
Beach Ford
Virginia Beach, VA
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From the time I walked into the dealership until taking delivery of our new Taurus the following day,I found the overall experience exceptional. I don't happen to like shopping for a car but as my wife nee delivery of our new Taurus the following day,I found the overall experience exceptional. I don't happen to like shopping for a car but as my wife needed a new car it had to be done. Incidentally, we purchased her 2001 Taurus Wagon in June, 2001. We purchased her new Taurus this past August 31st, 2011. My experience at Beach Ford started with meeting the salesperson, Mary Turner who greeted me in a very friendly manner. She was courteous, knowledgeable of the various models and very patient. Understand that I had just come from the Chevy dealership across the street. I had my mind made up that I was going to buy a Chevy Malibu and stopped in Beach Ford as an afterthought. We test drove a number of vehicles and I had fun doing it. NO PRESSURE FROM MARY! That is the key. She explained each vehicle in detail as I was test driving them. She explained all features, engine types, and the difference between each vehicle and how it would apply to our needs. After a couple of hours I thought I had my mind made up until I saw the 2011 Taurus. Mary and I test drove it and she gave me a quick summary of all the features. The rest is history as we took delivery the next morning. Mary has a great sense of humor and made the paperwork and financing as painless as possible. The credit manager was friendly, professional and very quick. Beach Ford gave us a good discount for our trade in and were able to price the vehicle within my range. I was very satisfied with the price. Mary was on hand the following morning as my wife and I,and our two daughters picked up the vehicle. Mary made a little celebration out of it; presenting us the new car and showing my wife and I all the different features. We loved every minute of it and my wife is loving her new 2011 Taurus. I will be happy to recommend Beach Ford to family and friends, Very sincerely, John, Rebecca, Jackie and Suzanne Pileckas More
After looking at almost every dealership in town, I didn't hesitate to purchase from Beach Ford after dealing with my salesman, John Schlick. He really stood out to me because he actually listened to w didn't hesitate to purchase from Beach Ford after dealing with my salesman, John Schlick. He really stood out to me because he actually listened to what I was looking for in a vehicle. Even though I might have been persuaded to purchase a pricier vehicle, he actually took the time to keep reminding me and redirecting me to the vehicles with the features I was looking for. I really appreciated the time and effort John put into helping me find the car of my dreams, but most of all the integrity he demonstrated during the course of my search. I was extremely impressed that he actually cared enough to help me find what I wanted versus trying to get me to spend as much as he could. Also, unlike the other salesmen at other dealerships, he never once talked to me like I didn't know anything about cars. He was very respectful and courteous and I, being a female, truly appreciated that. I've also had to visit your service center twice since purchasing my vehicle and the customer service is OUTSTANDING. Both times that I stopped in to let the service department know I was having trouble with something, they've been very kind to help me right on the spot and never once did I have to make an appointment. We've always purchased our vehicles right next door to you guys from RK Chevrolet for the past 20 years. Now I have to wonder.. WHY?!!! More
With 10 being best & 1 being least -I am satisfied with my latest purchase experience at Beach Ford. 10 With 10 being best & 1 being least - I would recommend Beach Ford to my friends and fa with my latest purchase experience at Beach Ford. 10 With 10 being best & 1 being least - I would recommend Beach Ford to my friends and family. 10 With 10 being best & 1 being least - I will return to Beach Ford for future automotive needs. 10 Please Share Your Comments With Us! Great service from Tony Perez More
Derek Jacobson in sales was outstanding! There was never any pressure felt during the auto buying experience. Doc in Finance was of great assistance with regard to the best choices for financing our purcha any pressure felt during the auto buying experience. Doc in Finance was of great assistance with regard to the best choices for financing our purchase More
