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Beau Townsend Ford
Vandalia, OH
1,086 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,086 reviews
August 23, 2024
My F150 had a recall, and they (Beau Townsen Ford) actually sent a mobile tech to my house instead of having me drive to their facility on National Road which was very convenient for me. Showed up on actually sent a mobile tech to my house instead of having me drive to their facility on National Road which was very convenient for me. Showed up on time and preformed the work very quickly. More
by dlenz1960
Employees Worked With
August 23, 2024
Very accommodating and knowledgeable. Prompt and fast service. I love the just pull in feature!! Prompt and fast service. I love the just pull in feature!! More
by mdawg1962
Verified CustomerAugust 20, 2024
Everyone I worked with was highly professional and courteous. Outstanding customer service and the finance person was also very helpful and professional. Also, Vern Glaser and Kevin Berger were highly courteous. Outstanding customer service and the finance person was also very helpful and professional. Also, Vern Glaser and Kevin Berger were highly professional and excellent in their efforts. Thank you all for a job well done. More
by T5C4D
August 18, 2024
The Expedition was the third vehicle we have purchased through Beau Townsend and each of the 3 salesman we have encountered have been true gentleman. through Beau Townsend and each of the 3 salesman we have encountered have been true gentleman. More
by beth.j
August 17, 2024
Everyone we worked with exhibited a highly professional attitude and appearance. We have been customers for about 30 years. Always treated respectfully. Everyone took time to ensure our experience was pos attitude and appearance. We have been customers for about 30 years. Always treated respectfully. Everyone took time to ensure our experience was positive and that we understood the deal, financing, and the operation of the vehicle. More
by Pops
August 15, 2024
Have a ford escape I purchased from Joseph Airport Toyota with a lifetime power train warranty through CNA Association. Needed a water pump replacement on my Ford Escape which was covered under the powertrai with a lifetime power train warranty through CNA Association. Needed a water pump replacement on my Ford Escape which was covered under the powertrain warranty. Toyota said they do not have the proper tools to do the job with where the water pump is located but that any Ford dealership could perform the job and would work with the warranty company since it’s the same company Fords warranties are through. Has car towed in to Ford after waiting 3 weeks for their first available appointment only to be charged a diagnostic fee and then told Ford would not work with this warranty company. Called next closest Ford dealership in Dave Arbogast Ford and was told they would work with the warranty company so had to pay for yet another tow to get the car from one dealership to the next. Poor service that ended up costing me $350 between the diagnostic fee and the extra tow. More
by Joec0321
Employees Worked With
Kaelyn
