Beau Townsend Ford

Doing business with Justin was a pleasure. We (my wife and I) were looking for a fourth car (crazy I know) but it's our reality, and I could have bought any car really...we're Volvo fans but we were curio and I) were looking for a fourth car (crazy I know) but it's our reality, and I could have bought any car really...we're Volvo fans but we were curious about the Focus having done a fun test ride a while back. We were not too happy with the dealership or the deal we were offered at Interstate as I recall...very typical. At the time it felt like a number crunching exercise...not the kind of relationship we were looking for. After years of going foreign we were interested in a Ford, so we happened to drive by your dealership last weekend. On Sunday, to avoid the typical shark salesmen! And when I saw someone approach I was dreading the interaction. Justin came up, very u assuming and friendly, not trying to pressure us but trying to understand what we wanted so that he could accommodate us! Imagine that.... not the usual interaction. Anyway, he was friendly, informative, helpful and with a true customer service attitude. That sealed the deal and 48 hrs later we drove home with a brand new Focus Hatchback. My wife of 48 yrs was behind the wheel of a bright red hatchback feeling like a racer and so happy I can't describe! So my feedback is that I am really impressed and glad to to do business with you guys....more to follow :) Fred Geerken More

I began dealing with Beau Townsend Ford in 2004 and what has kept me there as a loyal customer is the Service Department. Sales is a somewhat emotionally involved process but service is the anchor that keep has kept me there as a loyal customer is the Service Department. Sales is a somewhat emotionally involved process but service is the anchor that keeps you. I went in and Mark Tindall greeted me as soon as I parked and he asked what I was interested in. After I explained my needs he took me right to the vehicle I was looking for and all of the items I wanted in a replacement vehicle were in the 2010 Explorer I bought. The Finance specialist got me the best interest on the loan that I have ever seen. I am confident that my new Explorer will continue to run well with the Service Department maintaining it for me. Thank you all for another great buying experience. More

I just purchased a 2014 Ford Escape from Johnny Gibson. I am a loyal Beau Townsend customer. I traded in my 2010 Ford Fusion, which I bought from this dealership. Mr. Gibson was very helpful, friendly and co am a loyal Beau Townsend customer. I traded in my 2010 Ford Fusion, which I bought from this dealership. Mr. Gibson was very helpful, friendly and courteous. He made sure I understood all the bells and whistles on the vehicle. He was even wiping down the SUV as he was explaining the the different features, He also set up my phone so it interfaced with the Sync system. I really appreciate that. More

I want to say the I was impressed with our salesman Arash, even though I didnt have the greatest credit, he was able to help us and was very nice and treatded us well.I am so happy we chose to deal wi Arash, even though I didnt have the greatest credit, he was able to help us and was very nice and treatded us well.I am so happy we chose to deal with you all and to get our vehicle through you and build my credit.Thnak you for making us feel like real people . Sicerely, Angela and Jim Haynes More

The first time we went in we spoke with a tall man who said we absolutely couldnt get the truck we wanted for $400 - $425 a month. He didn't even try. A few days later we went to josh who sold me my first said we absolutely couldnt get the truck we wanted for $400 - $425 a month. He didn't even try. A few days later we went to josh who sold me my first car and long story short we got the truck we wanted for $429 a month (we got the extended warranty). We will always go back to josh for vehicles. More

In the last 2 weeks I have been to many dealerships and dealt with several salespeople. Without a doubt this was the the most friendly and most helpful salesperson I have dealt with.My son had purchased a dealt with several salespeople. Without a doubt this was the the most friendly and most helpful salesperson I have dealt with.My son had purchased a new ford truck at your dealership and told me Beau Townsend was the place go. Thank you for your help and I'm sure I will enjoy my car. Sally More

The E-350 we were looking for was found on-line,I called the dealership concerning this van and talked to a very courtious and helpfull sales associate. He informed me that yes the van was still there and the dealership concerning this van and talked to a very courtious and helpfull sales associate. He informed me that yes the van was still there and assisted me on how to get to the dealership. He met us courtiously and very warmly upon arrival and showed us the two vans that he had.Upon choosing the one we liked we took it for a test drive. We then went to the office to do the paperwork all the sales people were very friendly . They did their best to try and send the van with us that day but we were unable to get a PO because it was friday and a holiday weekend. They have offered to deliver the van and pick up the trade- in when the PO is issued. This is very much appreciated and will save us a lot of time. With what I have seen so far I would not hesitate to return or recomend this Dealership. More

The staff at Beau Townsend Ford was very polite and help. We have been coming to this dealership for years due to the way they do business. We have been coming to this dealership for years due to the way they do business. More

Found the 2013 Ford Fusion 2.0l SE that I wanted, enjoyable experience, able to answer ALL of my questions. Although the vehicle I picked did not come with leather interior, Justin made it happen an enjoyable experience, able to answer ALL of my questions. Although the vehicle I picked did not come with leather interior, Justin made it happen and is in the shop as I type this having the work completed. This was the third new vehicle purchase we have made in our family in about a year, and was by far the best. From driving up to the dealership to driving out with my new 2013 Ford Fusion, the entire process only took a few short hours and was seamless. Thumbs up to the folks at Beau Townsend!!! More

The service was friendly and fast without feeling pressured to buy. This was by far the smoothest auto purchase I have ever made. I also appreciate the fact that there was no pressured sales pitch pressured to buy. This was by far the smoothest auto purchase I have ever made. I also appreciate the fact that there was no pressured sales pitch during the finance process. More