Beaman Toyota - Service Center

I brought my Toyota in for an exterior detail and wax. I had an appointment for 9:30 am. I waited 4 1/2 hours for it. Then was charged over two hundred dollars. I was quoted $40 an hour. They stated they wo had an appointment for 9:30 am. I waited 4 1/2 hours for it. Then was charged over two hundred dollars. I was quoted $40 an hour. They stated they worked on it 2.6 hours. I had another place to be and when I looked at the vehicle it had not been waxed or thoroughly washed. They also broke one of the bolts in my hood wind deflector. I asked to be reimbursed and got nowhere. Even the owner did not respond to an email. Do not go there for anything. More

Excellent service and polite, competent service adviser, Gallien. Adviser listened and answered my questions. Explained what next service would be. The survey needn’t be this long. :) Gallien. Adviser listened and answered my questions. Explained what next service would be. The survey needn’t be this long. :) More

First time I have ever used pick up and deliver my car for service. Being 74 years old this was a great experience. Beaman has been a trusted friend of mine since 1990. Always friendly and work done right for service. Being 74 years old this was a great experience. Beaman has been a trusted friend of mine since 1990. Always friendly and work done right the first time. Thank you. More

Made me wait for my car for 4 hours just to tell me they didnt had the parts in stock and still got change $120 didnt had the parts in stock and still got change $120 More

Convenient. Loved the drop off &the Lyft ride to work. Improvements would be a receipt for work completed & call to phone number given at checkin Improvements would be a receipt for work completed & call to phone number given at checkin More

I brought my aunt's van in to address a recall issue and oil change. Everyone was very courteous and helpful. Dipesh greeted me when I got there and made the check in process quick and easy then he schedule oil change. Everyone was very courteous and helpful. Dipesh greeted me when I got there and made the check in process quick and easy then he scheduled a shuttle with Lyft for me. More

Very good service and Matthew was very helpful. Wish they could hhave addressed the random check engine light while I was there. Maybe next time could hhave addressed the random check engine light while I was there. Maybe next time More

Dealership great. Service dept great. Everyone cordial and professional. Everything was done in a timely manner. Felt safe with the cleanliness from the covid virus and professional. Everything was done in a timely manner. Felt safe with the cleanliness from the covid virus More

The service center was very good at getting our information at arrival listened to pur concerns told us what the process was and helped work out if our warranty would pay for those services. Jarvi information at arrival listened to pur concerns told us what the process was and helped work out if our warranty would pay for those services. Jarvis our Service Tech was more than helpful and professional More

I was upset because I expected my car back around 3 but got automated call at 7 that it was ready. We rushed down but they were closed! I had to hire Uber to get home. Website said they were open until 8pm got automated call at 7 that it was ready. We rushed down but they were closed! I had to hire Uber to get home. Website said they were open until 8pm but that was for sales only. I will go elsewhere next time. More