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116 Reviews of Beaman Toyota - Service Center
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April 15, 2019
Maintenance Went in for routine maintenance and was told they couldn't change the oil because it wasn't at 15,000 miles but they changed air filter rotated tires Went in for routine maintenance and was told they couldn't change the oil because it wasn't at 15,000 miles but they changed air filter rotated tires and the rest. They called the next week and said i needed to bring back for the oil change. After lots of confusion spoke with manager who assured me that air filters were changed everthing but the oil. I pulled the air filter and it was not chsnged. My recommendation, when you pick your car up have them pop the hood and pull the new filter and show you. Don't trust them. More
by Rtrsinc2
Employees Worked With
Service manager
April 04, 2019
Fast courteous service Corky promptly greeted me, quoted the price and let me know when I could expect my car to be ready. Service was complete in a timely manner and pick u Corky promptly greeted me, quoted the price and let me know when I could expect my car to be ready. Service was complete in a timely manner and pick up after service was handled efficiently. More
by Satisfiedcustomer
Employees Worked With
Corky Corbitt
March 24, 2019
Service Over all service was great. Would like to have shuttle run earlier than 7:15, since I am scheduled to be at work at 7:00 am. Over all service was great. Would like to have shuttle run earlier than 7:15, since I am scheduled to be at work at 7:00 am. More
by jazzdonna
Employees Worked With
Megan Thomas
March 21, 2019
Awesome Eric! Friendly, professional and efficient service goes a long way to keep me as a satisfied and loyal customer. I have purchased 3 new Toyota vehicles from Friendly, professional and efficient service goes a long way to keep me as a satisfied and loyal customer. I have purchased 3 new Toyota vehicles from Bramante and it’s the Service Dept. that keeps me coming back. (Not to mention the free shuttle service provided by Mr. Bobby! More
by Will
Employees Worked With
Eric, Tony and Bobby
March 18, 2019
WORST SERVICE EVER I took my Toyota corolla today 03/18/2019 to BEAMAN TOYOTA, simply because my pristine kept TOYOTA COROLLA 2011 (82K), had started to show a pattern. I took my Toyota corolla today 03/18/2019 to BEAMAN TOYOTA, simply because my pristine kept TOYOTA COROLLA 2011 (82K), had started to show a pattern. Such was, that between 40 and 70 mph even with cruise control, the car all of a sudden slows downs. It is literally like if you lift your foot from the gas pedal for 1 2 or 3 seconds, and then picks up again. This happens, uphill, downhill, flat highway or what have you. Well the " certified Toyota mechanic" final decision was that I had to change transmissions....simple as that. Not to change a gear, or an electronic component or else. Your transmission is no good and you have to pay $ 4.200,00 for a new one. REALLY....? This is the type of answer from a place like BEAMAN TOYOTA? Needless to say, I already had the car checked and ALL different mechanics had say that it was a PCM or ECM calibration or re calibration issue.Then, they keep on lying like we are all xxxxxx like their answers, and say that, that is why my transmission is slipping,......!!!!!who the xxxx say my transmission was slipping????? WHICH IS NOT!!!! why you keep lying and don't just ADMIT you don know how to fix the issue?. That's like taking a PC to a technician for a virus removal and his answer was to format the hard drive to fix it? why the xxxx are you a technician then if you can't isolate a problem????. People warn me about this place, but I went against better judgement and this is what you get. The customer service person in the morning was cool and helpful but sadly they don't quite know how to explain or handle situations like this, specially since the don't have the answers. This same thing happen where you paid. Nobody will talk to you or give you answers....they just slip responsibilities and charge you money. I asked to talk to the mechanic since a work in a car dealership and my mechanics had checked the car, and of course Toyota customer service said "it was not allowed". No "chief engineer or supervisor or NOBODY from this place face the situation. So I will pass this situation and my nonconformity all the way to Japan if I have too, but some companies have to stop just charging to replace rather than to fix and take better care of CUSTOMERS for a brand that has pride itself on being the most reliable in the world. More
by dichesari61
Employees Worked With
Cedric Duncan
February 26, 2019
Excellent customer service! Friendly, honest, informative service personnel that do a great job of taking care of you!! They informed me when my next service would be due. Robe Friendly, honest, informative service personnel that do a great job of taking care of you!! They informed me when my next service would be due. Robert Graviss made me feel special and kept me informed of the next steps in the process. More
by Nanny Cat
Employees Worked With
Robert Graviss
February 22, 2019
I received excellent and professional service. When I drove my car in I was met by Eric Heflin who was wonderful! He explained everything to me and made me understand why the process there at Bea When I drove my car in I was met by Eric Heflin who was wonderful! He explained everything to me and made me understand why the process there at Beamon had changed. I didn’t like it, but the way he explained it made it palatable. Great job Eric! Another point, I need 4 new tires and he made this expensive reality more reachable for me by giving me a time line. Thanks again Eric! More
by Vanita
Employees Worked With
Eric Heflin is the only employee with whom I worked.
February 21, 2019
A quality experience Professional efficient and quality service experience. Simply could not ask for more. Beaman consistently delivers on great service, professional re Professional efficient and quality service experience. Simply could not ask for more. Beaman consistently delivers on great service, professional representatives, a comfortable waiting area and efficient service. More
by Phoneguy
Employees Worked With
Eric
February 11, 2019
Prompt, honest service Very prompt and honest feedback and service after having gone round and around with problems not dealt with honestly at another dealership. It is wort Very prompt and honest feedback and service after having gone round and around with problems not dealt with honestly at another dealership. It is worth every extra mile to drive to Beaman from now on for me. They saved me thousands and gave me peace of mind. I was treated with kindness and respect. Highly recommend. More
by Lisa G
Employees Worked With
Mrs Meadows
February 09, 2019
Excellent Initial Service Obviously big service department but has nice little touches for such a big department. I will definitely come back to this service department as I w Obviously big service department but has nice little touches for such a big department. I will definitely come back to this service department as I was very comfortable. More
by cvaida
Employees Worked With
Diana
