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Beau Townsend Ford
Vandalia, OH
1,087 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,087 reviews
July 05, 2024
Ethan was absolutely fantastic will be back for sure. Also bought the extended warranty while I was in! Absolutely amazing dealer. Also bought the extended warranty while I was in! Absolutely amazing dealer. More
by DMAYER1
Verified Customer
July 05, 2024
Why is there nowhere to park a car when you’re bringing it for service? Why is your service box for keys so flimsy and easily manipulated to steal keys out of if you really wanted to? why. Is my appointme it for service? Why is your service box for keys so flimsy and easily manipulated to steal keys out of if you really wanted to? why. Is my appointment to talk to service tech? And not for my vehicle? Why is there nowhere comfortable for customers to sit? Unless you’re an elite Lincoln owner ? Why is there nowhere To set things? why do I feel like I’m sitting in the middle of the show room? Why is it? I go for service in one place and feel extremely uncomfortable and I go to another place and feel extremely comfortable. You did drive me home, which was different but just creates more logistics in my day. Would just like an appointment to be an appointment, not an ordeal. Remember, you asked for the survey so there it is my opinion. More
by LABEHNKEN
Employees Worked With
I don’t see the service department per person’s name on here, but I did work with Dalton, who I guess is no longer work there, but I had to bring the stupid thing back for the same problem
July 01, 2024
Professional, courteous, comfortable, timely. Other than that, you are asking for too many words. Make the survey more quick for me to complete, instead of asking for sentences. Other than that, you are asking for too many words. Make the survey more quick for me to complete, instead of asking for sentences. More
by David
June 30, 2024
Joshua Otstot was very helpful in assisting me to find the perfect vehicle. We always receive excellent service. Joshua comes highly recommended. the perfect vehicle. We always receive excellent service. Joshua comes highly recommended. More
by vmacbee
Employees Worked With
June 30, 2024
I thought the service was very good. They gave a good estimate if the time it would take to complete the job and contacted me when the job was finished. They gave a good estimate if the time it would take to complete the job and contacted me when the job was finished. More
by KEYSTONE7
Employees Worked With
Oil change
June 30, 2024
Great service. Never have any problems with communication and with car maintenance. Nice staff and workers Never have any problems with communication and with car maintenance. Nice staff and workers More
by lomito2
Employees Worked With
June 29, 2024
Promptly picked up and delivered my vehicle after servicing. They gave it an awesome car wash — even shined the tires. Great communication during the repairs and provided several discounts on needed servicing. They gave it an awesome car wash — even shined the tires. Great communication during the repairs and provided several discounts on needed parts. Highly recommend. More
by LARYEATON
Employees Worked With
Service advisor
June 29, 2024
Excellent service very satisfied with results. The serviceman was a definite professional . My products are excellent! I would highly recommend Beautownsend highly! The serviceman was a definite professional . My products are excellent! I would highly recommend Beautownsend highly! More
by janeshafer0
Employees Worked With
June 29, 2024
I had a great experience when buying my Ford f150 lariat that is black in color that is black in color More
by spears115162
