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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
330 Reviews

330 Reviews of Beau Townsend Ford - Service Center

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July 01, 2025

Extremely efficient. Received updated texts for status. Was given a thorough explanation of work that was done. More

by SHEFFERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris York
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

order writer was very friendly and informative plus got my truck in quick and out quick. Scott Wolf is the best. More

by jimistick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wolf
June 28, 2025

Excellent place to take your car when you need it serviced. Staff is friendly, service is fairly quick. More

by JCALLAHAN004
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Gericke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

They did an excellent job getting my truck to like new condition. Fast and Friendly service. The curtesy shuttle drivers were both professional and friendly. I really appreciated the service. More

by PETERDAVIDNAGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (driver)
June 26, 2025

Great job, again. Scott was very friendly and knowledgeable. He kept me up to date every step of the way. I have had service at the Beau Townsend dealership, as well More

by LisaMarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
June 23, 2025

Nathan, Scott and Dan at Beau Townsend Quick Lane treat me like they have known me for years. I’d recommend them to everyone. I feel welcome everytime I come in the door. They get you in and out as quickly More

by GROVESRON77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan McConnaughey Scott Wolf Dan Ryder
June 22, 2025

Did service at my home, was impressed with this service. Gentlemen was very tidy. Would recommend Beau to anyone who needs service on their vehicle. Thumbs up!! More

by BRIGHTDB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall all their names, all was very pleasant
June 22, 2025

Efficient operation. Kept us informed about the status. Finished earlier than the goal. Katelyn ran a very effective operation. More

by hjwith2423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn. Johnny Gibson
June 20, 2025

I have been a customer of Beau Townsend Ford for 15 years, this was the first time I felt taken advantage of. Something just did not seem right. I brought my car in to repair the differential...but e More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer to discuss
June 20, 2025

One major issue was that I had to take my truck back twice because whoever worked on it did not tighten stuff back up twice it should have been fixed the first time More

by dbuchert15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
1
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