Beau Townsend Nissan
Vandalia, OH
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Great customer service. Thank you Jason Shellenberger for going out of your way to make things right with my car and that I was totally satified. Squire McGuire and Helen Smith made the transaction for purch going out of your way to make things right with my car and that I was totally satified. Squire McGuire and Helen Smith made the transaction for purchasing my vehicle stress free. Again thank you Beau Townsend! More
Pat was the first person I talked with and it was great to have someone listen to my wishes and views, he called for a salesman and Jeff showed up, he was great from the test drive all the way Through fini to have someone listen to my wishes and views, he called for a salesman and Jeff showed up, he was great from the test drive all the way Through finishing the deal, he listened to me and What I wanted, no high pressure sales, Helen was great in financing, she explained every piece of paper I was signing, really friendly and bubbly attitude. In fact everyone was extremely happy and friendly. I waited a little longer than I liked, but it was worth it and I would do it again, and I would want the same people to to work with, thanks Pat, Jeff, and Helen. And we love our new Pathfinder. More
Like it or not, Charlie White is stuck with my husband Bob and me. Bob is a car-a-holic. He frequents car lots like women shop the malls. We stumbled onto Charlie on one of those drive throughs and liked Bob and me. Bob is a car-a-holic. He frequents car lots like women shop the malls. We stumbled onto Charlie on one of those drive throughs and liked him from the start. Charlie should be instructing the rest of the sales force as to how to communicate with customers without scaring them away. Additionally it would be great if he were consulted by management as to how the dealership can improve ratings, as I feel you should be rating straight 5's as compared to other dealers. We have bought our last 5 cars from Charlie and are totally sold on Nissan cars...They are years ahead of other cars in design and the driving experience. Charlie always finds a car we love driving at a good price and makes it so easy to go through the process. He's honest, has a good sense of humor, and is not pushy. He's worth every penny you pay him and more! Helen Smith has impressed us also as a hard-working, competent and personable fiance mgr. More
We were approached quickly with several offers of assistance. Everybody was courteous and respectful. we were pleased with our experience, which had not always been the case with some other dealers assistance. Everybody was courteous and respectful. we were pleased with our experience, which had not always been the case with some other dealerships we had visited in the past. Patrick and Helen did everything they could to make our purchasing process a quick and easy transaction. You have great employees who love what they do, and it pays off in customer satisfaction. We will definitely recommend this dealership to friends and family - we were delighted to see our friend Helen again, for our third purchase! More
I loved how both the Ford and Nisaan showrooms had the fusion and altima side by side for comparison. Justin Jacobs was very professional and went out of his way to help me with everything I needed. If fusion and altima side by side for comparison. Justin Jacobs was very professional and went out of his way to help me with everything I needed. If I had a question about a vehicle that he couldn't answer two other sales consultants, Pat and Mike, were right there to assist. More
While looking for cars to buy/lease, I ran into multiple dealerships that I felt were pushy, or tried me to go in a direction that I was not completely comfortable with. At Beau Townsend Nissan, I felt comp dealerships that I felt were pushy, or tried me to go in a direction that I was not completely comfortable with. At Beau Townsend Nissan, I felt completely different. The customer service was fantastic and I felt like everything went at a pace I was comfortable with. I would recommend this dealership to everyone. More
First i will start with previous reviews, I checked dealership reviews prior to even contacting Beau Townsend, this dealership was consistantely rated very high. This was top priority for me since I wo dealership reviews prior to even contacting Beau Townsend, this dealership was consistantely rated very high. This was top priority for me since I would be purchasing a vehicle sight unseen from the Northwest Rockies via internet and phone calls. It was my decision based on prior customer service reviews, that I would receive not only great personal satisfaction, but honest business dealings. I was very happy with the treatment I received, the quality of the vehicle purchased, and the overall willingness of all involved to make this transaction as easy as possible. I would highly recommend this dealership to anyone inquiring about a trustworthy dealer, they could count on to give the the best deal and service available. More
I was given some introduction to the vehicle by a young man but I don't recall his name. It was late in the evening on Jan. 7th. He did a good job explaining how various features of the vehicle worked. man but I don't recall his name. It was late in the evening on Jan. 7th. He did a good job explaining how various features of the vehicle worked. More
I had a great experience at Beau Townsend Nissan. I did not feel pushed and pressured like I had at other dealerships. I felt the customer service was excellent and I had a very knowledgeable and honest s not feel pushed and pressured like I had at other dealerships. I felt the customer service was excellent and I had a very knowledgeable and honest sales person. They did a great job working with me on pricing. I would highly recommend this dealership to any family members and friends. I love my new car and am very happy to have dealt with Beau Townsend Nissan. The returning customer service has been superb as well, as they promised. Thank you very much! More