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Beau Townsend Ford
Vandalia, OH
1,394 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,394 reviews
October 28, 2025
Sheduled oil change and tire rotation. It took 4 hours. Yes some paperwork got mixed up but 4 hours. I was not charged for the service because of this mix up as I was waiting in show room, It took 4 hours. Yes some paperwork got mixed up but 4 hours. I was not charged for the service because of this mix up as I was waiting in show room, More
by JIMMURPHY47
Verified CustomerEmployees Worked With
No names known
October 27, 2025
Workmanship was good even though the shop was being closed I did not at first it was being closed, but I know why it took a little longer to finish. closed I did not at first it was being closed, but I know why it took a little longer to finish. More
by ZMAN911RET
Employees Worked With
service
October 26, 2025
Experience was OK. Appreciated the ease of scheduling and the quick turn around. However, trying to upsell on unnecessary things like fuel injection service when it is Appreciated the ease of scheduling and the quick turn around. However, trying to upsell on unnecessary things like fuel injection service when it is not needed as vehicles run well makes me want to reconsider future visits. More
by ANGEL
Employees Worked With
NA
October 24, 2025
Austin, Very respectful and provide great customer service. Read through the documents and highlighted future vehicle needs. Also provide answers to other questions regarding vehicle maintenance. service. Read through the documents and highlighted future vehicle needs. Also provide answers to other questions regarding vehicle maintenance. More
by JOHN.MASON.9
Employees Worked With
Austin Bishop
October 24, 2025
Polite, professional, service every time I have needed work accomplished. I will continue to return for any additional service in the future. work accomplished. I will continue to return for any additional service in the future. More
by LAZZ63
Employees Worked With
Steve in service department
October 21, 2025
My experience here was great. Jay was an awesome salesman. Made it happen for me. He sold me my last vehicle and he’ll be selling me my next. Jay was an awesome salesman. Made it happen for me. He sold me my last vehicle and he’ll be selling me my next. More
by jloring1977
Employees Worked With
Jay
October 20, 2025
Mike was Awesome in getting my financing done, Great working with you on my Lincoln Navigator, working with you on my Lincoln Navigator, More
by Gmaw
Employees Worked With
