Beau Townsend Nissan

I was very satisfied with my experience with Beau Townsend and my salesman, Mr. Shellenberger. I am very happy with my new car and left feeling that I had gotten a good deal. I will come back when Townsend and my salesman, Mr. Shellenberger. I am very happy with my new car and left feeling that I had gotten a good deal. I will come back when my lease is up and it is time for another new car. More

Jason answered all of my questions, went over the car and what Nissan has to offer thoroughly and most importantly he was friendly and not pushy, which is one thing that will make me walk out of a dealership what Nissan has to offer thoroughly and most importantly he was friendly and not pushy, which is one thing that will make me walk out of a dealership. More

We had a very good experience with your whole dealership. Everyone was extremely friendly. We enjoyed meeting Anthony and Clyde. We will definitely recommend Anthony and the dealership to our family and f Everyone was extremely friendly. We enjoyed meeting Anthony and Clyde. We will definitely recommend Anthony and the dealership to our family and friends. More

Overall experience was exceptional. New Car Sales Manager Clyde and our salesman Jeff both did an outstanding job. Easiest new car purchase I have ever made. Clyde and our salesman Jeff both did an outstanding job. Easiest new car purchase I have ever made. More

I recently purchased a used vehicle from Beau Townsend Nissan and had a very positive experience. I worked with Sales Consultant Jason Shellenberger. I highly recommend working with Jason. I have bough Nissan and had a very positive experience. I worked with Sales Consultant Jason Shellenberger. I highly recommend working with Jason. I have bought and sold many vehicles over the years and have visited many dealerships. In my opinion, Jason went above and beyond to earn my business and to make the sale. To me, a good sales person is one who is professional, who knows the product, who accurately responds to my questions in a timely manner, who is not pushy, and who provides services & ideas that differentiate him as a salesman and reflect well on the dealership. Jason exhibited all of those traits. As I am not local to the dealership, Jason provided a creative solution that allowed me to take possession of the vehicle the same day as purchase and to provide payment, without having to return to the dealership. Jason and the staff respectfully entertained all of my offers and fulfilled all of my requests. I feel good about my purchase from Beau Townsend Nissan; highly recommended. More

I was treated very well and all my needs for a car. I would send anyone I know to Beau for the best honesty and salesmanship for their help with the purchase with a new or used car. would send anyone I know to Beau for the best honesty and salesmanship for their help with the purchase with a new or used car. More

I had been looking around at different cars and one was the Rogue. I was able to take it home and drive it half a day to see if this was going to suit me. The Sales Person (Johnny) was very helpful in answ the Rogue. I was able to take it home and drive it half a day to see if this was going to suit me. The Sales Person (Johnny) was very helpful in answering my questions and also professional with the selling of the car. The price of the car was what I was looking for because I was downsizing and looking for something better in gas and overall price range from what I was driving currently in which we were comparing the diffence of what I was going to save in the long run which was going to save me. The transaction of the sale went so smoothly and and fast I wasn't there for hours as I am always in a hurry!! Everyone at Beau Townsend Nissan was also smiling and friendly which is nice to see when you walk into a business of anykind. I will definitly recommend them to others!! More

Easy to work with, willing to negotiate, friendly, great customer service, got me the exact car I wanted. Great buying experience! Everyone I came in contact with at the dealership when I picked up the ca customer service, got me the exact car I wanted. Great buying experience! Everyone I came in contact with at the dealership when I picked up the car was professional, welcoming and friendly. I would definitely recommend to anyone to go to Beau Townsend Nissan! Love, love, love my car! More

