Beaman Toyota - Service Center

Excellent maintenance service at Beaman Automotive The service is easy to schedule. You are received promptly at the dealership. They explain the service and cost and update you while the service is The service is easy to schedule. You are received promptly at the dealership. They explain the service and cost and update you while the service is in progress. More

My experience at Beaman Service Center. Beaman Toyota gives quality service and Everyone is polite, efficient and helpful. I will definitely return. I will recommend Beaman to my friends and Beaman Toyota gives quality service and Everyone is polite, efficient and helpful. I will definitely return. I will recommend Beaman to my friends and family. More

Great service Making the appointment was easy, dealing with the service professionals was pleasant. All in all a good experience. I’m very happy with the service pr Making the appointment was easy, dealing with the service professionals was pleasant. All in all a good experience. I’m very happy with the service provided. More

Two visits One for scheduled tire rotation, the other, the next day, was for a recall for the Prius. Both visits were pleasant and efficiently handled with cour One for scheduled tire rotation, the other, the next day, was for a recall for the Prius. Both visits were pleasant and efficiently handled with courtesy and concern. Janice in particular was a great help in moving along the waiting line and her smile made it better. More

Quick, efficient service I went in to Beaman Toyota for 75k service by appointment and waited there while it was done. It went very smoothly. Service has always been outstandi I went in to Beaman Toyota for 75k service by appointment and waited there while it was done. It went very smoothly. Service has always been outstanding here (I've been coming here for 6 years), and I'm generally very happy with their work. This time was no different. I More

Don't waste your time or money Avg wait for an oil change with an appointment is about 4 hrs. Service advisors leave before car is returned, and the communication is atrocious. Wr Avg wait for an oil change with an appointment is about 4 hrs. Service advisors leave before car is returned, and the communication is atrocious. Wrongfully charged me for a battery replacement and installation, a couple months later, this discrepancy was found by another Toyota Dealership. Nashville locals know there is no reason to any conduct business here unless you want to waste your time, money, and energy trying to communicate with them. More

helpful I had some issues which happen and the Natalie was really quick to resolve my issues. When things happen and miscommunication happens they were really I had some issues which happen and the Natalie was really quick to resolve my issues. When things happen and miscommunication happens they were really quick in making it right would recommend More

Charged more than estimate for diagnostics The "check engine" light came on my 2013 Rav4 on 3/18/17. I was told that it would be a $100 plus tax charge to diagnose the cause and that I would b The "check engine" light came on my 2013 Rav4 on 3/18/17. I was told that it would be a $100 plus tax charge to diagnose the cause and that I would be notified if different. Luckily, it was a loose gas cap. I was charge $105 for for the diagnostics, 15.75 for supplies and sales taxes for a total of $131.92. The gas cap was not replaced, just tightened, More

Salesman very helpful customer service horrible After paying tax ,title and license fees received tags for another County with a letter stating that I would have to go to my county and pay for wheel After paying tax ,title and license fees received tags for another County with a letter stating that I would have to go to my county and pay for wheel tax sticker . When I call to ask about this was told that they dont go to my county which is only 16 miles from the dealer , Ashland city but they go to ever other County touching davidson and that it was out of there control. So after arguing with the manager I was told they would go get me the sticker which did not change the county on the license plate. So at this point am quite upset about the service and I go back to the dealer to talk to another manager about this who procedes to go get the other manager to continue to argue about this again. Finally they tell me when I get older that I would understand how things work. Im 45 years old and have never been so disgusted with customer service. I will never purchase anything from them again and if I could I would return the car. More