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Beaman Toyota

Nashville, TN

2.7
336 Reviews
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343 Harding Place

Nashville, TN

37211

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Showing 336 reviews

September 11, 2020

First time I have ever used pick up and deliver my car for service. Being 74 years old this was a great experience. Beaman has been a trusted friend of mine since 1990. Always friendly and work done right More

by temerson1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Beaman Toyota responded

Thank you for the 5 star rating! We are happy to hear that the pick up and delivery service were so helpful to you. We appreciate you being a Beaman customer since 1990! We look forward to working with you again in the future!

September 10, 2020

Beaman is a first class dealership on all levels. Professional, friendly and very customer focused. I would highly recommend buying a car from them. gb More

by gtbyrds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
Sep 14, 2020 -

Beaman Toyota responded

Wow! Thank you for the kind words. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 09, 2020

Made me wait for my car for 4 hours just to tell me they didnt had the parts in stock and still got change $120 More

by Diegoalvarado600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Tashie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Sep 14, 2020 -

Beaman Toyota responded

Thank you for taking the time to leave us your feedback. We are sorry to hear that your experience was not up to our standards. The $120 charge was for the diagnosis that was performed. I am sorry that we did not have your part in stock. Please give me a call at 615-251-8495 so we can resolve this issue. I look forward to working through this with you!

September 09, 2020

Convenient. Loved the drop off &the Lyft ride to work. Improvements would be a receipt for work completed & call to phone number given at checkin More

by J_wires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 14, 2020 -

Beaman Toyota responded

Thank you! We are so happy to hear that the Lyft service was so helpful to you. We are committed to providing the best service experience to our customers. We look forward to serving you again!

September 01, 2020

I brought my aunt's van in to address a recall issue and oil change. Everyone was very courteous and helpful. Dipesh greeted me when I got there and made the check in process quick and easy then he schedule More

by JMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dipesh- 5 stars
Sep 03, 2020 -

Beaman Toyota responded

Thank you so much for the excellent review! We are happy to hear that Dipesh helped to make your visit such a pleasant one. We value your business and we look forward to serving you again!

August 20, 2020

Very good service and Matthew was very helpful. Wish they could hhave addressed the random check engine light while I was there. Maybe next time More

by Necer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Aug 24, 2020 -

Beaman Toyota responded

Thank you for the excellent review! We appreciate you comments about Matthew and the great job that he does. Please give us a call at 615-251-8400 and we will help to set you an appointment for you check engine light. We look forward to working with you again!

August 04, 2020

Dealership great. Service dept great. Everyone cordial and professional. Everything was done in a timely manner. Felt safe with the cleanliness from the covid virus More

by Kimwhitworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Beaman Toyota responded

Thank you for the 5 star rating! We value your feedback and your business. Safety for our customers and employees is our top priority. We look forward to seeing you again!

July 23, 2020

The service center was very good at getting our information at arrival listened to pur concerns told us what the process was and helped work out if our warranty would pay for those services. Jarvi More

by Clariememe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis Williams Sr.
Jul 27, 2020 -

Beaman Toyota responded

Thank you for the great feedback! We appreciate your remarks about Jarvis and the great job that he does. We look forward to your next visit!

July 14, 2020

Excellent and professional salesman, Luis, made it a pleasant experience. Everyone I came in contact with were professional. Five star experience buying a car, from sales to finance. More

by Lynn W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis, sales
Jul 15, 2020 -

Beaman Toyota responded

Lynn, thank you for the 5 star rating! We are thrilled to hear that our staff was so helpful to you. We have high expectations for our staff and feedback like this is what keeps us motivated. Please let us know if we can assist you in the future. Have a great day!

July 13, 2020

I was upset because I expected my car back around 3 but got automated call at 7 that it was ready. We rushed down but they were closed! I had to hire Uber to get home. Website said they were open until 8pm More

by jtj1153
Recommend Dealer
No
Employees Worked With
Tyler Tashie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person in am who ordered a pickup was nice
Jul 15, 2020 -

Beaman Toyota responded

Thank you for the review. Please give me a call at 615-251-8495 so that we can discuss your experience further. I look forward to working together toward a resolution!

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