Beach Ford

The is by far the worst service department I have every experienced. The techs apparently don't know the proper tools to use to get the job done or don't want to work on older vehicles (97 model) being ol experienced. The techs apparently don't know the proper tools to use to get the job done or don't want to work on older vehicles (97 model) being old! Because the service person said they probably shouldn' work on older vehicles. Customer service is horrible. And I'm sure they do great at getting kudos or whatever bonus they get, for sending people over to the sales department after they mess up their car so bad that it's cheaper to buy a new vehicle ! More

Quick, professional and friendly service. Beach Ford is tops in the Hampton Roads area. Everytime I visit, the entire Service Department staff is professional and firendly. All my future purchase of vehicl tops in the Hampton Roads area. Everytime I visit, the entire Service Department staff is professional and firendly. All my future purchase of vehicles will be through Beach Ford. Some dealers I've dealt with bend over backwards to make the sell and then the bond is broken; not at Beach Ford. You won't be disappointed. More

I thoroughly enjoyed my car buying experience with Beach Ford. Matt Cutherbertson was a wonderful sales associate and I would feel very comfortable referring friends and family to him in the future! Ford. Matt Cutherbertson was a wonderful sales associate and I would feel very comfortable referring friends and family to him in the future! More

This was by far the worst experience of car buying my husband and i have been through. We bought our car not even two months ago and we are already getting things fixed. we took it to get an oil change a husband and i have been through. We bought our car not even two months ago and we are already getting things fixed. we took it to get an oil change at sears ( we dont live in the area) and they tell us they cant proceed to change it because theres a leak and theres oil caked on to the entire right side of the vehicle. so we drive back to have them tell us its the crank shaft seal which was leaking bad and those DO NOT just go bad. especially on a low milage vehicle. so then they tell us we have to pay for it because we did not purchase the extended warranty which to fix could cost at least a grand and during those two months between getting interior work done and the remote not working properly we've probably only had it for three weeks b.c its been in their shop getting fixed. they do not keep you updated on the progress of your vehicle when getting worked on. i was told i would get my car back today and now they are saying monday it is a BIG inconvenience when you have someone else's vehicle and you live out of town. i am very surprised that a reputable dealer like this would have a car on their lot for sale with so many defects and bad customer service. More

I regularly use Beach Ford for my inspections and service on 2003 Ford Explorer. Have had outstanding support from Ms. Slater in getting fast and superlative service. on 2003 Ford Explorer. Have had outstanding support from Ms. Slater in getting fast and superlative service. More

We bought our first Ford at this dealership. After visiting several dealerships among several brands of vehicles, this dealership impressed us the most with friendliness, professionalism, and fairness visiting several dealerships among several brands of vehicles, this dealership impressed us the most with friendliness, professionalism, and fairness. We have not used the service side yet so whether that part is just as good remains to be seen. We bought a beautiful 2009 Ford Escape that we feel we got a good deal on. The employee, Manual, that we worked with has been great in making sure we were satisfied with the entire process. More

I have bought five vehicles from Beach Ford, and I have always received excellent service. They are quick and try not to take up too much of your time. The service department is also outstanding and won’ always received excellent service. They are quick and try not to take up too much of your time. The service department is also outstanding and won’t recommend work that is not needed. I sent a friend there and he asked them to check his breaks with 35,000 miles on them, and they told him he had about 10,000 miles before they needed to be replaced. Outstanding customer service. More

Beach Ford was amazing. They were also one of numerous dealers in the area that I attempted to purchase from. They met my price and gave me exactly what I wanted. Thanks Beach Ford! =) dealers in the area that I attempted to purchase from. They met my price and gave me exactly what I wanted. Thanks Beach Ford! =) More

Beach Ford Service Dept led by Vincent (Manager) is without a doubt - the BEST that I've ever encountered. Naturally, we hate to have any service done but if you need service or repairs - BEACH Ford i without a doubt - the BEST that I've ever encountered. Naturally, we hate to have any service done but if you need service or repairs - BEACH Ford is highly recommended. MEM Contracting, Inc. More

With 10 being best & 1 being least -I am satisfied with my latest purchase experience at Beach Ford. 10 With 10 being best & 1 being least - I would recommend Beach Ford to my friends and famil with my latest purchase experience at Beach Ford. 10 With 10 being best & 1 being least - I would recommend Beach Ford to my friends and family. 10 With 10 being best & 1 being least - I will return to Beach Ford for future automotive needs. 10 Please Share Your Comments With Us! I would just like to say that Chris Bryant and Craig Hughes did an excellent job in locating me my new truck and took very good care of me and my needs. My dad has purchased two from Beach Ford after being a Chevy man for 40 yrs and has loved his truck and Beach Fords commitment to service. I will recommend All my friends and family to Beach Ford. I have two outside sales men that will be needing cars here in the next couple of months and im sending them to Craig. Hats off to a fine team at Beach Ford. There is no other dealer that can compare. More