Beau Townsend Ford

We stopped in to look at a Sebring convertible that was listed on the internet. By the time we got there, the car was sold. However, we saw a very nice-looking 2002 Mazda Miata and asked about it. Todd was listed on the internet. By the time we got there, the car was sold. However, we saw a very nice-looking 2002 Mazda Miata and asked about it. Todd was very good about letting us drive it and talk it over, then worked hard to get a deal together. Then he invited me to bring it back to have a ding in the door and some scratches on the bumper fixed at no charge. I did that today and it looks great! So, I'm happy and whoever gets my trade-in should like it as well. More

Justin was very proactive in finding the car I wanted, and got it delivered very quickly. He was very up front about the pricing and options, always answered my emails and voicemails quickly. And most imp and got it delivered very quickly. He was very up front about the pricing and options, always answered my emails and voicemails quickly. And most impressively - Justin went out of his way to show me how all the features worked in the car and even setup my Ford SYNC account. The only thing I would have improved, which is extremely minor and was not an issue or complaint, was the interior of the car could have been cleaned a little better (dust). The experience was the most positive of the 3 cars I have now bought in my life. More

It was a very nice transaction. This is the third time that we have bought a car/truck from you and have always enjoyed the way we have been treated. that we have bought a car/truck from you and have always enjoyed the way we have been treated. More

I am impressed by the professionalism of the dealer. I could not find the type of car I want anywhere else but here. My salesperson is friendly, efficient, and helpful. could not find the type of car I want anywhere else but here. My salesperson is friendly, efficient, and helpful. More

Donovan Lowe and Mike Turner salvaged a customer relationship that was deteriorating for the lack of attention to our new car purchase requirement. Once Donovan began handling the deal, the process relationship that was deteriorating for the lack of attention to our new car purchase requirement. Once Donovan began handling the deal, the process work great. Many thanks. Looking forward to a great service experience. More

I didn't expect to buy a truck the day I came in but I left in one. I was referred by a friend and he was right. You guys treat customers right. left in one. I was referred by a friend and he was right. You guys treat customers right. More

I came in because my daughter had picked up her new Ford Edge the day before and was really happy with it and with Donovan. I decided to go look - doesn't hurt to look - and before I knew it I fell in love Edge the day before and was really happy with it and with Donovan. I decided to go look - doesn't hurt to look - and before I knew it I fell in love with a cute, little Red Escape. I've never had a new car before or a red car or a lease. This was a whole new process and I found everyone to be very helpful from Donovan (Sales) to Keith (Finances) to Justin (The Sync man). They all were wonderful. I love my new car - the ride is smooth and fantastic. Everything works (some things as soon as I learn how to work them) and it smells great - love that "new car" smell. Donovan is a great salesman because he is low-key - no pushy, agressiveness that I hate. He was kind, respectful and considerate. Great qualities in a salesperson and in a man. I appreciate all he did to make the process as painless and easy as possible. Thanks for everything - have a great year. Marty Doody More

Friendly, courteous, very helpful with car models and financing. Didn't take very long which was great! First time we had a good car buying experience. financing. Didn't take very long which was great! First time we had a good car buying experience. More

jeff was very professional; answered questions we had; advised us that we did not have to buy new plates (which noone else had ever told us) and offered services over and above the call of duty. He was gr advised us that we did not have to buy new plates (which noone else had ever told us) and offered services over and above the call of duty. He was great to work with. More

The dealership was well stocked. The salesman was not only knowledgeable but very helpful without being pushy. He provided the information that I needed and worked to produce the exact vehicle that I wa only knowledgeable but very helpful without being pushy. He provided the information that I needed and worked to produce the exact vehicle that I wanted within the desired price range I had set. I left it with Jeff and when he had gotten the truck he called. I went in and everything was in place. Probably the best car buying experience I've had. Ken Dillingham More