Beau Townsend Ford

This dealership illegally sold me extended warranty on top of ext warranty I already have top of ext warranty I already have More

Their customer service is awful and so is working with the service department. No one takes any blame for the dealership’s lacking. Getting a hold of a higher level manager it’s pointless because they do the service department. No one takes any blame for the dealership’s lacking. Getting a hold of a higher level manager it’s pointless because they do not respond and talking with service reps and managers gives no results. More

Was asked what I needed from my car, responded something reliable. Before I went to the car lot I googled recalls and warranty issues... nothing major came up. Apparently Ford is well aware of an engine pr reliable. Before I went to the car lot I googled recalls and warranty issues... nothing major came up. Apparently Ford is well aware of an engine problem that can't be fixed unless you replace the small block. All 2013 to 2019 escapes are a potential for this engine coolant leak issue (it's leaking into one of the cylinders so you don't know it's an issue till it's too late) ... but they sold me a car that is 4 years old that needs 10k engine replacement... buy foreign. More

Awesome giftjoy. ae service! It has been fantastic working with your portal and the customer care people are always available to share my doubts and ready to help with ae service! It has been fantastic working with your portal and the customer care people are always available to share my doubts and ready to help with my Christmas Hampers to UAE packages. The Gourmet Refreshments Gifts hampers were flawless and I recommend your site to one and all. More

Had an 11 am appointment. Sat there for 5 hours for them to guess what was wrong with my car.Totally unprofessional and about as skilled as a lawn mower mechanic.Told me they c Sat there for 5 hours for them to guess what was wrong with my car.Totally unprofessional and about as skilled as a lawn mower mechanic.Told me they couldn’t tell if wheel bearings were bad because the tires were to loud to tell!The good old listen diagnostics!!!! More

Stay away! Total rip off dealer .Salesman Doulas Baker informed me that "he did not need this job- upon my meeting him! not sure of the relevance of being told Total rip off dealer .Salesman Doulas Baker informed me that "he did not need this job- upon my meeting him! not sure of the relevance of being told that. Vehicle was not ready - filthy dirty. Lied to me about financing rate - kept me waiting for hours while they struggled with paperwork- Corey Jones never gave me my Buyers Order told me I would get new tires then told me they had none ( I had to really stick to my guns to get them to send 800.00 for the tires) They used their carrier to ship although I paid. Arrived with low fluids and 21 more miles on vehicle. List goes on. Reported to Jamie Spencer and he had an attitude. Save yourself aggravation and stay away. I will be reporting to the BBB More

Called about a new maverick truck. Was told they had to be ordered because of supply chain. Was told the one I wanted would be about $20000 and there was no hope of finding one unless I ordered. I went the be ordered because of supply chain. Was told the one I wanted would be about $20000 and there was no hope of finding one unless I ordered. I went there 2 weeks later and one was on there lot with sticker price under $20000. Salesman told me they were adding $10000 to sticker because of demand. What a bunch of crooks. More

Had my truck serviced there for check engine light. Spent $2800 and when I got the truck back it made it about 20 miles and light came back on. Took it back and they want another $500 + and they will not bac $2800 and when I got the truck back it made it about 20 miles and light came back on. Took it back and they want another $500 + and they will not back their work on getting the codes wrong and fixing the wrong thing. Then their salesman approached me about selling me a new vehicle for $8000 above sticker and would give me $7000 for my truck. This dealership is working some kind of racket to rip you off. More

I sincerely believe they are shysters in the used car department. they have no covid precautions I was met with masculus salesman wanting to shake my hand the service manager included Jason I believe his department. they have no covid precautions I was met with masculus salesman wanting to shake my hand the service manager included Jason I believe his name was. Thumbs down with their used car department!!! I forget the used car salesman's name that I worked with last but he had some overly dyed hair big his son played football he was a real shyster, maskless all the time I was there wanting to shake my hand just unacceptable!! He has an office in the front of the used car building closest to the new car side which would be the West side More

Was always sceptical about new car dealerships on past experience,please believe me with Beau Townsend Ford on my 2020 Ecosport SE ❤ it was amazing experience they treat you with "courtesy" and respect 😁 experience,please believe me with Beau Townsend Ford on my 2020 Ecosport SE ❤ it was amazing experience they treat you with "courtesy" and respect 😁 no matter what you drive in or how you dress!!! The Team of People were amazing from finance to the up most "SalesLady" Ms.Terri Connally 🌹no pressure sales approach listens to your needs... No matter how much money you make or what you drive...thank you all!!! Will be back again..also will send people there,Great Team you have Mr.Beau Townsend More