Beach Ford

The Customer Service Folks Get It My deal was simple...turning in a Ford Escape and finding a new one to lease..still the deal requires listening to what the customer wants and locatin My deal was simple...turning in a Ford Escape and finding a new one to lease..still the deal requires listening to what the customer wants and locating the appropriate vehicle...James Brown leased me my first Ford, and assisted me this time as well...he made the experience more or less enjoyable and we accomplished the deal in less than two hours...I also want to mention that we had contact with at least four other members of their staff and each was attentive, helpful and pleasant...that's the kind of dealership that will keep me coming back...and, by the way, the day before I had visited Beach Chrsyler and had a similar experience with their salesman, Lou Davis, and the rest of their staff...Beach is either training staff well or just hiring really good folks... More

Used Car PurchaseI I found a vehicle advertised online. I live in the Raleigh/Wake Forest area. From my initial contact with Jay Bogart he was very patient with my many I found a vehicle advertised online. I live in the Raleigh/Wake Forest area. From my initial contact with Jay Bogart he was very patient with my many questions, answering them all. I asked for additional photos and he sent them. Thats excellent customer service. I then talked with Nick Domino. Again he answered all my questions and worked with me in coming to an agreement. When I went to the dealership I had Phil Morris meet me right as I pulled up. It was as if he was waiting for my wife and I. Yet another employee who provided excellent customer service, showing us the vehicle which met all my expectations. It was everything Jay and Nick said it was. There is always that apprehension, driving as far as we did that "what if it isn't as good as they say". We would have turned around and went home if it wasn't, but it easily was. Phil was also very knowledgeable in programming the phone, gps and other items. Then we met Dallas Maxwell. He closed his the deal with us with no suprises. We even purchased an additional new car warranty leaving the Beach Automotive Group very happy. Thanks the group at Beach for making this vehicle purchase a pleasant one... More

Excellent Service A recent transplant from NY, my 2012 Edge was in need of an oil change. I went into the service department and was able to make an appointment for th A recent transplant from NY, my 2012 Edge was in need of an oil change. I went into the service department and was able to make an appointment for the required service via Dominic Mason, the Service Manager. Upon arriving for the scheduled service, I was immediately assisted by Loretta, and then Dominic. I was pleasantly surprised, as Smithtown Ford in Long Island, NY, where I purchased my Edge, not only had a poorly furnished service area, the workers never seemed to be happy. The service area at Beach Auto is clean, furnished with comfortable chairs. There was a coffee station with fresh coffee to boot !!! Smithtown Ford could take a lesson from this dealership. The oil change was completed in a timely manner, and every person I dealt with there was nothing short of pleasant and accommodating. Thank you for restoring my faith in Ford Dealerships ! I literally brought my Edge down via a car transport from NY as I could not manage an to have an oil change done prior to my leaving for Myrtle Beach. Beach Auto will be servicing my vehicle from this point forward. Happy New Year !!! More

This is my 2nd purchase from them If go into the dealership having done your homework...like doing TMV on Edmunds and knowing the fmv of any trade in, I believe that you will find that If go into the dealership having done your homework...like doing TMV on Edmunds and knowing the fmv of any trade in, I believe that you will find that they will beat Edmunds price and give you fair value for any trade in. I used to represent a Ford dealership in Va. as their general counsel and have purchased more than 12 cars in my lifetime. They are by far the best dealership I have ever dealt with. Friendly and no sales pressure...and as a fairly high volume dealership, they can give you the best deal anywhere close to Myrtle Beach.... a pleasant buying experience! 5 stars all around! More

2004 Ford Thunderbird Fluids Serviced,Dan Beach Automotive Group did a very good and effective: oil, transmission, and tire service, reviewed vehicles computer codes well too. I would recommen Beach Automotive Group did a very good and effective: oil, transmission, and tire service, reviewed vehicles computer codes well too. I would recommend them to others. More

Outstanding Service My dad and I have bought several vehicles thru Beach Ford over the years. James Brown always does an outstanding job!! He did it again last week. My My dad and I have bought several vehicles thru Beach Ford over the years. James Brown always does an outstanding job!! He did it again last week. My wife and I purchased a 2016 Escape. We absolutely love our new vehicle. He explained everything to the "T" and once again went above and beyond. I highly recommend James to anyone. He is the best. Thanks again, James. Dallas Maxwell also did an outstanding job. Barry Field More

Service with a smile:-) I have been dealing with Beach Ford since 2005, and have been most impressed with all aspects of this dealership! With service to my previous older ve I have been dealing with Beach Ford since 2005, and have been most impressed with all aspects of this dealership! With service to my previous older vehicle, they always tried to minimize my expense, and provided the most complete service. With my new vehicle, Beach Ford and Lincoln have teamed to make this quite a pleasure having a new car, and treated me quite "royally!" Simply the best! Cindy Collins North Myrtle Beach More

Wonderful! I have purchased two vehicles from Jim Hensley and the group at Beach Ford. They are wonderful and got me exactly what I wanted! They are friendly, pr I have purchased two vehicles from Jim Hensley and the group at Beach Ford. They are wonderful and got me exactly what I wanted! They are friendly, professional, and very knowledgable. I would recommend them to everyone! More

Lousy Overall experience could have been handled better and more professionally, (you can put a suit and tie on anyone, or anything, it still doesn't make t Overall experience could have been handled better and more professionally, (you can put a suit and tie on anyone, or anything, it still doesn't make that a professional). Accuracy and equality when using numbers to benefit the dealership and go against the consumer financially is also a poor way to treat consumers. More

Awesome experience I want to thank the whole staff of Beach Lincoln. Especially Dallas Maxwell, he really exceeded my expectations. Also, Scott Powell on a great deal. I want to thank the whole staff of Beach Lincoln. Especially Dallas Maxwell, he really exceeded my expectations. Also, Scott Powell on a great deal. More