Beach Ford

Last week I tried two times to schedule routine service on my Lincoln with their on line system, with no response. I called two times to try to schedule the same service. I never was connected with the on my Lincoln with their on line system, with no response. I called two times to try to schedule the same service. I never was connected with the service department to schedule the service. I went to a competitor. Appointment scheduled on first call. I Ended up buying a new car with the competitor. Big loss to Beach Auto. I would not recommend Beach Lincoln More

Beach Automotive Group 📢 WARNING! !!!!!📢 I have NEVER in my life experience such horrible customer service. This company doesn't care about their customers. Sad to say I gave my 2 !!!!!📢 I have NEVER in my life experience such horrible customer service. This company doesn't care about their customers. Sad to say I gave my 2 day old Bronco back to these crooks.🤬 Story time. 2.5 years ago my Wife and I purchased 2 vehicles on the same day. These purchases were hours apart. We found out days later that both vehicles were put under my Wife's credit. It took MONTHS to get that corrected. Also not a word from Beach Ford. Fast forward to Wednesday. I went to Beach Ford and test drove this Bronco. Fell in love. Went home and ask/begged lol my Wife to let me purchase this. She agreed. I then submitted an online application. Went back there and signed contract. Yesterday my Wife gets 3 inquires on her credit. I had 2 credit pulls on my credit. Come to find out it happened AGAIN!!!!! My Bronco was under her credit. 🤬 Both Cliff (Sales Manager) and Nick (Finance Manager) admitted that when I signed the contract they KNEW 100% that they had this loan under my Wife's credit and not mine. 🤬 They didn't say 1 word the 2 hours I was there filling out paperwork. SHADY!!!!!! After calls back and forth with the worse ignorant office manager I have ever met Cliff he acted like this was no big deal. That this wasn't an issue and that this bank that was the one I signed the contract with was under my name. Which was a lie. Cliff nor the owner Wes dont care about their customers. They never responded to one email I sent. So 2 hours at this dealership tonight was a complete waste of time. When asked what can you offer us since this is the 2nd time you guys screwed up this bad. I said what if I pay cash? Their response...we don't make as much when you pay cash. Really? I also asked what can they do to compensate us for this. Maybe free service plan i asked? His responds. I feel the crime doesn't fit the punishment. 🤡 So after that I handed the Bronco keys in and got my F-150 back. If Beach Ford had the last car on this planet I would walk barefoot for the rest of my life before buying another vehicle from these people. They will never get 1 penny from me again. And I advise any of you reading this to avoid them too! More

I PURCHASED a 2021 ford ranger tremor from Beach Ford in February 2022 and my whole experience is beyond perfect WHY? Because it has been 3 weeks and I still look at prices of other dealers pre owned in February 2022 and my whole experience is beyond perfect WHY? Because it has been 3 weeks and I still look at prices of other dealers pre owned rangers and none compare to the price that Beach Ford finalized for me others are any where from $500 to $1300 over for a lariat ranger and not even being a tremor .So people do your research and compare Beach Ford sells quality pre owned vehicles for less More

Amber was my sales lady. Did a great job had no problems. She new the car inside and out. She did all the paper work made buying a car a pleaaure. She new the car inside and out. She did all the paper work made buying a car a pleaaure. More

Recently bought a 2021 F150. Process was alright. Went back and forth over price a little. Everyone was kind and helpful. Down side, beware of dealer add one. I didn’t notice a “Beach Care Package” a back and forth over price a little. Everyone was kind and helpful. Down side, beware of dealer add one. I didn’t notice a “Beach Care Package” added to vehicle that covered paint less dent repair, windshield repair, tire repair for 5 years. This added 2,000 dollars to the price. I called to attempt to cancel that coverage as I did not need it. I’m sure you can figure out how that went. I was told “that is not an insurance policy it’s a coverage we provide and we are unable to cancel it.” I have purchased 3 brand new vehicles from this dealer in the last 18months and they are “unable” to help. So, I truly hope they enjoy the last dollar I will spend in their dealership. More

My husband and I both traded vehicles on one day. Our purchases went smoothly. Everything was explained throughly. We felt comfortable and we appreciate Clay Purifoy's patients and professionalism! purchases went smoothly. Everything was explained throughly. We felt comfortable and we appreciate Clay Purifoy's patients and professionalism! More

I recently purchased a Ford truck. My client advisor was Clay Purifoy. Clay was very knowledgeable and a pleasure to work with. The vehicle I was looking for had been sold so Clay found another truck that s Clay Purifoy. Clay was very knowledgeable and a pleasure to work with. The vehicle I was looking for had been sold so Clay found another truck that suited my needs better than the one I had been looking for. I have called Clay a couple of times since and he was always there with a quick and accurate response. It was a pleasure working with mister Purifoy. More

BEWARE- Certified Pre-Owned Cigarette Smell Car -Bought BEWARE- Certified Pre-Owned Cigarette Smell Car - Bought a 2018 Certified Pre-Owned Lincoln at Beach Ford in late April 2021. At first it smelled lik BEWARE- Certified Pre-Owned Cigarette Smell Car - Bought a 2018 Certified Pre-Owned Lincoln at Beach Ford in late April 2021. At first it smelled like perfume and we didn’t think much of it. But, after a few days the cigarette smoke smell appeared — Strong! The smell gets really bad in the heat of the day. Talked to them and they didn’t offer to take it back. They offered and did a chlorine treatment that only made the smells worse. The sales manager told me to place charcoal briquettes in car (sic). They offered an ozone treatment but we’re not happy. Getting rid of the car, mitigating our losses and looking into all our options. Beach should not have sold a Certified Pre-Owned car that was smoked in. Not when the Certified check-list #92 says “Interior Odor-Free”. Not Cool, at All! ### BUYER BEWARE ### More

I just purchased a 2021 Bronco from BEACH AUTOMOTIVE GROUP and could not ask for a better experience.. The salesman was helpful in everything I inquired about. Very polite and easy to work with. I GROUP and could not ask for a better experience.. The salesman was helpful in everything I inquired about. Very polite and easy to work with. I highly recommend this dealership H. Eugene Hudson More

I just completed one of the most enjoyable automobile purchases of my life (there have been many...age intentionally withheld) . Beach Ford and my salesman (Aaron Baunchalk) handled the transaction in a purchases of my life (there have been many...age intentionally withheld) . Beach Ford and my salesman (Aaron Baunchalk) handled the transaction in an enjoyable, low pressure, informative.....Professional Way. In today's time of online purchases it was refreshing to have someone in front of you to ask questions of and get an immediate answer. Not to mention that the answers were direct and knowledgeable. Thank You Aaron and Beach Ford, I look forward to having a little fun in the Mustang and continue to love the F150 I bought from you a few years back. Great Job, A Beach Ford Customer More