Beach Ford

I purchased a new truck from Beach Ford and working with Paul Torello was a great experience. He made the overall transaction more than enjoyable. HIGHLY recommended. Paul Torello was a great experience. He made the overall transaction more than enjoyable. HIGHLY recommended. More

Brought our 2005 Ford F250 diesel in for a suspected transmission problem. Vernon from Beach Ford called the next day and advised that there was no problem with the transmission but the fan clutch was b transmission problem. Vernon from Beach Ford called the next day and advised that there was no problem with the transmission but the fan clutch was bad and the engine was overheating. I explained again (had already told him when dropping off the truck) that neither the coolant temperature gauge nor the transmission temperature gauge indicated any overheating. He insisted that the error code in the computer was for overheating and the fan clutch was defective. Unfortunately, I approved the repair. The next day, the truck broke down again with the exact same problem - I was 60 miles away in Florence, SC. I brought the truck into Mike Reichenbach Ford in Florence and they diagnosed and repaired a defective shift lever assembly. The problem was fixed and has not occurred again. I called Beach Ford and discussed the misdiagnosis and unnecessary repair with the service advisor Vernon and his boss Joe - they were unwilling to acknowledge their error nor credit me any portion of their rip off repair. Stay away from this place - simply parts replacers - no diagnostic skills! More

Very friendly , courteous staff. They encouraged me To drive my vehicle of choice on a test drive but best of all we did not spend HOURS haggling over a deal. I said here's what I'm looking for , they fou drive my vehicle of choice on a test drive but best of all we did not spend HOURS haggling over a deal. I said here's what I'm looking for , they found a way to do the deal , had my car cleaned, full tank of gas and handed me the keys. I have never had such a smooth, pleasurable experience. The sell other models and have a used car lot too. I will return to them for future business and have recommended them to all my friends. More

Everyone from sales to financing was very nice and gave excellent service. Sales people were cross trained between Ford and Mazda and were very knowledgeable. excellent service. Sales people were cross trained between Ford and Mazda and were very knowledgeable. More

Although I only met Jeremy who was just wonderful in service, Beach auto group took my car right on time they went way beyound what anyone else would do. I will be telling EVEYONE to go to your wonderf service, Beach auto group took my car right on time they went way beyound what anyone else would do. I will be telling EVEYONE to go to your wonderful dealership More

I was treated very well and all my questions and concerns were answered. Steve Peckham was very knowledgeable and answered all my questions thoroughly and professionally. Everyone at the dealership was very were answered. Steve Peckham was very knowledgeable and answered all my questions thoroughly and professionally. Everyone at the dealership was very courtious and friendly. More

I had a very rewarding experience working with Beach Ford. The sales staff, in particular, Stephan Pringle, was effective, informative and accommodating regarding all of my needs. I highly recommend Ford. The sales staff, in particular, Stephan Pringle, was effective, informative and accommodating regarding all of my needs. I highly recommend visiting this dealership if you are thinking about purchasing a vehicle. More

Vernon was extremely helpful to me while my car was being fixed. He ensured that I had a car to drive while my car was being fixed. He even had enterprise take me to Beach Ford to pick up my vehicle upon c fixed. He ensured that I had a car to drive while my car was being fixed. He even had enterprise take me to Beach Ford to pick up my vehicle upon completion. Thanks again Beach Ford and Vernon... :) More

We were trading in a Lincoln Navigator, and I was looking for a smaller SUV. Initially I drove an Explorer, but for various reasons wasn't totally comfortable in it. Phil Balderose, the very nice young man for a smaller SUV. Initially I drove an Explorer, but for various reasons wasn't totally comfortable in it. Phil Balderose, the very nice young man who was our salesperson, suggested I look at a Lincoln MKX, and the rest, as they say, is history. The purchasing process was as close to painless as any we have ever experienced; everyone we spoke to was very professional and courteous. Phil did a very good job of going over the multitude of electronic bells and whistles & explaining them to us. Thanks to Beach I have a great new car! More

Everyone was professional and courteous. They also got Everyone was professional and courteous. They also got the job done very quickly. I would definitely recommend them to everyone. I will come back for Everyone was professional and courteous. They also got the job done very quickly. I would definitely recommend them to everyone. I will come back for any future service needs. More