Beau Townsend Ford

Friendly easy going service that took care of the needs we had in making our purchase. Very professional and well informed about warranty details for Ford. Thank You, Kathy Clark we had in making our purchase. Very professional and well informed about warranty details for Ford. Thank You, Kathy Clark More

Everything was handled professionally and efficiently. I wouldn't consider using another dealership for future purchases. This is my 3rd purchase here and the quality of service has always been excellent. wouldn't consider using another dealership for future purchases. This is my 3rd purchase here and the quality of service has always been excellent. More

Walked in the lot and Larry came right up to us and and was more then willing to make sure we did not leave until we found the perfect car for us. I had such a great experience with him I referred my paren was more then willing to make sure we did not leave until we found the perfect car for us. I had such a great experience with him I referred my parents to him and they bought a car from him two days later! More

Donovan & Justin R were fantastic. Both went the extra mile to help both us and our son get exactly the vehicles we wanted. Both were very nice and knowledgeable about the cars we were interested in extra mile to help both us and our son get exactly the vehicles we wanted. Both were very nice and knowledgeable about the cars we were interested in purchasing. At Hidy Ford, when we went there just to look (you didn't have any Escape SEL's on your lot)we knew more than the salesman. That was pitiful. My 2013 Escape SEL is the second vehicle I've purchased from Beau Townsend and it won't be my last. We are completely satisfied with the price. I Love It!!! Thank you! More

Second new car within the last 2 months...as with prior occasions the experience was excellent from all aspects. Hats off to Justin, Kevin and Beau Townsend! Thanks, russell occasions the experience was excellent from all aspects. Hats off to Justin, Kevin and Beau Townsend! Thanks, russell More

Tim went above and beyond to get me into a new truck! His customer service was superb. He made sure I was fully aware of everything. His knowledge of car sales and customer service is unmatched! customer service was superb. He made sure I was fully aware of everything. His knowledge of car sales and customer service is unmatched! More

We have had very good experience at Beau Townsend. This was out third purchase from the dealership. We have dealt with Paul Reidel the last 2 times. Very good to work with. was out third purchase from the dealership. We have dealt with Paul Reidel the last 2 times. Very good to work with. More

The employees at this dealership seem like honest people. Everyone treated me fairly and with respect - no high pressure sales pitches, no stupid excuses or blatant lies like I've experienced at so many othe Everyone treated me fairly and with respect - no high pressure sales pitches, no stupid excuses or blatant lies like I've experienced at so many other dealerships over the course of what was a VERY frustrating vehicle search (until I arrived at Beau Townsend Ford). I drove from Cincinnati to Vandalia and back twice that day for this car and I can say that I'm really glad I did. I didn't get any unbelievable deals, but the price was fair and in this game that's better than I ever expected to do. Justin Rash was friendly and very patient with me while I requested every available piece of documentation under the sun for the Certified Fusion that I ended up purchasing. Kevin Berger found financing through my own bank and I didn't have to do a thing but sign for it. My only complaint: Seven days after I purchased my car, the battery was dead and I was stranded. Annoying, to say the least (and not covered by the Certified warranty, but at least it's a cheap fix). I'm glad it wasn't anything major but I feel like a 172-point inspection should probably include a glance at the battery, no? Regardless, my experience with this dealership was the best I have ever had and I will head back up to Vandalia when I am in the market for a new car. More

Great Experience I was referred to Beau Townsend by two of my girlfriends and they were both very pleased just as I was with the service. of my girlfriends and they were both very pleased just as I was with the service. More

Justin was great at helping us find the car that was right for us. Kevin made filling out all the paperwork as quick and painless as possible. right for us. Kevin made filling out all the paperwork as quick and painless as possible. More