Beau Townsend Nissan

Carl, the sale consultant who worked with me, was very helpful in describing for me the important features of the vehicles on sale and allowed me to take several test drives to determine how I felt about helpful in describing for me the important features of the vehicles on sale and allowed me to take several test drives to determine how I felt about each car. I never felt pressured to make a decision, and when I did, Carl worked with me to get an acceptable price and package. All in all, I had an outstanding experience at Beau Townsend. More

Good service. Very helpful. The serive dept has always been helpful with service and scheduling the repair of our Rogue. We will be using the dept. more in the future. Thanks been helpful with service and scheduling the repair of our Rogue. We will be using the dept. more in the future. Thanks More

We've bought three cars from Charlie White so far. Johnny has helped us when Charlie is not there, but says any sales would go back to Charlie...we like that they honor each others customers and still step i has helped us when Charlie is not there, but says any sales would go back to Charlie...we like that they honor each others customers and still step in to give service. About the Versa. We LOVED the Versa we bought two cars ago, but are disappointed that the design has changed in the back and the trunk shortened. Also preferred the fabric choices in the previous Versa that were black with some threads of blue running through it. Your seats are ultra comfortable, love all the drink holders and plush quality of even your less expensive cars. You have a winning sales force and product. Marilyn and Bob Kraft West Milton, Ohio More

Arash worked his rear off for us. Never has a salesman done so much. He went over every part of the vehicle, set up my SYNC account, hooked up the phone and continues to check on us. I would proudly recom done so much. He went over every part of the vehicle, set up my SYNC account, hooked up the phone and continues to check on us. I would proudly recommend your dealership!! More

WERE LISTNED TO AS TO WHAT WE WANTED TOOK THE VEHICLE WERE LISTNED TO AS TO WHAT WE WANTED TOOK THE VEHICLE OUT FOR A TEST DRIVE QUESTIONS WERE ANSWERED FULLY TREATED WITH RESPECT BY SALESMAN WERE LISTNED TO AS TO WHAT WE WANTED TOOK THE VEHICLE OUT FOR A TEST DRIVE QUESTIONS WERE ANSWERED FULLY TREATED WITH RESPECT BY SALESMAN More

This was the 1st service visit for my 2011 Versa. So impressed with the process beginning with the appointment set-up through servicing. Staff is professional yet extremely friendly. The wait time was impressed with the process beginning with the appointment set-up through servicing. Staff is professional yet extremely friendly. The wait time was even less than anticipated. Since my May 2011 Versa purchase I've recommended my sales person, Anthony, and this dealership numerous times. My brother since purchased a vehicle from Anthony and just the other day my best friend along with her husband stopped by to check out vehicles. They were also impressed with the dealership. It was important to me this dealership have a strong service center as I rely heavily on the service dept for service reminders, etc. I am extremely pleased with my purchase, sales and service. Excellent dealership. More

Completely puzzled this time at dealership. Had made an appointment and employee greeting us did not ask us who we were or why we were there. I told him that we had an appointment for service and he said appointment and employee greeting us did not ask us who we were or why we were there. I told him that we had an appointment for service and he said have a seat. Generally there would be some question re air filter etc but there was no questions or paperwork. In addition as we were heading toward the showroom the employee holding our key fob said he needed our keys to start our Murano. I told him what to do. A salesman said he was new and I made the comment that he should have been trained to start these cars. After service I asked a mechanic if he new the status of our Murano and how did the service go he said he didnt do our service and brushed us off. Up until now we have really liked Townsend Nissan, the staff, sales and service. Now I am somewhat concerned. I dont expect a whole lot nowadays but courteous service and professionalism should not be disregarded. Think you and Regards More

I have been requesting information from muncie nissan on a juke, I have yet to speak with anyone from the dealer. I received a message stating that they would contact me.This was over a month ago. I sent a a juke, I have yet to speak with anyone from the dealer. I received a message stating that they would contact me.This was over a month ago. I sent a new request and my son(who sells for nissan in TN)found your dealership. I sent the request and about one hour later Dan was calling me. He was friendly and very helpful. I had questions about awd vs 4wd. I will be there to purchase a car and Dan will be my guy! Thank you Dan. Tina Hall, district manager Acceptance Insurance More

Justin was great! Very professional. Justin took his time in explaining all options of leasing versus buying. He is very knowledgable with the sync system. time in explaining all options of leasing versus buying. He is very knowledgable with the sync system. More

I had a very nice expereience. There was no pressure to buy or to buy more than what I could afford regardless of financing. I came in and told Joe what I was looking for and he was VERY helpful and took buy or to buy more than what I could afford regardless of financing. I came in and told Joe what I was looking for and he was VERY helpful and took me right to the car I bought. He was great - very patient and answered all my questions. He really helped keep me in my price range. This was the best experience I've ever had with purchasing a car - I will definitely be back for future purchases! Also --- I live in Kettering so it's a bit far for service but because of this great experience - I'm willing to travel to get service from Beau Townsend -- now the tires for life program is a driving factor but to be completely honest - if I wanted to get service closer to home I would and buy my own tires when needed but because my experience was so great - I'm willing to put in the extra miles to come to Vandalia for service. THANK YOU JOE, CHRIS AND BEAU TOWNSEND! More