Beaman Toyota

The finance/contract warranty sellers are weasels. . Paid CASH. They added thousands of charges not even talked about while smiling and shaking hands. I feel as soon as a walked out they were high . Paid CASH. They added thousands of charges not even talked about while smiling and shaking hands. I feel as soon as a walked out they were high fiving on how much crap they threw in the purchase by making me sign a blank screen over and over. Very sneaky.. I had that weird feeling while sitting with them and when I was breaking it all down at home I got the surprise I am an idiot. Anyway. They did cancel everything but its like a month or two process. They are probably all like this but I specifically said I want NOTHING but the price and tax. Finance/warranty people make the whole place look bad when thats really not the case. More

Had the most amazing experience with Jacob & Jason specifically!! Jacob was our salesperson and Jason was the manager we worked with. They prioritized our safety and experience. When Jacob wasn’t happ specifically!! Jacob was our salesperson and Jason was the manager we worked with. They prioritized our safety and experience. When Jacob wasn’t happy with us not getting a good deal on our used car purchase, he went to his manager Jason to make sure we got a fair and great deal! Jason & Jacob worked to make sure the car was safe and in the best condition for our family! It could not have been a better experience working with Jacob & Jason!! They cared about us as the customer and were honest. We weren’t just a sale to them, but people they genuinely cared for. Cannot recommend them enough! More

Low ball trade by $6000. Was adding a protection package scam of $1500 as well. Buyers beware of this xx charge and low trade values. Was adding a protection package scam of $1500 as well. Buyers beware of this xx charge and low trade values. More

I bought a 2022 tacoma, used. Harlon who is the loan officer, told me about yhe extended warranty. He told 1/2 truth, and misds kead me. I have tryed to cancel my extended warrant Harlon who is the loan officer, told me about yhe extended warranty. He told 1/2 truth, and misds kead me. I have tryed to cancel my extended warranty, but know one will return my calls. I wish someone could help me. More

I had a standard oil change and tire rotation appointment that I set up online with Beaman in Nashville. I had my check engine light on and when I got there I asked them to see why it was on. I was told by that I set up online with Beaman in Nashville. I had my check engine light on and when I got there I asked them to see why it was on. I was told by the service rep that the total for my oil change/tire rotation was $100plus tax and I was then told that diagnostic for engine light was $90 plus tax. I was okay with that and asked her to have that done. I dropped my car off and left. I dropped my car off around 630am and did not hear back from anyone until around 3pm. When the service rep called me back she confirmed that they did diagnostic and an evap test due to the gas knob being loose. I never asked for an evap test. She then confirmed that the total for all service was $190plus tax. I asked her to confirm that I heard right and she said total was $190. I get to the dealership and the man there tells me my total is $359! That is not what the service rep told me and when I brought it to his attention he basically just said the diagnostic was $190 and oil change $100. I know I heard my service rep correctly when she said the total for all the service I had done was $190. I am very dissatisfied and disappointed with Beaman in Nashville. You need to work on clear communication on what total cost is and make sure you ask permission before doing a $190 service. I asked for diagnostic test which I was told was $90. Very dissatisfied with the service from Beaman. More

I scheduled my car to have an oil change and tire rotation via the valet service. When I got my car back there was a large dent in it. I called dealership multiple times a day for 3 days. Every tim rotation via the valet service. When I got my car back there was a large dent in it. I called dealership multiple times a day for 3 days. Every time I was told that I would receive a call by the end of the day from the manager. A phone call never came. Waste of my time. I then took my car in person to the dealership to have the dent addressed. I was told how sorry they were and that the entire panel would be replaced. When I had scheduled to drop my car off at Beaman collision they couldn’t find any evidence of my appointment. 2 hours later Beaman collision got in contact with the dealership and confirmed the appointment. Waste of my time. After I was told by the dealership that the whole panel would be replaced, I go to pick up my car and find out that all they did was pull the dent. It is still visible and now it looks like my car had been in a wreck and half xxx repaired. All in all, my oil change/ tire rotation resulted in a dent in my car, 10+ hours of my time tracking down leads due to crappy communication, and a half xxx repair that has caused the value of my car to decrease. More

Best buying experience ever. Dirk, Will, and Glen at Beaman Toyota, Nashville, TN, helped me find and buy a great used camry at a great price, and offered me top-dollar for my tr Dirk, Will, and Glen at Beaman Toyota, Nashville, TN, helped me find and buy a great used camry at a great price, and offered me top-dollar for my trade-in. I had great communication with Dirk and Will via texts and calls. They were very polite, prompt, and professional. I really enjoyed the buying experience at Beaman Toyota. Best Dealership ever. More

FIVE STAR SERVICE ON GETTING MY NEW CAR WINTER READY AND SERVICE, I ARRIVED EARLY AND THEY GOT ME TO WORK, AND MY CAR WAS READY WHEN I GOT OFF WORK WITH NO WAIT, I WILL ONLY LET BEAMAN TOYOTA SERVICE AND CO SERVICE, I ARRIVED EARLY AND THEY GOT ME TO WORK, AND MY CAR WAS READY WHEN I GOT OFF WORK WITH NO WAIT, I WILL ONLY LET BEAMAN TOYOTA SERVICE AND COLLISION WORK ON OUR VEHICLES. THE STAFF GOES ABOVE AND BEYOND TO SERVE THEIR CUSTOMERS. THANK YOU FOR MAKING MY CAR SAFE FOR THE WINTER More

Just bought a New 2023 4Runner with Wesley Brown. He helped me from start to finish with phenomenal customer service and even after the purchase. Continues to help me with any questions I’ve had! Def He helped me from start to finish with phenomenal customer service and even after the purchase. Continues to help me with any questions I’ve had! Definitely recommend if you buy a vehicle from him, request for his services. More