841 Reviews of Beaver Chevrolet - Service Center
Typical Dealership Service After dropping my vehicle off with service with a known issue on this year, make, and model (2018 Chevy Malibu Redline), I was never informed the vehi After dropping my vehicle off with service with a known issue on this year, make, and model (2018 Chevy Malibu Redline), I was never informed the vehicle was finished the next day. On top of this, they claimed they could not "duplicate the issue". Typical of a dealership to say. However, I know without a doubt they did not test drive the vehicle, at least properly. If they had, the vehicle would have acted up, as it does for me EVERY time I drive it. The car is unsafe to drive in it's condition as it refuses to accelerate, it will be going back to service. More
Great customer service Awesome dealership that likes to WOW YOU! I plan to purchase my future vehicle either the Tahoe or Traverse from Beaver. Thanks for your service. Awesome dealership that likes to WOW YOU! I plan to purchase my future vehicle either the Tahoe or Traverse from Beaver. Thanks for your service. More
Sloppy When I arrived for my scheduled service appointment I wasn't greeted at the driveway, like I'd expect, so I found the service department door and wand When I arrived for my scheduled service appointment I wasn't greeted at the driveway, like I'd expect, so I found the service department door and wandered in. There isn't a service desk or receptionist so I had to snag a employee walking by, I was informed that the service consultant that I scheduled my appointment with had "called in" which I guess means he's not around. Apparently the computers were down that morning, so it was chaos. It didn't get much more professional from there, sloppy describes the appearance, attitude and approach in this case on this day. I know, its Chevy not Lexus or Mercedes but it should still be professional, right? More
Initial Service and options added to my new Silverado. I purchased my new Silverado from beaver Chevrolet. At the time, I dealt with Jonathan and Mason who worked up the sale, and with Tim who went throug I purchased my new Silverado from beaver Chevrolet. At the time, I dealt with Jonathan and Mason who worked up the sale, and with Tim who went through the financing piece of the deal. During the sale negotiations, I requested an initial oil change at the 500 mile mark on the odometer because that would be the typical engine brake in period for any new vehicle. The sale folks agreed to this request, and that was the main reason for the service. Additionally, I had asked to have the window tinting, nitrogen filled tires and swap of regular mirrors for tow mirrors. With the exception of the tow mirrors, I got all the items listed above during this Break In Engine Oil Change. The mirrors for the new body style 1500 Silverado were not yet available, so I will get them when the dealership has them in their stock. The Bottom Line: I am a fan of Beaver Chevrolet, and their staff have really made my purchase and my first service visit a wonderful experience. Thank you again for taking care of us and our new truck. More
Great People and Great Service!!!!! Very professional and down to earth. Feels like a cookout and just having a good time with your family. They are very welcoming and make sure to make Very professional and down to earth. Feels like a cookout and just having a good time with your family. They are very welcoming and make sure to make you feel comfortable immediately. Highly recommended!!! More
Good service, great & caring people From dropoff to pickup, Evan provided great service and communication. I also decided I would grab a truck accessory and Aaron in parts was a pleasur From dropoff to pickup, Evan provided great service and communication. I also decided I would grab a truck accessory and Aaron in parts was a pleasure to deal with. Would highly recommend. More
Amazing and very quick!! From the check in all the way until the car was done the experience was amazing. Got an email saying car is ready and got another email saying I coul From the check in all the way until the car was done the experience was amazing. Got an email saying car is ready and got another email saying I could pay online so all of that was completed before the car ever got to me. Incredible service experience. More
Quick and easy oils change! For my Chevrolet Equinox oil change, I will only go to this Chevy dealership. I am always treated with respect! Terry, the driver who gives a courtesy For my Chevrolet Equinox oil change, I will only go to this Chevy dealership. I am always treated with respect! Terry, the driver who gives a courtesy ride, is very friendly and I enjoy chatting with him! My last oil change, on a Friday morning, only took about 45 minutes. My car was washed and vacuumed, ready to go, and in less time than I expected. I recommend their service center to anyone! More
1st 2019 Equinox Service Ronie was very nice and the Service Team did an impeccable. It has been a long time since I bought a new vehicle and glad it is a Chevy. The Valet Dr Ronie was very nice and the Service Team did an impeccable. It has been a long time since I bought a new vehicle and glad it is a Chevy. The Valet Driver, Terry was also nice. :) More
Great communication. Not pushy. Very informative and great communication. I received a phone call and an email as soon as my vehicle was done. David was very friendly and efficient w Very informative and great communication. I received a phone call and an email as soon as my vehicle was done. David was very friendly and efficient with my time. More