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Beau Townsend Ford
Vandalia, OH
1,123 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,123 reviews
November 28, 2024
Their customer service is terrible and everything is overpriced. I'm never dealing with them again except on recalls. Their service people are just plain rude. Will be taking our business elsewhere. And overpriced. I'm never dealing with them again except on recalls. Their service people are just plain rude. Will be taking our business elsewhere. And my husband's bought two trucks from them and them last couple years and that won't be happening again More
by jturner16
Verified CustomerEmployees Worked With
Service department employees
November 27, 2024
Had a great selection. Justin was great! I would recommend Beau Townsend , and Justin helped me through the whole process. He is great to work with. Justin was great! I would recommend Beau Townsend , and Justin helped me through the whole process. He is great to work with. More
by troberts57
Employees Worked With
November 27, 2024
Courteous & helpful salesman. Finance department also courteous. Purchase was cleaned up and full tank of gas. Finance department also courteous. Purchase was cleaned up and full tank of gas. More
by CHYLLIS
Employees Worked With
November 25, 2024
Beau Townsend was helpful in loaning me a car so I could help take care of my granddaughter. They have good customer service and kept me informed. help take care of my granddaughter. They have good customer service and kept me informed. More
by amy.kneisley
November 25, 2024
Pleasant experience. Everything explained as we went, everyone involved was friendly and helpful. Mike James was one of the best vehicle sales reps I've dealt with. Everything explained as we went, everyone involved was friendly and helpful. Mike James was one of the best vehicle sales reps I've dealt with. More
by Cfarm
November 24, 2024
Outstanding service from the very beginning! The Ford team was extremely professional, and I am completely satisfied! I highly recommend this dealership to anyone seeking a new vehicle. The Ford team was extremely professional, and I am completely satisfied! I highly recommend this dealership to anyone seeking a new vehicle. More
by timothyjmurray
November 24, 2024
Had no problem with the work on my vehicle but not happy having 3% added to my bill due to using my credit card. If I had known this, I would brought my check book and wrote a check. I am a long time custom having 3% added to my bill due to using my credit card. If I had known this, I would brought my check book and wrote a check. I am a long time customer but not sure if I will continue being one. If Beau Townsend can't afford to pay your credit card fee, then put a sign up stating that you only take cash or check. More
by dsowers361
Employees Worked With
Scott Wolf
