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Beau Townsend Ford
Vandalia, OH
1,085 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,085 reviews
December 20, 2011
They were friendly and honest. I'd contacted them via email about an Edge. The pricing was fair and they treated us with respect. No games were played, it was a business transaction handled as it should email about an Edge. The pricing was fair and they treated us with respect. No games were played, it was a business transaction handled as it should be. More
by jmbreeze23
November 08, 2011
We were greeted promptly. Josh showed us what we asked for and did not try to sell us a more expensive car. He is knowledge and polite and friendly. We also enjoyed Chris York who handled the paperwork. for and did not try to sell us a more expensive car. He is knowledge and polite and friendly. We also enjoyed Chris York who handled the paperwork. He was thorough and organized. The only down part was the fact that we were originally told of a $750.00 rebate and then told that we couldn't have that rebate. No explanation given. However, we did receive great service and enjoyed our experience. More
by sfbritton
October 29, 2011
We always take our car and truck here for service. They do a great job. They are friendly, courteous, efficient and get the job done in a timely manner. Today we had an urgent need as our brakes were exper do a great job. They are friendly, courteous, efficient and get the job done in a timely manner. Today we had an urgent need as our brakes were experiencing a problem that came on with no warning while we were driving this morning. They got us in right away, quickly found the problem and had us back on our way in about 4 hours. Since we live nearly 30 miles from the dealership and only one of us is able to drive they even gave us a loaner car so we could finish our errands and have lunch. There are other dealerships closer to us, but Beau Townsend has the best service and we would never take our vehicles anywhere else. More
by nvra8a8uRbnTCpZhLN
Employees Worked With
Bobby and Mike cust. service
October 23, 2011
Always have had a very successful experience with your service department. Jack has always taken care of me and has done so in a very quality and thorough manner. I am planning to buy new all season tire service department. Jack has always taken care of me and has done so in a very quality and thorough manner. I am planning to buy new all season tires for my Flex from BT thru Jack as your prices are better than Tire Rack and far less hassle. Also bought my Flex as well and as F350 from Mike Turner and was absolutely great in every wasy! Thanks to both of them. More
by drkevinh111
Employees Worked With
Jack Barnes
October 23, 2011
I felt like I was lied to when Arash said I was getting employee pricing when I wasn't. Also, the car didn't have any windshield wiper fluid in it when I drove away. employee pricing when I wasn't. Also, the car didn't have any windshield wiper fluid in it when I drove away. More
by carriedow
October 22, 2011
Was very happy with my experience at beau. Would defiantly recommend the dealership to anyone. I feel my salesman did an outstanding job. I hope to do business here in the future. defiantly recommend the dealership to anyone. I feel my salesman did an outstanding job. I hope to do business here in the future. More
by Scoot90
Employees Worked With
Todd Cade , Todd Cade
October 22, 2011
The customer service was great and I'll be back in December to buy another car. I have purchased 2 cars from them and I will not go to another dealer. December to buy another car. I have purchased 2 cars from them and I will not go to another dealer. More
by madamczak
Employees Worked With
Jeff Rash, J.R. Rash
October 22, 2011
Went in for a scheduled oil change. The service tech who greeted us when we pulled in didn't even say "hello", didn't look at us, and asked do you have an appointment? He could care less if we were there o greeted us when we pulled in didn't even say "hello", didn't look at us, and asked do you have an appointment? He could care less if we were there or not. The girl who checked us out was friendly, and acted like she would want us to return. More
by 4261997
Employees Worked With
Service techs
