Beach Cities Toyota Westminster
Westminster, CA
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Absolutely horrible salesman. Melvin Linares, in particular. I caught him in a lie when asked about some features of a car I wanted. What a xxxxin xxxxxx Melvin Linares, in particular. I caught him in a lie when asked about some features of a car I wanted. What a xxxxin xxxxxx More
Sold my vehicle here. It was a fast and easy process. Cathy was explained the process and her manager was able to approve price I wanted for my car. Excellent service. It was a fast and easy process. Cathy was explained the process and her manager was able to approve price I wanted for my car. Excellent service. More
Sold my car to Elmore Toyota after I submitted a KBB instant cash offer request online. They were the only dealer to reach out to me, which I think speaks to their proactiveness. I worked with Cathy who instant cash offer request online. They were the only dealer to reach out to me, which I think speaks to their proactiveness. I worked with Cathy who was very great to work with and a great communicator. I didn't interface with the manager, but Mario was the manager who approved the final sale. Sold the car for what I think was a fair price. The only minor negative was the wait as I was told I would spend 30-50 minutes here and it was more like 2 hours, but I expected a bit of a wait so I'm not going to take off stars for this - just something to keep in mind! Also they were probably busy after the holiday weekend perhaps. More
I took my less than one year old Toyota that had just a few thousand miles on it in for a safety recall. After they took the car in to perform the service, the service writer came out and stated that my ca few thousand miles on it in for a safety recall. After they took the car in to perform the service, the service writer came out and stated that my car needed new brakes, a new air filter and had dirty engine oil. I declined the service. I took the car home, put it on my lift and inspected all four sets of pads and rotors. They were in perfect condition. As was the air filter and the engine oil. What a disgusting attempt at ripping off a customer. Find a mechanic that you can trust. More
Confirmed advertised sale price on late model Toyota with Internet Sales Manager, specifically mentioned the price. When I showed up to test drive they had some song and dance as to how "dealer installed" op Internet Sales Manager, specifically mentioned the price. When I showed up to test drive they had some song and dance as to how "dealer installed" options would cost nearly $4000 more and "couldn't be removed". Asked the salesman to show me where this was disclosed in the ad and showed him my copy of the ad. He couldn't find the "small letter" he kept referring to anywhere. A complete waste of time. Was ready to buy at their price then and there but this dishonest practice soured me on them. Would rather give my money to someone else. More