Beaman Toyota

The service was great Sean in the Service Department was always in touch every step of the way! Being informed of what is happening during you service repair is very reasuring.Thank you😊Great always in touch every step of the way! Being informed of what is happening during you service repair is very reasuring.Thank you😊Great More

This dealership doesn’t know how to interact with customers. Charging for anything to make money. The warranty is no where near expired and they don’t want to do an inspection. They want me to pay fo customers. Charging for anything to make money. The warranty is no where near expired and they don’t want to do an inspection. They want me to pay for the inspection when it’s covered by the warranty. Then what the heck is the bumper to bumper warranty or THE BEAMAN LIFE TIME WARRANTY, this is just a bunch of crap that they take money for. They don’t deserve it, they don’t deserve to be even rated at one star. I am going to sell my Toyota and go somewhere else where they keep their word and not scam customers. Horrible service, horrible place, horrible attitude, and fake advertisement. DONT BUY FROM HERE AND DONT BRING YOUR VEHICLES HERE EITHER!!! More

Larry was my salesman and he was the best he got me a great deal and was very helpful! great deal and was very helpful! More

We just bought our 3rd new vehicle from Beaman and it will be our last. We have a minor problem with license plates and they will not return our calls let alone try to fix the problem. The Nashville BBB will be our last. We have a minor problem with license plates and they will not return our calls let alone try to fix the problem. The Nashville BBB gives Beaman a "D-" and says they are not an accredited business and we now understand why. I would suggest going to Murfreesboro, North, Gallatin or Robert's Toyotas, the BBB says they are all A+ and accredited. More

Had a terrible experience buying a 2023 Corolla GR. The salesman was polite but knew nothing about the car. The finance dept was useless and slow to respond to requests for necessary information. Th The salesman was polite but knew nothing about the car. The finance dept was useless and slow to respond to requests for necessary information. The manager listened to my complaints and did nothing. The service dept wanted me to bring in the car I TRADED IN for service. Overall customer service was a negative 5. More

I brought my 2009 Rav-4 in for service on March 12, 2024. for oil/filter change and a tire patch. The Service Advisor advised me of the technicians findings which was recommended: air and cabin filter, rep for oil/filter change and a tire patch. The Service Advisor advised me of the technicians findings which was recommended: air and cabin filter, replace spark plugs, replace drive belt, battery service, cleaning of the terminals. I had my car serviced six (6 months ago) in September 2023, yet the tech in September did not advise me of these things needed to be done. Filters are not going to get as filthy as they were (the tech text a photo) in 6 months. So why didn't the tech in September know this. Also the tech March 12, 2024 states the front struts need to be replaced. It seems the tech in September 2023 did not go a very good job. I am not PLEASED, when I bring my vehicle in for service I am trusting that the tech is fully trained and would advise me of what repairs are needed, THANKS to the tech on March 12, 2024 who made these recommendations, More

They sold me a 2024 Toyota Tundra with 397miles on it and never disclosed it had that many miles on it and sold it to me new. Even the finance manager didn't know it had that many miles on it. Shameful and n never disclosed it had that many miles on it and sold it to me new. Even the finance manager didn't know it had that many miles on it. Shameful and not transparent at all. Should have been sold at a discount. More

The finance/contract warranty sellers are weasels. . Paid CASH. They added thousands of charges not even talked about while smiling and shaking hands. I feel as soon as a walked out they were high . Paid CASH. They added thousands of charges not even talked about while smiling and shaking hands. I feel as soon as a walked out they were high fiving on how much crap they threw in the purchase by making me sign a blank screen over and over. Very sneaky.. I had that weird feeling while sitting with them and when I was breaking it all down at home I got the surprise I am an idiot. Anyway. They did cancel everything but its like a month or two process. They are probably all like this but I specifically said I want NOTHING but the price and tax. Finance/warranty people make the whole place look bad when thats really not the case. More

Had the most amazing experience with Jacob & Jason specifically!! Jacob was our salesperson and Jason was the manager we worked with. They prioritized our safety and experience. When Jacob wasn’t happ specifically!! Jacob was our salesperson and Jason was the manager we worked with. They prioritized our safety and experience. When Jacob wasn’t happy with us not getting a good deal on our used car purchase, he went to his manager Jason to make sure we got a fair and great deal! Jason & Jacob worked to make sure the car was safe and in the best condition for our family! It could not have been a better experience working with Jacob & Jason!! They cared about us as the customer and were honest. We weren’t just a sale to them, but people they genuinely cared for. Cannot recommend them enough! More

Low ball trade by $6000. Was adding a protection package scam of $1500 as well. Buyers beware of this xx charge and low trade values. Was adding a protection package scam of $1500 as well. Buyers beware of this xx charge and low trade values. More