Beaman Toyota

Learning Experince This review has been revised by myself as promised to dealership. Dealership has made concessions during purchase agreement. Dealership did in fact This review has been revised by myself as promised to dealership. Dealership has made concessions during purchase agreement. Dealership did in fact contact me through management and have gone out of their way to correct issues that were not corrected at purchase. These reviews it says are supposed to be used for training and making dealerships better, but that is to be seen at this point. Throughout the industry customer service has declined steadily in a downward spiral. However it is looked at all must be held accountable for it to make it better. The dealerships and/or the consumers must take responsibility as well to make it happen. If we do not and are not held responsible, then there is no one to blame except ourselves. Have been a Toyota person for numerous years now and can't argue too much with the maintenance records for Toyotas that I have owned. Now I have the need for a car and did quite a bit of research on what I wanted. It came down between Honda and Toyota, but due to all dealership practices price was the deciding factor in the end. This garbage of "True Price" is screwing the consumers in the end and further taking people skills out of the equation. NO ONE knows how to negotiate a car sale anymore with a "No Haggle" price set. Off of the "soap-box" now and on to the review. Hopefully the General Manager (GM) or Sales Department Manager will read these reviews and learn. More

A great car from the best dealership in Nashville We bought our fourth Toyota family car from Beaman (Two new Scions (2008 Xb, 2009 Xd), a used Scion Tc (2010), and now a new Prius 2017). Not only the We bought our fourth Toyota family car from Beaman (Two new Scions (2008 Xb, 2009 Xd), a used Scion Tc (2010), and now a new Prius 2017). Not only they are closest to Vanderbilt / Downtown, they are the friendliest and most trustworthy dealership I have ever walked-in to. In fact, after a full week of driving our new Prius Two, I had a little trepidation on the deal that I got. They offered to reverse the deal, until I felt reassured, valued, and cared for. I highly recommend Beaman among all the auto dealerships. More

Truly Exceptional Services! I am a very proud owner of a Toyota Prius thanks to Will, Glen & Jennifer! Truly exceptional customer service. Will refer friends and family to purcha I am a very proud owner of a Toyota Prius thanks to Will, Glen & Jennifer! Truly exceptional customer service. Will refer friends and family to purchase their next vehicle from Beaman Toyota. More

BEAMAN TOYOTA The service was exceptional! Mike Harris was our salesman and he was great! Very helpful and informative! The service was so good, this was our second The service was exceptional! Mike Harris was our salesman and he was great! Very helpful and informative! The service was so good, this was our second vehicle in a two week time frame. ... thanks Mike Harris!!! More

Happy with Purchase I want to thank Bobby Graviss for taking the time to make sure the vehicle that I purchased fit my needs and Beaman Toyota for empowering him with the I want to thank Bobby Graviss for taking the time to make sure the vehicle that I purchased fit my needs and Beaman Toyota for empowering him with the resources to make this happen. I purchased a vehicle that I was very unhappy with and Bobby Graviss worked with me until I was happy with the end result. More

Will never buy a car there again Bought a car from there a year ago my battery went dead they replaced it. A year later I have a bad battery again they said there was no warranty on t Bought a car from there a year ago my battery went dead they replaced it. A year later I have a bad battery again they said there was no warranty on the battery on used car unless I purchased it. Had to drive all the way downtown to get that answer because nobody would return my phone calls after I left 3 messages just to ask one simple question. They don't care about you after you buy the car if you're going to buy a car there by new Toyota has no choice but to honor your warranty. More

Best buying experience I've ever had! I've bought a few cars and always felt taken advantage of. Today was different. The salesman really worked to make sure I was comfortable with the sal I've bought a few cars and always felt taken advantage of. Today was different. The salesman really worked to make sure I was comfortable with the sale and the car. Joey went the extra mile and helped me get all my settings right for me. More

Dishonesty is their best policy After agreeing on the price on a vehicle, they suddenly said they couldn't honor their price. Another dealership told me that Beaman was known for th After agreeing on the price on a vehicle, they suddenly said they couldn't honor their price. Another dealership told me that Beaman was known for those kinds of tactic. As predicted, they asked for more money than was negotiated and agreed upon. The other customers probably doesn't know they were possibly swindled by this dealership. So they think they got a good deal. More

Hard working staff Terrific experience John Gillespie was very helpful and informative. Will do business with Beaman and John again Thank you for this truly was a wo Terrific experience John Gillespie was very helpful and informative. Will do business with Beaman and John again Thank you for this truly was a wonderful experience More

A blessing Welcoming smile step by step on purchasing my new Toyota Highlander test drive great explain the services booklets and features of the vehicle upcomin Welcoming smile step by step on purchasing my new Toyota Highlander test drive great explain the services booklets and features of the vehicle upcoming appointments More