I've read the existing reviews and I am more than puzzled as to why their service selling cars is so stellar but their service when servicing vehicles is so poor. I have taken my 2005 Murano in to be service as to why their service selling cars is so stellar but their service when servicing vehicles is so poor. I have taken my 2005 Murano in to be serviced at this dealership twice and I will not return. On both occassions they have charged me $89.00 for a diagnostic test and state they find nothing wrong (both times for the same problem). There is a very distinct and VERY loud noise that is happening while the vehicle is running. Everyone in a four block radius can hear this noise except the technicians at Beau Townsend. The first time I was told that the brakes needed replaced and there was a hole on top of the muffler and that is where the noise was originating. Beau Townsend service depatment told me they'd replace the brakes and the exhaust for an extraordinary amount of money. I decided to try another shop. I took it to a local place and they did a FREE inspection and said they found no hole in the exhaust and the brakes did not need replaced. I found ... and I am more than puzzled as to why their service selling cars is so stellar but their service when servicing vehicles is so poor. I have taken my 2005 Murano in to be serviced at this dealership twice and I will not return. On both occassions they have charged me $89.00 for a diagnostic test and state they find nothing wrong (both times for the same problem). There is a very distinct and VERY loud noise that is happening while the vehicle is running. Everyone in a four block radius can hear this noise except the technicians at Beau Townsend. The first time I was told that the brakes needed replaced and there was a hole on top of the muffler and that is where the noise was originating. Beau Townsend service depatment told me they'd replace the brakes and the exhaust for an extraordinary amount of money. I decided to try another shop. I took it to a local place and they did a FREE inspection and said they found no hole in the exhaust and the brakes did not need replaced. I found this curious so I went to a third shop that, yet again, provided a FREE diagnostic. They were able to find a flange on the muffler that might be causing some noise so the guy replaced it in about 20 minutes flat for an extremely reasonable price and this shop also stated the brakes did not need to be replaced. I took my vehicle into Beau Townsend again this morning and by late afternoon they had called and stated they could find nothing wrong with it. They stated it wasn't making any noise. They also stated they have no record at all of me bringing it in previously and being told anything needed replaced in order to fix the noise. The gentleman I spoke to was extremely abrupt and impatient when I was trying to voice what I thought was an unacceptable business practice that they would repeatedly charge someone a fee without assessing any problems. He was very defensive out-right rude in his responses to my questions. After much discussion, he stated he'd waive half of the diagnostic fee and then proceeeded to state he didn't know what else to do for me. At the end of the day I have a Murano that sounds like a panzer, a $44.50 bill (instead of an $89.00 one, lucky me), and have dealt with a person that was unwilling to help, offer any type of suggestions or any resolutions and did so with poor approach. More

My wife & I walked into the dealership looking at options in getting away from our upside-down Saturn Vue. We had experienced a terrible car-buying process before from Jeff Schmidt that was painful s options in getting away from our upside-down Saturn Vue. We had experienced a terrible car-buying process before from Jeff Schmidt that was painful start to finish - so we were less than excited to speak to a salesman. When Damon came up he was absolutely customer-centered. I can tell you honestly that having purchased or leased perhaps 10 vehicles in my life - I expect a certain "salesman" from the car dealership. Damon was completely the opposite - sincere, polite, a gentleman and very focused on whatever he could help us out with. From selecting the car and test driving to working out options to rescue us from our negative equity situation - he busted his tail for us the entire time. Due to our situation, we had to return the next day...but only because both he and his Sales Manager Clyde were helping us clean up what they call "back-end pricing" matters that were going to lessen our negative equity situation. The entire time, Damon remained in touch and 120% invested in our situation. Both he and his manager bent over backwards in getting us in as positive a situation as possible and we left the dealership with a 39-month lease in a brand new Rogue and on our way to being whole in 3 years. It is no contest that this is completely the best car-buying experience I have ever been involved with. Beau Townsend appreciated my time and didn't leave me waiting for hours on end and even the closing process with Debbi was painless. Full disclosure on everything, completely honest with facts and numbers and in my case, willing do go the extra mile in helping me out - and I truly felt they helped me out of a bad situation at their own sacrifice. As absurd as this might sound, I felt as if I had left a family gathering when we left the dealership and not some "car lot"! Working with Beau Townsend and Damon Smith was a completely refreshing experience and I thank everyone involved for changing my negative perception on the car-buying process! I'll be back for that Nissan Murano! More