Beach Ford
Myrtle Beach, SC
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2016 Mazda3 Hatchback Unforseen events led to us making a purchase much sooner than expected and called in and spoke with Wil Newsome. He answered all my questions and dire Unforseen events led to us making a purchase much sooner than expected and called in and spoke with Wil Newsome. He answered all my questions and directed me to speak with Chris Werrnet about setting up a time to come in and talk/look at some vehicles. I came in that afternoon and spoke with Chris and he made it as stress-free as he could and answered any additional questions I had. Then I was introduced to Jim Cole who helped me decide which style I would go with and then made sure that everything went according to plan. The process was smooth and streamlined for profiecentcy and they even put me in a rental until my car came from another lot. I definitely recommend this dealership and would also recommend anyone to speak with these people as they were professional, friendly, honest, and didn't try and sell you something you don't want. More
Helpful, friendly staff. The salesman I dealt with (Stephen Pringle) was an exceptional young man. He was very helpful and patient with me. At my age I don't take too well to The salesman I dealt with (Stephen Pringle) was an exceptional young man. He was very helpful and patient with me. At my age I don't take too well to all the new technology, but he made sure I knew how to use all the features by having me come back a week later to review and answer any questions and invited me to come back anytime I have a question. More
Amazing personal service I went in to trade in my mustang for an escape and texted one of the managers what I was looking for. He immediately emailed me a list of escapes that I went in to trade in my mustang for an escape and texted one of the managers what I was looking for. He immediately emailed me a list of escapes that met my criteria. When I went to look at them, I was greeted by Amber. She was so sweet and not pushy at all. I wasn't wheeling and dealing with them. I loved the escape that I picked out. They worked with me throughout the whole process and made me feel like I was part of them. Amber stayed after hours just to help me set up the technology in my car and show me all of features the car had. I had a really great experience and absolutely recommend them to anyone looking at purchasing a car. More
Saved our Vacation! I just wanted to say a little something about my awesome service experience with Beach Automotive Group - Lincoln and especially with Todd Lawson. I just wanted to say a little something about my awesome service experience with Beach Automotive Group - Lincoln and especially with Todd Lawson. On our drive from New Jersey down to Myrtle Beach SC our Lincoln MKZ started acting up. I could not believe this was happening because I put our car into the shop here in NJ at our local Lincoln/Ford dealership so that I would not experience any problems with our long trip south. I thought I did everything right! New tires, transmission flush and service, oil change, all new filters throughout and a tune-up. all was okay until about halfway through VA and it felt like to me that it was possibly a fuel ejector problem. We got into Myrtle Beach on Sunday afternoon so I started searching for a local dealership and located Beach Automotive Group. Took the car right over first thing Monday morning and hooked up with Todd Lawson. I told him about the work that was just performed not more than a week ago and he got it into the shop right away (and they were really busy) and told me it would probably be ready later that day. Todd offered to have the shuttle car take me back to my hotel and offered to have me picked up when the car was completed. On my return later that day, Todd drove the car and discovered that the problem still existed. So he contacted the dealership here in NJ and had them FAX a copy of the workorder so they could see what work was performed by them. Long story short, it turned out that one of the new spark plugs installed by the NJ dealership was faulty. Can you believe it! A $7.69 part caused all of these problems. Todd had the plug replaced and they even handled it under a warranty. I think what impressed me the most, was how professional Todd and the entire dealership was and handled the situation. Even though I was just a tourist they treated me like i had purchased ALL of my cars from them, like I was a life long customer! Kudos to B.A.G. if I ever move down to South Carolina - you can bet they will be my dealership where I purchase and service my cars. Thank You Todd, you saved our vacation. James & Diane Evanson More
we were so happy with our 1st purchase we went back again Once again Mike Browning out did himself in helping us with our purchase. After purchasing a truck a few months before we went back to Mike to purchas Once again Mike Browning out did himself in helping us with our purchase. After purchasing a truck a few months before we went back to Mike to purchase a car. I was looking to upgrade to a luxury Suv and once again Mike was extremely helpful. My husband and i decided that we would wait till the right one became available at Beach. We purchased a preowned Lincoln MXC. Mike helped us get a great deal on our trade in and on the Car. Once again Dallas made loan process a dream and Scott also is a pleasure to deal with. Thanks again Mike for making us feel so comfortable in our purchase… We are your customers for life More
Great Salesman The salesman are great and go out of their way to make sure your experience is good and will do anything for you. My salesman was Mike Dabrowski and h The salesman are great and go out of their way to make sure your experience is good and will do anything for you. My salesman was Mike Dabrowski and he would personally go to the DMV to get my new plates and had me come in every now and then to make sure the quality of my new car was perfect and as I expected. More
Great Experience! I would highly recommend Beach Automotive Group. Melanie Nelms took very good care of us and made the whole experience enjoyable. The whole group was I would highly recommend Beach Automotive Group. Melanie Nelms took very good care of us and made the whole experience enjoyable. The whole group was friendly and took the time to walk me through all the functions the vehicle was capable of doing. I am extremely happy with my purchase. More
Great Service experience We were staying at Ocean Lakes Campground and were getting ready to hook up to leave on the Friday before Memorial Day Weekend and our 2001 F350 Diese We were staying at Ocean Lakes Campground and were getting ready to hook up to leave on the Friday before Memorial Day Weekend and our 2001 F350 Diesel Dually just quit. So we had it towed to Beach Ford and being late Friday afternoon on a holiday weekend they could not get to it until the following Tues. They did run some tests that Friday and found the problem, so on Tuesday morning they replaced the part and ran it for a couple hours to make sure it was right. They got us back on the road Tues and were very nice to us. Everyone there was very pleasant and friendly. More
Service Dept Does Not Care I drive a 2013 Ford Super Duty diesel with 44,000 miles and a check engine light came on. Ford diesels will go into limp mode and shut down for some s I drive a 2013 Ford Super Duty diesel with 44,000 miles and a check engine light came on. Ford diesels will go into limp mode and shut down for some sensor issues. I live 3 hours away and was not sure that I could make it home so I called Beach on a Friday morning and was informed that they didn't have time to look at it. I explained that I lived 3 hours away and had a wife and 3 kids with me and I COULD NOT take a chance of being broken down on the side of the road. I begged for someone to at least check the code to see if it had to be repaired immediately. The service man told me that he could not take diesel mechanic off of the trucks already there. So, I will be moving to this area in a year or so and have just taken these xxxxxxxx off of my list. As a business owner who owns 15 service vehicles, I may take Ford off my list with dealers like this. More
Great Purchase Experience I cannot say enough good things about dealing with Mike (browning) at Beach Ford. He was able to answer any questions we had about any truck or car w I cannot say enough good things about dealing with Mike (browning) at Beach Ford. He was able to answer any questions we had about any truck or car we were interested in.He helped us to choose the correct truck that fit our needs. We had stopped in the deanship one day on a whim and made sure when we were ready to purchase a month later we went back to Mike. Thank you Mike for treating us like family….. Everyone was a pleasure to deal with including manager Scott and a special shootout to Dallas who made the loan process a dream... More