Beau Townsend Ford

Was very happy with my experience at beau. Would defiantly recommend the dealership to anyone. I feel my salesman did an outstanding job. I hope to do business here in the future. defiantly recommend the dealership to anyone. I feel my salesman did an outstanding job. I hope to do business here in the future. More

Went in for a scheduled oil change. The service tech who greeted us when we pulled in didn't even say "hello", didn't look at us, and asked do you have an appointment? He could care less if we were there o greeted us when we pulled in didn't even say "hello", didn't look at us, and asked do you have an appointment? He could care less if we were there or not. The girl who checked us out was friendly, and acted like she would want us to return. More

The customer service was great and I'll be back in December to buy another car. I have purchased 2 cars from them and I will not go to another dealer. December to buy another car. I have purchased 2 cars from them and I will not go to another dealer. More

The 1st price that I was told was $30,000 then we took it for a test drive and we found out that he had made a mistake on his amount. It was $3000 more but we still like the SUV. I just wish he hadn't given for a test drive and we found out that he had made a mistake on his amount. It was $3000 more but we still like the SUV. I just wish he hadn't given us that mount. More

B. Townsend's have long been servicing my automobiles and I have always been satified with their work and the way everyone at dealership treats the customers. Never had any issues with quality of their work I have always been satified with their work and the way everyone at dealership treats the customers. Never had any issues with quality of their work. More

Justin is a fair and honest guy to work with he sees to it that everything is right before you leave the dealership Beau Townsend should be proud to have the best salesman in Dayton area Thanks it that everything is right before you leave the dealership Beau Townsend should be proud to have the best salesman in Dayton area Thanks More

Bobbie and your service department has always bent over backwards to perform necessary services on my vehicle for over five years!!!!! J.R Rash has always assisted us in picking out a vehicle that really s backwards to perform necessary services on my vehicle for over five years!!!!! J.R Rash has always assisted us in picking out a vehicle that really served our needs !!!! More

We purchased our 1st Lincoln from Beau Townsend, 2011 MKX. We have had problems with the sync system & usb from day one and at times our back up camera will be so fuzzy you can not see what is behind MKX. We have had problems with the sync system & usb from day one and at times our back up camera will be so fuzzy you can not see what is behind the vehicle. We have taken it in 4 times for this issue and it is the same no improvements. Our sync system is extremely noisey so much so the person on the other end can not hear / understand what you are saying. We are being told this is "within the normal limits" for this vehicle. We wanted to see if all MKX's sounded the same so we drove several off the lot at Beau Townsend they do not have this extreme noise. We even called Jamie from the MKX's which he agreed they did not have the extreme wind noise we have. We also called Jamie after our sync system was supposedly fixed, he could not hear us when we used it so had to call him back NOT using the sync system - how can they say this is normal ? We are unable to use our sync system at this point. After 2nd time taking the vehicle in for this problem we were told by Jamie 'we will make this right". those were just words. This is not true, they have not made this right and now are saying this is "normal" for this vehicle. At this time we are exploring other avenues to get this resolved. We purchased a new vehicle and expect all the options we paid for to work. This has been a very unpleasant experience and would have never thought we would have to be dealing with this on our own. More