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Beaman Toyota - Service Center

Nashville, TN

2.5
118 Reviews

118 Reviews of Beaman Toyota - Service Center

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December 28, 2018

Wonderful Experience Your service was most efficient on Wednesday since I had to get sensor repaired for Marta passing. Your dealership still remains top notch in service More

by Camrydriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Francis
Dec 31, 2018 -

Beaman Toyota responded

I am so happy we were able to help you! Thanks for your business and we hope to see you again soon! -Ann Eaden

December 28, 2018

Great Service I enjoyed the courtesy and attentiveness I received at the service center. Service did not take long. The waiting room is comfortable. Chairs with More

by Lee2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Duncan
Dec 31, 2018 -

Beaman Toyota responded

Thank you for your kind words! We are so happy you enjoyed your service with Beaman. Thank you for your business and we hope to see you again soon. -Ann Eaden

December 11, 2018

Excellent maintenance service at Beaman Automotive The service is easy to schedule. You are received promptly at the dealership. They explain the service and cost and update you while the service is More

by Service2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 13, 2018 -

Beaman Toyota responded

Thanks for coming to Beaman! We greatly appreciate your business and hope to see you again soon! –Ann Eaden

November 15, 2018

My experience at Beaman Service Center. Beaman Toyota gives quality service and Everyone is polite, efficient and helpful. I will definitely return. I will recommend Beaman to my friends and More

by Carrie17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the name., Cedric Duncan
Nov 19, 2018 -

Beaman Toyota responded

Carrie, Thank you for your kind words! We are so happy you enjoyed your service with Beaman. Thank you for your business and we hope to see you again soon. -Ann Eaden

November 13, 2018

Great service Making the appointment was easy, dealing with the service professionals was pleasant. All in all a good experience. I’m very happy with the service pr More

by Renata912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew petty
Nov 16, 2018 -

Beaman Toyota responded

Renata, Thanks for coming to Beaman! I am so happy that you were able to schedule an appointment with ease. We greatly appreciate your business and hope to see you again soon! –Ann Eaden

November 07, 2018

Two visits One for scheduled tire rotation, the other, the next day, was for a recall for the Prius. Both visits were pleasant and efficiently handled with cour More

by barbwire836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice
Nov 13, 2018 -

Beaman Toyota responded

Thank you for your kind words! We are so happy you enjoyed your service with Beaman. Thank you for your business and we hope to see you again soon. -Ann Eaden

November 07, 2018

Quick, efficient service I went in to Beaman Toyota for 75k service by appointment and waited there while it was done. It went very smoothly. Service has always been outstandi More

by Random guy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Duncan
Nov 13, 2018 -

Beaman Toyota responded

Thank you for taking the time to review our company! We appreciate you doing business with us and we hope to see you again –Ann Eaden

October 03, 2017

Don't waste your time or money Avg wait for an oil change with an appointment is about 4 hrs. Service advisors leave before car is returned, and the communication is atrocious. Wr More

by Cynthia T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All
Oct 10, 2017 -

Beaman Toyota responded

Cynthia- Thank you so much for expressing your concerns. I am glad to hear about how our Customer Relations Director, Ann Eaden, smoothed this over with you. Please let us know if we can do anything else to help you in the future. Thank you so much. Natalie

June 16, 2017

helpful I had some issues which happen and the Natalie was really quick to resolve my issues. When things happen and miscommunication happens they were really More

by Lino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Beaman
Jun 20, 2017 -

Beaman Toyota responded

Thank you for your review. We are deeply sorry that you are not happy with your experience here at Beaman. If you'd like to talk through this and come to a solution, we would be happy to do so. Please call us at 615-251-8495. Thanks, Natalie

March 18, 2017

Charged more than estimate for diagnostics The "check engine" light came on my 2013 Rav4 on 3/18/17. I was told that it would be a $100 plus tax charge to diagnose the cause and that I would b More

by mcbryde.richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Pitt
Jun 19, 2017 -

Beaman Toyota responded

Thank you so much for your review. We appreciate you bringing this to our attention, as it helps us improve our customer service performance. We want to deeply apologize for failing to meet your expectations in our service department. If there is anything we can do to reconcile this concern, we would love to be of assistance and talk it through with you. Please don't hesitate to call me at 615-251-8495. Thanks again, Natalie

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