Beach Ford
Myrtle Beach, SC
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Vernon was extremely helpful to me while my car was being fixed. He ensured that I had a car to drive while my car was being fixed. He even had enterprise take me to Beach Ford to pick up my vehicle upon c fixed. He ensured that I had a car to drive while my car was being fixed. He even had enterprise take me to Beach Ford to pick up my vehicle upon completion. Thanks again Beach Ford and Vernon... :) More
We were trading in a Lincoln Navigator, and I was looking for a smaller SUV. Initially I drove an Explorer, but for various reasons wasn't totally comfortable in it. Phil Balderose, the very nice young man for a smaller SUV. Initially I drove an Explorer, but for various reasons wasn't totally comfortable in it. Phil Balderose, the very nice young man who was our salesperson, suggested I look at a Lincoln MKX, and the rest, as they say, is history. The purchasing process was as close to painless as any we have ever experienced; everyone we spoke to was very professional and courteous. Phil did a very good job of going over the multitude of electronic bells and whistles & explaining them to us. Thanks to Beach I have a great new car! More
Everyone was professional and courteous. They also got Everyone was professional and courteous. They also got the job done very quickly. I would definitely recommend them to everyone. I will come back for Everyone was professional and courteous. They also got the job done very quickly. I would definitely recommend them to everyone. I will come back for any future service needs. More
Service was done as promised and on time. I was recognized as a Beach Ford customer. Services preformed were explained and the vehicle was left clean and ready to drive away. Thank you. recognized as a Beach Ford customer. Services preformed were explained and the vehicle was left clean and ready to drive away. Thank you. More
The tenacity required in order to achieve a top rated sales/service company rating in the automotive industry can be extremely difficult in this Twenty-First Century economy whereby individual wages beco sales/service company rating in the automotive industry can be extremely difficult in this Twenty-First Century economy whereby individual wages become depresssed, inflationary indices, regulatory issues and the like all of which can impact a business. Ralationships amongst people including the establishment of strong ties betwixt outside business partnerships all come together in order to enhance the customer experience and trust garnered between parties. Beach Ford and their hard working service employee's, especially those working the front lines, strive to achieve and represent the Fort Motor Company to a stardard in the product they produce and the customers they serve and service- the reason Ford Motor Company is one of the strongest automotive oranizations in America today. Achievement and continued improvement is no easy challenge, it happens over a long period of time every day, 365 days per year. More
I had steering problems with my 2008 Mercury Sable. I was I had steering problems with my 2008 Mercury Sable. I was still under warranty and took it to Beach Ford where "Matt" looked at it and came out t I had steering problems with my 2008 Mercury Sable. I was still under warranty and took it to Beach Ford where "Matt" looked at it and came out to explain what the problem. He was courteous, professional and a great asset to your service department. The person who gave me my rental car was also very professional and courteous. I would defineately come back to Beach Ford for repairs and to purchase a new car More
Vernon is very personable, friendly and helpful. He even synched our phones. He escorted my husband to the parts counter to buy touchup paInt and caught him when he fainted at the extremely expensive price synched our phones. He escorted my husband to the parts counter to buy touchup paInt and caught him when he fainted at the extremely expensive price of $23 for one ounce of paint. We were treated so nicely I think he deserves a raise. More
Have an 13 Edge. The FAB on the key broke. First time that ever happened to me for any car. The dealer flatly agreeded it was unuasal. Ford replaced the key (no charge) and thanked me for doing busines that ever happened to me for any car. The dealer flatly agreeded it was unuasal. Ford replaced the key (no charge) and thanked me for doing business with them. I'll be back to their service department. Was treated right !!! More
This is my second transaction with Beach Automotive, having retired to SC in 2009. I was extremely pleased with my lease transaction in 2010, and equally satisfied with my recent lease for a 2013 Mazda having retired to SC in 2009. I was extremely pleased with my lease transaction in 2010, and equally satisfied with my recent lease for a 2013 Mazda 3. In terms of price/payments, I don't think any customer can feel completely informed or satisfied since there are so many variables in presenting a "deal" to the customer. However, as I wrote in an email to Dorothy Cooper, working with her and Tony, was like working with "old friends." Naturally, I would not hesitate to do business with them again! Sincerely, Rita Virtuoso More
Dorothy is a sales representative that actually works hard for her customers. She was able to get us a great vehicle at a fantastic price without the usual car sales hassle. hard for her customers. She was able to get us a great vehicle at a fantastic price without the usual car sales hassle. More