Beau Townsend Ford

The team at the QUICK LANE did a great job very professional couldn’t be happier professional couldn’t be happier More

Their service team are so through and explain everything about your vehicle being serviced.. The Lincoln Manager, Tom Brunswick and his associate, Justin Rash are always making sure that we are taken care about your vehicle being serviced.. The Lincoln Manager, Tom Brunswick and his associate, Justin Rash are always making sure that we are taken care of by their team. We always feel like family. Great Job Team! Thanks Katelyn in service Dept.! More

Justin jacobs is amazing to work with! He is an excellent salesman! I would highly recommend him to anybody who is looking for a vehicle. He is an excellent salesman! I would highly recommend him to anybody who is looking for a vehicle. More

Service work was fine, but they were supposed to wash my car. They didn’t wash my car. It was trash candy wrappers left in my cupholders which to me is unacceptable car. They didn’t wash my car. It was trash candy wrappers left in my cupholders which to me is unacceptable More

Had the works package performed on my 2020 Ranger. Check sheet stated all fluids were checked and all ok. Really don’t use my windshield washer fluid often in the summer. A week after my visit I Wen Check sheet stated all fluids were checked and all ok. Really don’t use my windshield washer fluid often in the summer. A week after my visit I Went to use my washing fluid and the washing fluid light came on. I’ll spend the extra money for good service but this makes me not want to bring my truck back for the service. What else wasn’t checked? Since this was checked as not needed but really was, was my oil levels even checked? I signed at the end that I understood my service but on your end you said everything was complete all fluids topped off and wasn’t. More

Colt has been a great resource for us in fleet sales. When there are hiccups, he always finds a way to work through them. Excellent customer service. When there are hiccups, he always finds a way to work through them. Excellent customer service. More

The service staff at Beau Townsend has always gone above and beyond to make sure we understand any issues they might find and what solution makes the most sense for us. They’re honest and trustworthy which and beyond to make sure we understand any issues they might find and what solution makes the most sense for us. They’re honest and trustworthy which is why we’ve been buying and servicing our vehicles there for more that 13 years More

The sales process was satisfactory. With the complexity of the technology in the new vehicle I feel additional guidance as to how to operate the various features should be provided duri With the complexity of the technology in the new vehicle I feel additional guidance as to how to operate the various features should be provided during or shortly thereafter the purchase. This need is compounded by the lack of a comprehensive owners manual of which I understand is now provided electronically on the vehicle info screen. Initially I was able to obtain operational guidance from various individuals and a dealership from Kansas online. Fortunately now after posting these concerns on the Ford Motor Company satisfaction survey I recently now have received access to information on how to use the features of the vehicle. Hopefully, this will allow me to better understand this very expensive technological vehicle we have purchased. Again, Hopefully, this feed back will be of benefit so that someone can address the short comings noted and take the appropriate actions to make a future purchasers experience better. More

It was all good. No problems at all. Washing and vacuuming was a pleasant perk. No problems at all. Washing and vacuuming was a pleasant perk. More