Beaver Chevrolet - Service Center

Great work! Smooth process. In and out in 2.5 hours. Kept their word in all parts of the negotiation. Smooth process. In and out in 2.5 hours. Kept their word in all parts of the negotiation. More

Nothing more to say that the questions didn't already ask about the timeliness and support of the staff about the timeliness and support of the staff More

My first service experience with my new vehicle was less than I expected. I arrived on time for my appointment and was met by a young man who parked my vehicle and referenced a door to meet my service advis than I expected. I arrived on time for my appointment and was met by a young man who parked my vehicle and referenced a door to meet my service advisor, she took my name and asked why I was there. Guess they don’t refer to the appointment log where you have already described the service you desire. I told her why I was there and she showed me where the waiting area was. I later received a text saying I could follow the progress of my vehicle on their website. There was no info as to how to access the website and all network accesses were locked. After waiting an hour and 45 minutes I went back to the advisor to find out the status of my vehicle. The shop still had to rotate the tires. It took over 2 hours for an oil change and tire rotation and nothing else. Seems a little excessive to me but I guess that’s normal now. I guess I had expected more from the staff of the service department than lack luster, mediocre performance. Especially after the stellar performance and attitudes of the sales department personnel. More

Great and helpful people! Evan is very knowledgeable and spot on manager. Thanks Evan Shade!! Evan is very knowledgeable and spot on manager. Thanks Evan Shade!! More

This dealership is amazing! ! The people are all so friendly and helpful. I drive all the way from Middleburg to give them my business because of the professional and friendly se ! The people are all so friendly and helpful. I drive all the way from Middleburg to give them my business because of the professional and friendly service . More

They could work faster other than that cool I like the customer room also they could unlock the Wi-Fi so we can use it customer room also they could unlock the Wi-Fi so we can use it More

Great place! Everyone is happy and service is second to none. Very comfortable and will be back. Everyone is happy and service is second to none. Very comfortable and will be back. More

They got us in quick and were able to quickly diagnose our check engine light within a couple minutes. our check engine light within a couple minutes. More

They didn't fix the Recall problem at all. Engine light came back on next day, same Code taking it back this morning Engine light came back on next day, same Code taking it back this morning More

I came from another dealership that I had major issues with their service department. Chris called me after reaching out and was extremely helpful! We scheduled a date and time. They said they couldnt g with their service department. Chris called me after reaching out and was extremely helpful! We scheduled a date and time. They said they couldnt get the car to do what I was saying it was doing however they did a flush on the transmission because he told me moisture cab buildup. This is the third time this has had to be done since I owned the car. No one can explain out moisture gets into the transmission as this should NOT be normal and if it can get into my transmission that means it can get into my engine. Again no one can explain this or keep it from happening. Chris was helpful but my faith in get any service department to correct this issue is slim. More