Beau Townsend Ford

It was a pleasure to purchase a vehicle from Beau Townsend!!! We felt they were very honest and fair. We will definately go back when it is time for our next purchase. Townsend!!! We felt they were very honest and fair. We will definately go back when it is time for our next purchase. More

I could not have asked for a better experience. John Gibson is an exceptional salesman. I would recomment he to anyone looking for a new car. I tried going to a company that is not American based. I Gibson is an exceptional salesman. I would recomment he to anyone looking for a new car. I tried going to a company that is not American based. I will not make that mistake again. Ford will be my choice of a vehicle from here on out. More

We researched cars online and found the car we wanted at We researched cars online and found the car we wanted at your dealership even though we had a Ford dealership 1/2 mile from our home in Milford, OH We researched cars online and found the car we wanted at your dealership even though we had a Ford dealership 1/2 mile from our home in Milford, OH (Cincinnati area). I had talked to Mike Schmidt on the phone about some cars on Friday or Saturday and he was very pleasant on the phone going over some fiqures. My wife and I decided to drive up to Vandalia Sunday afternoon to test drive a Focus and a Fusion. We really like the 2012 Fusion SEL (especially the interior)and decided to test drive a 2013 Ford Focus also after driving the Fusion. Even though Mike was the salesman we were dealing with, we talked, at lenghth (15 minutes), after driving the Fusion initially, to another salesman, Mark Lindenauer, while Mike was finishing up with another customer. He is the one that set us up on the test drive of the 2013 Focus. He was very professional and courteous even though he knew we would probably be purchasing a car from Mike Schmidt. That's impressive, and says a lot about the dealership. We made our decision to purchase the 2012 Ford Fusion SEL and that's when we met with your financial man, Kevin Berger. He, also, was very professional and got us on the way through the transaction quickly. After this process, we spent some time going over the necessay things about the car with Mike. During this process, we also met you tech man, Justin Jacobs, who helped Mike and us with setting up the Ford Sync with my smart phone. Beau Townsend Ford in Vandalia, OH should be very proud of these employees we were so lucky to have met during our buying experience. This dealership exudes a family-like atmosphere and anyone looking to purchase a vehicle from this dealer will come away very satisfied with their decision to go there. Thanks, Harry Roth More

I have followed Mike Taylor, service, from one dealership to another. He is the reason I changed to Beau Townsend. I can depend on Mike to take care of my car for me. He recommended Mike Turner when I wan to another. He is the reason I changed to Beau Townsend. I can depend on Mike to take care of my car for me. He recommended Mike Turner when I wanted to buy my new 2013 Escape, which I love!!! Both Mikes have been very good to me and looked after my best interests. As an 80 year old widow, I am very appreciative of both of them and would highly recommend your dealership for service and for purchasing a car. More

I came in and was very pleasantly greeted by Donovan. He offered his assistance to get the keys to take the car for a test drive. We were very pleased and decided to sit down to discuss the purchase of the offered his assistance to get the keys to take the car for a test drive. We were very pleased and decided to sit down to discuss the purchase of the car. He provided several terms to meet our needs. After making a choice, we were taken to Chris to complete the paper work. Chris provided all the details of the contract and spoke at a level where there were no questions for us to ask. After completing the paper work, Donovan took us back to finish up a few things and then took us out to my new car. He showed me the features of the car and took the time to program my cell phone. When I showed my friend my new car I learned the Cheverolet dealer didn't even help her get hers set up. I was able to help her because of the assistance I got from Donovan. I was also impressed when I received a call from your dealership to make sure I was doing okay and to see if everything was working the way it should be and told me to call if a I needed anything. Thank you for taking the time to go the extra mile and get me set up for success. More

We are returning customers for the 4th time and have been totally satisfied with our overall experience with Beau Townsend Ford every time. I think that this being the 4th vehicle we have purchased speaks fo totally satisfied with our overall experience with Beau Townsend Ford every time. I think that this being the 4th vehicle we have purchased speaks for itself. We started out with a new Taurus in mind but decided we could not afford it. Here comes Paul, he states to us that he has an MKS on the used lot that was one owner and had low mileage. The MKS is a beefed up Taurus per Paul. We test drove the car and wrote up the deal. Excellent communication. Mike in finance is also very friendly and personable. On Sunday we returned to the dealership and Tim Peffley helped us put our cell phones into the system in the MKS. Tim did not know us but Paul asked him to help us out and he did it very willingly. Absolute great customer service. Thank you to all who were involved in our visits. More

Justin was very helpful. He noted what I was looking for and found it! I came in looking for a new car and ended up with used - because it had the equipment I wanted. and found it! I came in looking for a new car and ended up with used - because it had the equipment I wanted. More

Since 1981 I have been buying automobiles from Beau Towsend Ford. They continue to meet my expectations. Regardless of the employee, service is always super. My most recent purchase this week was no ex Towsend Ford. They continue to meet my expectations. Regardless of the employee, service is always super. My most recent purchase this week was no exception. I will continue to buy from Beau Towsend Ford until they take my liscense. Oh, I do have one issue that needs attention. Someone should buy Larry Taylor singing lessons! Bill Knight More

We have worked with Pat on numerous deals and have been very satisfied every time. I would recommend this dealership to anyone. Staff was very pleasant very satisfied every time. I would recommend this dealership to anyone. Staff was very pleasant More

We clicked with Johnny Gibson, he was knowledgeable, friendly, and went the extra mile to help us with our decision to buy a new Explorer. Outstanding. friendly, and went the extra mile to help us with our decision to buy a new Explorer. Outstanding. More