Beau Townsend Ford

My car buying experience I purchased a Forf Fusion SE Hybrid, with the assitance of Jim Dieli and Jamie Spencer. I also had interaction with J.R. Rash. The whole experience wa I purchased a Forf Fusion SE Hybrid, with the assitance of Jim Dieli and Jamie Spencer. I also had interaction with J.R. Rash. The whole experience was phenomenal. I have now purchased my last 4 vehicles from Beau Townsend. Larry Taylor, and his commitment to our community, are primary drivers for getting me in there, and the styling, fuel ecomony and price sold me on the Fusion Hybrid. Jim was very knowledgable about the working of the Fusion, and was great to work with. I have already referred my father-in-law to talk with Jim. Jamie was "on my side" from the moment I walked in, and helped make the experience one where I felt special and appreciated. I really do like my new car! More

great salesman Paul was great. Very knowledgeable, friendly, and not pushy at all. Made my wife and I feel very comfortable, made the experience very exciting and ac Paul was great. Very knowledgeable, friendly, and not pushy at all. Made my wife and I feel very comfortable, made the experience very exciting and actually fun. Thanks Paul, and to all the others that made the sale work and happen. We love our new Fusion. Jim & Brenda More

Great experience I found that we were treated very well. Our salesman was very courteous and helped us get a better finance option. All in all very great experience. I found that we were treated very well. Our salesman was very courteous and helped us get a better finance option. All in all very great experience. More

Mark Tindell 2nd truck I have bought from beau Townsend in the past four years, both from mark, felt very comfortable with the overall information provided. Never 2nd truck I have bought from beau Townsend in the past four years, both from mark, felt very comfortable with the overall information provided. Never liked to shop for new or used cars in the past but beau Townsend and mark has changed my mind, I will refer beau to any one I know. Your entire staff was very solid, great option package from mike condron during closing. Thanks for the survey and looking forward to doing more business with my company trucks and mark Tindell. Thanks Tim Jennings 5 stars More

In dire need Our only family car was undriveable on Sunday. I did an application on the internet. The next day we were in a car and driving out of the parking lot. Our only family car was undriveable on Sunday. I did an application on the internet. The next day we were in a car and driving out of the parking lot. The sales service was great and quick and I had shaky credit. I would definitely go back again. More

Ford Edge Purchace Good Morning! Vicky and I was impressed with the professional and friendly manner of Dave and Mike. It was a pleasant experience working with your Good Morning! Vicky and I was impressed with the professional and friendly manner of Dave and Mike. It was a pleasant experience working with your dealership and with Dave Towner! Dave was quick to respond to all our questions and did not hesitate to take care of the few concerns we had with the purchase of the Edge. We are pleased with our purchase! We would not hesitate to recommend your dealership and Dave Towner!!! Ed Bauscher More

Professional run dealership Very professional run dealership. Knowledgeable and outgoing salesman-Johnny Gibson went out of his way to define our needs and help select a vehic Very professional run dealership. Knowledgeable and outgoing salesman-Johnny Gibson went out of his way to define our needs and help select a vehicle that matched our needs. Dealership has a friendly atmosphere. The website was very customer friendly. I researched 7 different dealership's websites and found yours to be the best. Those dealerships searched were Hidy, Interstate ,Troy ,Wilmington, and Middletown and Lebanon Ford. The finance manager, M Condron processed our cash sale in timely and professional manner. We will be shopping your dealership when its time to replace our Ford Expedition and looking forward to checking out the 2015 models. Thank you, Bob and Mary Kay Burgess More

Experience at Beau Townsend Ford-purchase of a 2012 F150 My (our-my wife was with me and agrees) experience with Johnny Gibson was exceptional-the best I've ever enjoyed with a sales representative at an aut My (our-my wife was with me and agrees) experience with Johnny Gibson was exceptional-the best I've ever enjoyed with a sales representative at an auto dealership. I base that on several factors. First, from the initial meeting and through the sale, Mr. Gibson never pressured us in any fashion. He didn't "hover" over us, which I have encountered elsewhere. He was professional, yet he maintained a friendly demeanor. My wife and I were very comfortable with him throughout. Second, he was patient with my questions and indecisiveness. He always answered each question to my complete satisfaction, and clearly understood the product he was representing. Third, Mr. Gibson was honest-he wasn't given to overstatement such as I have experienced at other dealerships before. Fourth, when discussing price, he didn't play a lot of "games"-he was straightforward and remained friendly. Fifth, we purchased an accessory that was not on the vehicle and he made that happen with no hassle. Sixth, and probably the result of all of the above (as well as our general discussions during the process), I genuinely liked the guy (as did my wife). Allow me to note that I was not at all certain that I was going to purchase a pickup truck at this time; I was debating continuing to use my old F150 until it simply became unserviceable. There is no question that Mr. Gibson was a factor in my decision to buy at this time instead of postponing. After the sale, we were referred to Mike Condron in finance. Mr. Gibson had said that Mr. Condron would be easy to deal with, and he was. Even through the considerable paperwork required when buying, Mr. Condron was also very friendly and professional. He answered our questions completely, and made it a point to concisely explain the purpose of everything we signed and initialed. While we didn't have as much exposure to Mr. Condron, he too was a likeable guy. I generally am not so verbose in evaluations such as this, but I felt that the service was of such quality from both Mr. Gibson and Mr. Condron that I'd take a few extra minutes to express my appreciation (and my wife's as well). Beau Townsend Ford could not have been better represented. More

Sr. Design spe. Justin went above and beyond to make sure we were satisfied with our purchase.We will define recommend Beau Townsend. Sales and service are the best! Justin went above and beyond to make sure we were satisfied with our purchase.We will define recommend Beau Townsend. Sales and service are the best! More

A pleasent buying experience. I am totally impressed with our buying experience at your dealership. My salesperson Justin Jacobs was outstanding. He worked hard to help find us jus I am totally impressed with our buying experience at your dealership. My salesperson Justin Jacobs was outstanding. He worked hard to help find us just the right vehicle. Even though it took a lot of effort he kept looking till he found just what we were looking for. Being in sales myself for many years, I truly appreciated his professionalism and will not hesitate to refer any of my friends, family, or clients to Justin and Beau Townsend Ford & Lincoln. Sincerely, Al Viola More