Beaman Toyota - Service Center

Dumpster fire It’s pretty well a xxxx show in the service department. I feel bad for the employees in there. Most are super nice and try to be helpful but there is It’s pretty well a xxxx show in the service department. I feel bad for the employees in there. Most are super nice and try to be helpful but there is clearly a lack of leadership, organization and direction. When the tech you’re assigned to isn’t there you just kinda try to find someone to help. I will say that the gentleman who helped me get my vehicle went out of his way to do so. He was the first desk. But besides him it was a mess. More

Non working ignition key I was thrilled with Matthew & your receptionist but have to tell you I picked my car & only one key works I ended up calling AAA the next morning thi I was thrilled with Matthew & your receptionist but have to tell you I picked my car & only one key works I ended up calling AAA the next morning thinking I had a battery problem but they showed me only one key works.. This is disappointing because I paid for a new key & also paid your locksmith to re work the ignition & Matt said they both worked but only one does. I will call MATT tomorrow More

Quick courteous painless. Dropped car off and I was quickly taken home. I was called, given my options, and the repairs were quickly done. Picked up at my home and taken in to Dropped car off and I was quickly taken home. I was called, given my options, and the repairs were quickly done. Picked up at my home and taken in to pick up car. Repair fixed the problem. The price was quite reasonable. The service couldn’t have been better. THIS IS HOW IT SHOULD BE DONE!!! Cannot recommend highly enough More

Replacement Passengers Air Bag Module First time at dealership. Very professional. Very accommodative on scheduling replacement of air bag module on 2011 4Runner. Had to wait about 8-10 we First time at dealership. Very professional. Very accommodative on scheduling replacement of air bag module on 2011 4Runner. Had to wait about 8-10 weeks for part however, when part arrived was about to leave on vacation. Rather than bumping me, the scheduled at my convenience. Toyota Care Advisor, Kevin Walker was awesome. Based on Kevin, will use Beaman Toyota for future service if needed. More

Efficient Dana was my rep - she had me in and out in no time, everything taken care of. I was early for my appt but that didn't matter. Great service, Great p Dana was my rep - she had me in and out in no time, everything taken care of. I was early for my appt but that didn't matter. Great service, Great people More

Very good morning Did what I brought the truck in for, think the dealership should provide a loaner . The shuttle service is only good in Davidson County and I don’t li Did what I brought the truck in for, think the dealership should provide a loaner . The shuttle service is only good in Davidson County and I don’t live in Davidson and am glad I don’t More

Outstanding organization I was especially impressed by the friendly concerned attitude of the service writer who greeted me. Her name was Megan She was gracious and cheerfu I was especially impressed by the friendly concerned attitude of the service writer who greeted me. Her name was Megan She was gracious and cheerful. I was directed to the convenience van that took me to my office downtown. The driver Steve Ledbetter was knowledgeable and allowed me to direct him into my office building parking garage where I could debsrk out of the rain. It was a very pleasant way to accomplish the needed maintenance on my Toyota Camry. More

My service people were GREAT! Superb help and suggestions from Eric Heflin. He is the reason I drive into Nashville. I trust his opinions and suggestions! I purchased my last High Superb help and suggestions from Eric Heflin. He is the reason I drive into Nashville. I trust his opinions and suggestions! I purchased my last Highlaner at Beaman because of him. Your service facility is very nice. Thanks! More

Not all maintenance was completed after almost 4hr. wait I had called the day before to schedule a oil change and tire rotation and to replace a fan motor due to a Toyota recall. I was told they didn't have I had called the day before to schedule a oil change and tire rotation and to replace a fan motor due to a Toyota recall. I was told they didn't have the part and would need to order and call me when it arrived to reschedule to replace the fan motor. This is the 2nd time I have tried to replace the motor and was told the same thing the first time I tried to have it replaced. When I arrived for my oil change and tire rotation the next day. The part was in stock. I had a coupon for the oil change which I assume I got. I was charged for the tire rotation but they did not rotate the tires. I questioned the charges but he said the oil change was $102.80. I know I was overcharged for one the tires were not rotated. Not happy with the service I received unethical at the very least More

Great service!! They always treat me right!! I will come back again!!! I would highly recommend this dealership to other!!! Customer service is top notch They always treat me right!! I will come back again!!! I would highly recommend this dealership to other!!! Customer service is top notch More