We have been a customer with Beach Ford for 16 years and a Ford customer since 1991. Last week we purchased a 2011 Ford Escape from David Swoope and Rich Alcanices. Both did an outstanding job in listening a Ford customer since 1991. Last week we purchased a 2011 Ford Escape from David Swoope and Rich Alcanices. Both did an outstanding job in listening to our needs and wants. My wife was very impressed with Rich's honesty and sense of humor. She said this was the best experience we have had in purchasing a new car and at Beach Ford. Thank you! Neil Leary More
With 10 being best & 1 being least -I am satisfied with my latest purchase experience at Beach Ford. 10 With 10 being best & 1 being least - I would recommend Beach Ford to my friends and family. with my latest purchase experience at Beach Ford. 10 With 10 being best & 1 being least - I would recommend Beach Ford to my friends and family. 10 With 10 being best & 1 being least - I will return to Beach Ford for future automotive needs. 10 Please Share Your Comments With Us! I have never experienced such a nice encounter with a car dealership! David, Scott and all other employees were very cordial and helpful!! I am now a Beach Ford Customer for life! More
I am ALWAYS pleased with the superior service I get at Beach Ford. I would never purchase a vehicle from anyone else. Over the years I have bought 3 pickup trucks (the last one was a King Ranch which I Beach Ford. I would never purchase a vehicle from anyone else. Over the years I have bought 3 pickup trucks (the last one was a King Ranch which I still have), 2 Escapes (2008s for my daughters) and 2 Edges (a 2008 and now a 2011). The Edge is one of the finest, coolest cars I have ever owned. I would also never take my vehicles anywhere but Beach Ford for service. They always do a great job and are concerned that the work is done right the first time. My daughters (21 and 19) take their Edges their for oil changes and routine maintenance. They are treated so well. I strongly recommend Beach Ford to anyone who is considering purchasing a Ford or Lincoln product. More
Question Answer Question Answer -------------------------------------------------------------------------------- With 10 being best & 1 being least - I am sat Question Answer -------------------------------------------------------------------------------- With 10 being best & 1 being least - I am satisfied with my latest service experience at Beach Ford. 10 With 10 being best & 1 being least - I would recommend Beach Ford to my friends and family. 10 With 10 being best & 1 being least - I will return to Beach Ford for future automotive needs. 10 Please select your service advisor: Tom Best Please Share Your Comments With Us! tom is the best! More
Rich was a great salesman. It was by far the best car buying experience I have ever had. It took a total of less than 3 hours over two evenings to buy the fusion. Rich exceeded my expectations. He truly buying experience I have ever had. It took a total of less than 3 hours over two evenings to buy the fusion. Rich exceeded my expectations. He truly loves what he does, genuinly cares and is honest. I am amazed and will refer anyone I know to Rich. Thank you Beach Ford! More
Dear Mr. Barton Dear Mr. Barton Dear Mr. Barton May 9, 2011 I am sending you this email to explain to you the above subject. I purchased a 2002 Lincoln continental in November of 2010. I went to the Virginia beach location. I have credit issues, so I was refereed to a Mr. André dreesch, he showed be several cars and trucks in my price range. after I selected the 2002 Lincoln, he also told me about lots of extra I get from buying from beach ford. the main thing that stuck with me was the $1,000 maintenance for my car if I should need it. well I recently drove to fort Leonard wood, mo. to see my youngest son graduate from the army boot camp. we drove 1,044 miles to get there. once we got there the rear suspension failed and needed repair. I had no extra money or credit cards to use. I called André, and explained to him my problem. he was very concerned and helpful. he had one of the mechanics call me the following morning with several suggestions to fix my car, none worked. so I took it to the local ford dealer and explained to him what my problem was and that I had no money to fix it. I called André and he only asked for a written quote from the dealer, which totaled over $788.00 and that was it. I was very impressed with not only André keeping his word, but with beach ford as well. less than a hour after picking up my car, the same problem happened again, as it turned out it was a “height sensor” that went bad along with my compressor. again I called André and he took care of it. I already thanked GOD, now I want to thank you and your team of honest professionals. we made the return trip back home, safe and sound. I will always be a loyal advocate and customer of beach ford for the rest of my life. Ronald Jones More