the past. I met Zach that day and informed him “only looking today.” Zac said no problem. He went out of his way to find the vehicles for me to test drive, spending over an hour with me and, NO sales tactics. I left the dealership with a vehicle in mind (not in stock but arriving soon). Zach kept in touch and when the vehicle arrived, he made the sale. All of this to say: I appreciate Zach's patience, kindness and no pressure sales tactics from beginning to end. This is why I chose Beaver Toyota. Zach gets top score. If your looking or buying, ask for Zachary Giordano. Sales Dept: generous with 4 stars. Spent 3 hours haggling price with some paperwork signed. And, almost 3 hours the 2nd day to sign rest of paperwork. Still think I paid too much but se la vie. They need to work on their customer service. Maybe take lessons from Zach. More

Robert L. Cotney provided excellent service. Good, quick communicator. He coordinated the serve of both MY TACOMA AND 4 RUNNER Tech also found a serpentine bel Cotney provided excellent service. Good, quick communicator. He coordinated the serve of both MY TACOMA AND 4 RUNNER Tech also found a serpentine belt needed replaced . Much appreciated since I has headed over to panhandle to visit family. Robert's service was 5.0 across the board. My issue was/is with Management and transparency of parts pricing. After comparing parts prices on Toyota Nation and 3 local dealers ( Daytona and Jacksonville) it is clear that Beaver Toyota charges ~20-25% above MSRP while the other 3 Dealers ~10-15% below MSRP for the same OEM part listed on Toyota Nation. I verified this by review parts charged during service from 2019 forward. When I provided Robert with my info he had the charges reduced to MSRP which I appreciate but still doesn't explain managements decision to charge 20-25% above MSRP. At least on new cars prices Beaver is clear on markup above MSRP and added Dealer cost. Parts markup 20-25% above MSRP is hidden. Other local dealrer deal with the same supply chair and inflation issues but are below MSRP. I guess we have to pay for the WOW factor, More

Mike was great and very receptive of all my concerns and got a deal done. got a deal done. More

Great and easy going experience. Very patient and accommodating as we figure out what car suites our family’s needs the best. Very patient and accommodating as we figure out what car suites our family’s needs the best. More

My salesperson, hot rod, made it very easy for he was so kind. Together as a little group that is at Beaver Toyota, they are all so very nice kind. Together as a little group that is at Beaver Toyota, they are all so very nice More

Excellent salesman with a great disposition! Showed me what I was able to buy in a friendly way. Showed me what I was able to buy in a friendly way. More

Brad is a awesome salesman. He helped me find the perfect car and no pressure. I found the perfect car for me. He helped me find the perfect car and no pressure. I found the perfect car for me. More

That was the best car buying experience I’ve ever had! Zach is a true professional. Zach is a true professional. More

The dealership presented with great hospitality and customer service. Very satisfied with my visit on yesterday. customer service. Very satisfied with my visit on yesterday. More

Inviting atmosphere, great service, and attentive to customer needs. Definitely will recommend family and friends to come and check Beaver Toyota. Mr. Rod Anthony, aka Hot Rod was a true professional an customer needs. Definitely will recommend family and friends to come and check Beaver Toyota. Mr. Rod Anthony, aka Hot Rod was a true professional and made the process simple and easy going. More