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Beaman Toyota
Nashville, TN
336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 336 reviews
March 18, 2019
WORST SERVICE EVER I took my Toyota corolla today 03/18/2019 to BEAMAN TOYOTA, simply because my pristine kept TOYOTA COROLLA 2011 (82K), had started to show a pattern. I took my Toyota corolla today 03/18/2019 to BEAMAN TOYOTA, simply because my pristine kept TOYOTA COROLLA 2011 (82K), had started to show a pattern. Such was, that between 40 and 70 mph even with cruise control, the car all of a sudden slows downs. It is literally like if you lift your foot from the gas pedal for 1 2 or 3 seconds, and then picks up again. This happens, uphill, downhill, flat highway or what have you. Well the " certified Toyota mechanic" final decision was that I had to change transmissions....simple as that. Not to change a gear, or an electronic component or else. Your transmission is no good and you have to pay $ 4.200,00 for a new one. REALLY....? This is the type of answer from a place like BEAMAN TOYOTA? Needless to say, I already had the car checked and ALL different mechanics had say that it was a PCM or ECM calibration or re calibration issue.Then, they keep on lying like we are all xxxxxx like their answers, and say that, that is why my transmission is slipping,......!!!!!who the xxxx say my transmission was slipping????? WHICH IS NOT!!!! why you keep lying and don't just ADMIT you don know how to fix the issue?. That's like taking a PC to a technician for a virus removal and his answer was to format the hard drive to fix it? why the xxxx are you a technician then if you can't isolate a problem????. People warn me about this place, but I went against better judgement and this is what you get. The customer service person in the morning was cool and helpful but sadly they don't quite know how to explain or handle situations like this, specially since the don't have the answers. This same thing happen where you paid. Nobody will talk to you or give you answers....they just slip responsibilities and charge you money. I asked to talk to the mechanic since a work in a car dealership and my mechanics had checked the car, and of course Toyota customer service said "it was not allowed". No "chief engineer or supervisor or NOBODY from this place face the situation. So I will pass this situation and my nonconformity all the way to Japan if I have too, but some companies have to stop just charging to replace rather than to fix and take better care of CUSTOMERS for a brand that has pride itself on being the most reliable in the world. More
by dichesari61
Employees Worked With
Cedric Duncan
March 16, 2019
Horrible Terrible service from the car salesman (Dirk). You have to call 1000 times just to get answers from management because after they get the sale they do Terrible service from the car salesman (Dirk). You have to call 1000 times just to get answers from management because after they get the sale they don’t care anymore. Purchased a vehicle that literally spilled oil all over my driveway same day truck was delivered!!! It took 2 days to fix!! Salesman stopped answering calls when I started asking when and what was going on with the truck. Had to talk to the person that was over customer service about this issue. Sweetest lady in the building hands down. Make sure your vehicle goes through a full inspection before it leaves the lot! Better yet go somewhere else! More
by Youknowwho
Employees Worked With
Dirk, Darryl
March 15, 2019
Great car purchase experience I bought a new 2019 Camry SE Renee Lynn my sales rep was very knowledgeable and courteous. She did her best to get the best deal in town Thanks Re I bought a new 2019 Camry SE Renee Lynn my sales rep was very knowledgeable and courteous. She did her best to get the best deal in town Thanks Renee More
by George h
Employees Worked With
Renee Lynn
March 08, 2019
Great Best people in the business that took care of our needs and wants i hope to keep doing business with them hope everyone had a great experience Best people in the business that took care of our needs and wants i hope to keep doing business with them hope everyone had a great experience More
by VICTOR
Employees Worked With
Steven Carter
March 08, 2019
Mat was Awesome Mat, Sandy and the F&I manager took great care us. Professional and on point with every aspect of the purchase. Mat was knowledgeable and very thoroug Mat, Sandy and the F&I manager took great care us. Professional and on point with every aspect of the purchase. Mat was knowledgeable and very thorough. I would definitely recommend Mat, Sandy and the team. More
by wells21
Employees Worked With
Sandy , Cedric Duncan
February 26, 2019
Excellent customer service! Friendly, honest, informative service personnel that do a great job of taking care of you!! They informed me when my next service would be due. Robe Friendly, honest, informative service personnel that do a great job of taking care of you!! They informed me when my next service would be due. Robert Graviss made me feel special and kept me informed of the next steps in the process. More
by Nanny Cat
Employees Worked With
Robert Graviss
February 22, 2019
I received excellent and professional service. When I drove my car in I was met by Eric Heflin who was wonderful! He explained everything to me and made me understand why the process there at Bea When I drove my car in I was met by Eric Heflin who was wonderful! He explained everything to me and made me understand why the process there at Beamon had changed. I didn’t like it, but the way he explained it made it palatable. Great job Eric! Another point, I need 4 new tires and he made this expensive reality more reachable for me by giving me a time line. Thanks again Eric! More
by Vanita
Employees Worked With
Eric Heflin is the only employee with whom I worked.
February 21, 2019
A quality experience Professional efficient and quality service experience. Simply could not ask for more. Beaman consistently delivers on great service, professional re Professional efficient and quality service experience. Simply could not ask for more. Beaman consistently delivers on great service, professional representatives, a comfortable waiting area and efficient service. More
by Phoneguy
Employees Worked With
Eric
February 20, 2019
Excellent dealer I have bought many vehicles for my company and personal. I have sent many family and friends. We all use the same salesmen, Scott Hamilton. I have kno I have bought many vehicles for my company and personal. I have sent many family and friends. We all use the same salesmen, Scott Hamilton. I have known Scott for years, he takes care of all his customers . I highly recommend Beaman Toyota More
by Junior88
Employees Worked With
Cedric Duncan
February 11, 2019
Prompt, honest service Very prompt and honest feedback and service after having gone round and around with problems not dealt with honestly at another dealership. It is wort Very prompt and honest feedback and service after having gone round and around with problems not dealt with honestly at another dealership. It is worth every extra mile to drive to Beaman from now on for me. They saved me thousands and gave me peace of mind. I was treated with kindness and respect. Highly recommend. More
by Lisa G
Employees Worked With
Mrs Meadows
