Beau Townsend Ford

We had a great experience. We showed up on a Sat 5 mins before they were due to close, we did not know this at the time.We spoke with Jamie Spencer who put us in touch with Mike Schmidt. Mike Schmidt took before they were due to close, we did not know this at the time.We spoke with Jamie Spencer who put us in touch with Mike Schmidt. Mike Schmidt took the time to show us around and let us test drive a car and never mentioned that they were closing for the day. We left without a car that day but returned the next day and took home a Ford Focus, the same one that Mike let us test drive. We could not have been happier with the level of professionalism each person showed us. The level of customer service was the best we have ever received from a car dealership.We tell everyone about how great the guys are at Beau Townsend. Oh, by the way, I love my car too! More

I set definate criteria for thr car I wanted, including color, accessories, and price range. Squire kept me informed of all vehicles meeting my requirements that appeared on the lot. I test drove three car color, accessories, and price range. Squire kept me informed of all vehicles meeting my requirements that appeared on the lot. I test drove three cars before finding the one that I purchased. We worked out an acceptable deal, and I took the MKZ home with me. I appreciate all of Squire's efforts to find the right car for me! More

I had a great experience buying my pre-owned Ford Escape! Tim Peffley really made me feel comfortable and valued as a customer. Jamie Spencer really made the process transparent and "user friendly". I lov Tim Peffley really made me feel comfortable and valued as a customer. Jamie Spencer really made the process transparent and "user friendly". I love my new car! More

My husband and I are VERY happy with our salesman!! Arash was very helpful and honest with us. We will recomend your establishment to everyone! Buying a newer vehicle can be very aggrivating and stressful was very helpful and honest with us. We will recomend your establishment to everyone! Buying a newer vehicle can be very aggrivating and stressful but our visit was great and easy! And we purchased a used Equinox, which we love! Thank you again for all of your help, Matt and Tammy Reed More

Thank you so much, Cindy! You made buying a new car a pleasant experience. Very knowledgeable and friendly. I appreciate the time and attention you gave to helping me find my new car. pleasant experience. Very knowledgeable and friendly. I appreciate the time and attention you gave to helping me find my new car. More

I gave the great review I gave because Mike was very helpful, not pushy, gave us information we needed and then gave us time to to make a decision. helpful, not pushy, gave us information we needed and then gave us time to to make a decision. More

During internet research, I loved the Ford Fusion's aggressive new look. I was leaning away from the Fusion, however, due to the higher price and lower fuel mileage compared to the Nissan Altima, Hond aggressive new look. I was leaning away from the Fusion, however, due to the higher price and lower fuel mileage compared to the Nissan Altima, Honda Accord, and Mazda 6. I decided to visit Beau Townsend since they had both Ford and Nissan vehicles available, so I could compare the Altima and the Fusion in person. Justin Jacobs assisted me in my comparison of the two vehicles. Justin exhibited robust knowledge of both vehicles, a friendly and helpful--yet not pushy--demeanor, and efficient response time in arranging a test drive of each vehicle. Without Justin's knowledge, demeanor, and efficiency, I likely would not have made a purchase that day. Once I took the test drive of the Fusion, the car sold itself. I was possibly ready to walk away from the Fusion's great looks on account of the price and fuel mileage, but I could not walk away from the combination of the looks and incredible performance. Justin negotiated well over the Fusion's sale price and the trade-in value of my 2007 Chevrolet Tahoe. He remained respectful throughout the negotiation, while maintaining good bearing from a business standpoint. J.R. Rash was very courteous in congratulating me on my new purchase, and Kevin Berger performed the financial transaction quickly and efficiently. The staff at Beau Townsend that handled this transaction were great. As a result, I purchased my first Ford product, having only ever owned a General Motors vehicle. I feel confident that I will purchase many more Fords due to the product and this purchasing experience. Well done. More

I went to the dealership to have some work done on my old car (Chevy Cobalt), but then got "Hooked" on a new Ruby Red Focus............and as they say, "The rest is history." Jamie and J.R. were just terrif car (Chevy Cobalt), but then got "Hooked" on a new Ruby Red Focus............and as they say, "The rest is history." Jamie and J.R. were just terrific, and Tim Peffley did a great job. If I were to have one complaint at all about my experience, it would be that the deal was Sooooo good and the buying experience so easy, I really had no choice except to take that Ruby Red beauty home with me. I do love my new car, and I believe you have me as a long term customer......thanks so much. Rick Lockwood P.S. I don't know the young man's name that took my plates off my old car to put them on the new one, but he came up to me in the showroom and asked me if the "Purple Heart" plates were mine. When I told him yes, he shook my hand and thanked me for my service, and that, as an old VietNam veteran, is something that doesn't happen too often. If you can, please let him know how much I appreciated his gesture, and I won't forget it. More

Everyone was very friendly, great service. Salesperson listened to me and worked with me, and was very helpful, friendly and down to earth. It was by far my easiest dealing with a car dealer. I would defi listened to me and worked with me, and was very helpful, friendly and down to earth. It was by far my easiest dealing with a car dealer. I would definitely recommend this dealership and will go back in the future. More

Justin was absolutely great to work with. Very positive experience. I will recommended him and Beau Townsend to my friends. I love my new truck. experience. I will recommended him and Beau Townsend to my friends. I love my new truck. More