Beach Ford
Virginia Beach, VA
Filter Reviews by Keyword
By Type
Showing 575 reviews
They arrived on time and were very professional. They said that yes I did need the recalled parts. Then they checked the car over and even added fluid to the windshield dispenser. They said that the They said that yes I did need the recalled parts. Then they checked the car over and even added fluid to the windshield dispenser. They said that they would return as soon as they had the recalled part. More
The Service personnel Pam was not helpful, friendly she was cold when I asked her questions. I feel like I was inconveniencing her with just having a conversation. Started my day off on the negative note. was cold when I asked her questions. I feel like I was inconveniencing her with just having a conversation. Started my day off on the negative note. More
Top tier dealership, very professional and family accommodating. I had a wonderful buying experience with Priscilla Gonzalez, she answered all of my questions knowledgeably and worked hard to get my accommodating. I had a wonderful buying experience with Priscilla Gonzalez, she answered all of my questions knowledgeably and worked hard to get my family the best deal possible.’ More
The technicians that came to our home were super. We loved the home call! It made the recall visit so easy. Thank you for instituting home visits for your customers. We loved the home call! It made the recall visit so easy. Thank you for instituting home visits for your customers. More
Great and attentive customer service. Very much in tune with my desires and needs of an automobile. The coverall process was great and both Tony and Montel were very professional and made Very much in tune with my desires and needs of an automobile. The coverall process was great and both Tony and Montel were very professional and made my purchase painless and speedy. More
Always pleasant and fast. Great customer service. Love the "come to your home" for recalls to be handled. Great customer service. Love the "come to your home" for recalls to be handled. More
Mason was great to work with. Helped get my truck in and out. Had some issues with initial phone call as operator told me I would need to do my own research on a previously instal Helped get my truck in and out. Had some issues with initial phone call as operator told me I would need to do my own research on a previously installed part warranty. They did not give me any reasons like it might be expired. Which it was. More