Beau Townsend Ford

Selection was great. After the fact, I believe I did not get a fair price and paid more than I should have. I received the $2K retail customer cash discount and $750 discount, did not get the $1K FX4 luxur get a fair price and paid more than I should have. I received the $2K retail customer cash discount and $750 discount, did not get the $1K FX4 luxury package discount and $1K premium discount package. Lesson learned on my end. Lastly with previously owning Chevrolet and Toyota, I thought all trucks came with some type of bed liner. Apparently Ford does not. Would have been nice to know or even had the option to buy from Beau Townsend. More

Beau Townsend continues to be a dealership where every person, whether sales or service, is plain-spoken, professional and makes me feel like a valuable client and intelligent car shopper. I have purchase person, whether sales or service, is plain-spoken, professional and makes me feel like a valuable client and intelligent car shopper. I have purchased my last five autos at Beau Townsend because I do not like juvenile advertisements like Hidy Honda's, or the pushy salesmanship of other dealers & used car lots. Beau Townsend feels classy, is generally affordable, has local appeal, and runs intelligent advertisements. I like Ron Burton (bought two Escapes in the past 5 months from him) because he is a normal guy, doesn't "hawk" you, and allows you to take your time. Beau Townsend's service and Ford's style & quality is the only reason I haven't purchased a Lexus. One other comment: in the drop-down box in this survey, where you select "How did you hear about us", DealerRater should have the entry "Repeat customer". More

My salesman got me what I wanted, at the price I wanted, and when I wanted it! I went into this experience with an open mind, because I wasn't positive I would buy, since it would be in addition to the SUV and when I wanted it! I went into this experience with an open mind, because I wasn't positive I would buy, since it would be in addition to the SUV I already own. Matt made the trip from Greenville worth it! More

great customer care and very helpful with second mustang purchase from Beau Townsend Ford, I would recommend this dealership to friends and family, great selection and clean facility, thanx! purchase from Beau Townsend Ford, I would recommend this dealership to friends and family, great selection and clean facility, thanx! More

The people we dealt with were very friendly and helpful. They tried to give us a good deal without being pushy about trying to make a sale. They answered all questions clearly. It was a great experience! They tried to give us a good deal without being pushy about trying to make a sale. They answered all questions clearly. It was a great experience! More

We found our overall experience as simply great. The persons that we worked with (Tom Bookwalter and Chris York) were both a great help in putting us, not only in the right vehicle, but at ease and bot persons that we worked with (Tom Bookwalter and Chris York) were both a great help in putting us, not only in the right vehicle, but at ease and both made us feel like we were someone special and not just another number to them. We would like to extend to anyone looking for either a new or used vehicle in the future to not hesitate to deal with Beau Townsend Ford and more directly, with either Tom or Chris. More

Kevin Berger was very friendly and helpfull. He got me in the range that I was willing to pay and He explanded every thing about the inside. the range that I was willing to pay and He explanded every thing about the inside. More

I so appreciated Pat during our very long visit. He was so helpful and not pushy at all. I've had some bad experiences with car salesmen in the past ( not at this place!) but he was a pleasure to work with so helpful and not pushy at all. I've had some bad experiences with car salesmen in the past ( not at this place!) but he was a pleasure to work with. Very professional but also very easy to talk to. I will definitely be recommending Beau Townsend to my family and friends and especially Pat Brunswick. More

We were greeted before we were in the building, which at first impression thought it might have been a little to much. But, after talking with Joe I felt totally at ease with him.Joe listened to us and work first impression thought it might have been a little to much. But, after talking with Joe I felt totally at ease with him.Joe listened to us and worked with us to reach what we wanted. The next day we brought down a spare key to the car we had traded in but before we left home I noticed a chip in the windshield that we had not noticed when we bought the car. When we showed it to Joe he got with someone and arrangements were made to have it replaced and even had it done at our home. More

I stopped in at the end of the day about 15 minutes before closing to buy a car my husband had found on line. Everyone I dealt with was friendly and courteous even though I was making them stay late. before closing to buy a car my husband had found on line. Everyone I dealt with was friendly and courteous even though I was making them stay late. It was a delightful experience and Mike was very helpful because I had never bought a car alone before. I not only appreciated their efforts but I also love my new car. It's awesome. Thanks Guys Valerie Brehm More