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Beach Boulevard Automotive
Jacksonville, FL
66 Reviews
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66 Reviews of Beach Boulevard Automotive
June 12, 2021
DO NOT PURCHASE ANYTHING FROM THIS PLACE - ZERO STARSI DO NOT PURCHASE ANYTHING FROM THIS PLACE - ZERO STARS I purchased a 2007 mini cooper convertible for my 15 year old daughter to present to her for DO NOT PURCHASE ANYTHING FROM THIS PLACE - ZERO STARS I purchased a 2007 mini cooper convertible for my 15 year old daughter to present to her for her 16 birthday. I paid $4,777.50 (cash) on 05/08/2021 and I only drove 15 miles and the check engine light came on. I called several times and tried to speak with Andres (sales person) and he never returned one call. When I purchased the car I was clear that it was for my 15 year old daughter, so the car must be reliable and safe. I did not expect a new car but I did expect the car to last more than 5 days after paying $4,777.50 (cash) which half of the money was from money that my 15 year old daughter had saved on her own. After paying $4,777.50 (cash) and driving off the lot, we had not made it 15 miles and the CHECK ENGINE light came on. I attempted to call the salesman with no avail. I then reached out to Tom Bush Mini and scheduled an appointment to have the car services to ensure that it was safe for my 15 year old daughter. I parked the car in the garage and did not drive it until 05/11/2021 to the appointment at Tom Bush Mini. As soon as I arrived I was asked if I purchased this car from Beach Blvd Automotive and I stated YES. I was then told that this car had been there over three times with extensive issues and the last time it was there on 07/15/2020 they explained that the car would require a transmission $7,606.58 and the car had several leaks including front wheel leaks, boot axles and oil leaks. The check engine light was on and they gave a total quote to fix the car at $11,000. I was also told that they didn't know how the check engine light was turned off unless someone reset the O2 sensor to make the check engine light go off. I then called Beach Blvd Automotive and continued to be passed from person to person. Kevin (service manager) finally called me back and he was extremely rude and told me that all used cars have oil leaks and stated if I wanted a better car I should have went to Tom Bush. Kevin also stated that if I wanted a new car without any issues to go to Tom Bush and stated I could not afford to do that. I explained that the transmission was bad and that Beach Blvd Automotive knowing sold me a car that had major issues. I stated that I was going to call the BBB and then Kevin replied if I did report this issue to the BBB that the dealership would not help me at all. The manager John King then called me and my fiancé and was extremely rude. He was cursing and we stated that he was being recorded and he hung up the phone on us. The sales manager Kevin called us back immedialty and apologized for John King behavior but never once mentioned that he was returning my money. The manager was in the back ground screaming that if we call the BBB that he would not help us stating that it would make his business look bad. John King called me several times trying to explain that one of his service employees had the car prior to selling it to me. This clearly shows that he knew the condition of the car and stole our money. I asked John King what does that have to do with the current issue, this man was loud and rude and continued to try to talk over me about things that did not pertain to this transaction. He asked me if I was a mechanic and I stated I severed my country in the US Navy and I was responsible for inspecting billion dollar P3 aircraft so I may not be a mechanic but I am far from stupid. He asked me to bring the car to him and I explained that I did not feel comfortable driving the car because it would not change shifts. He then stated that it could be the tire pressure keeping it from changing shifts. He was full of excuses and had zero solutions. He then called me back and asked me to bring the car to him Saturday morning but did not discuss the return of the $4,777.50. This car NEVER should have been sold to me or any other customer. I told them at this time I wanted a full refund or to have the car serviced and repaired at Tom Bush Mini. I did not hear anything else from them to date. I just want the funds returned in full and they can have the car towed from my home. My daughter deserves a car and I wanted her to have that. She is a great student at Paxon School for Advance Studies and just an all around great teenager. She will be going to college soon and I just wanted to purchase her a safe and reliable car. This place should be shut down. More
by mrsretjones
Employees Worked With
Andre and Kevin
June 09, 2021
Worst experience ever! The owner is very rude and doesn’t care about the customers concerns. No wonder the staff is unprofessional. I would not recommend Satan himself to this place. Threats over simple and care about the customers concerns. No wonder the staff is unprofessional. I would not recommend Satan himself to this place. Threats over simple and no answers for major concerns. The owner would not even listen to my issue, instead cut me off and said he didn’t care. xxx Glad I have an Attorney because I feel like they will unlawfully repo at anytime. #gothereifyouwamt,youvebeenwarmed!! More
by Queen
Employees Worked With
Owner
September 02, 2020
VERY DECEPTIVE PLACE PICTURES LOOK NOTHING LIKE THE PRODUCT WHEN YOU HIT THE LOT TOTAL SHAME I PASSED QUICKLY I WOULDNT RECOMMED UNLESS AT ALL PRODUCT WHEN YOU HIT THE LOT TOTAL SHAME I PASSED QUICKLY I WOULDNT RECOMMED UNLESS AT ALL More
by b4l306
Employees Worked With
Johnny King, Kent Sumaylo, "Cadillac" Joe Gonda, James Perkins, Nacho Borges, Michael Godoy, Jerry Smith, Johnnie King
July 25, 2020
They never returned my call nor text so if I had to put it in words I never spoke to Amy one so I would say terrible it in words I never spoke to Amy one so I would say terrible More
by Mhinton1979.mh
Employees Worked With
Johnny King, Kent Sumaylo, "Cadillac" Joe Gonda, James Perkins, Nacho Borges, Michael Godoy, Jerry Smith, Johnnie King
May 20, 2020
Apparently the people of beach Blvd automotive are living in a bubble. They repossessed my vehicle which wasn’t late on payments. Insurance cancelled a week ago. I got no phone call or anything. If this was in a bubble. They repossessed my vehicle which wasn’t late on payments. Insurance cancelled a week ago. I got no phone call or anything. If this was any other time I would completely understand. But no there is a global pandemic. People are not working. Other news. The vehicle broke down the day after I bought it. Didn’t work with me. Broke down twice now, oh and it’s leaking oil. Their mechanics didn’t see that? I’m sure they did. Did they disclose that? Sure didn’t. DONT BUY FROM THESE SOULLESS CRETINS. More
by Thesem16
Employees Worked With
Johnny King, Kent Sumaylo, "Cadillac" Joe Gonda, James Perkins, Nacho Borges, Michael Godoy, Jerry Smith, Johnnie King
April 20, 2020
Service Department~ Kevin I am writing this review to recommend Kevin in the service Department! My son bought a car and they mentioned they "checked it out" however, we did h I am writing this review to recommend Kevin in the service Department! My son bought a car and they mentioned they "checked it out" however, we did have a few things that needed to be fixed. Kevin has stood behind the service department and MADE THINGS RIGHT! We appreciate this and would recommend Beach Blvd Auto. for this reason! Donna / Neil More
by dkmcdonough
Employees Worked With
Ronning
March 14, 2020
I'm a little shocked by all the negative reviews here. I too bought a car at BBA that might have had serious problems - a noisy valve lifter and at some point engine oil had leaked into the coolant - but I too bought a car at BBA that might have had serious problems - a noisy valve lifter and at some point engine oil had leaked into the coolant - but I knew that a little tlc, oil conditioner and long drives would likely put it in the clear, and it did. The car I bought, a 2006 Toyota Solara convertible, has worked out perfectly. Just after I bought it I took the time to chat at length with a knowledgeable mechanic outside a Wawa. Our discussion descended into an argument about Sun Tsu and the art of war, and I forgot to thank him for his advice on the car. Thank you. I didn't do a pressure test but did a timely oil change 3000 miles later with a quart of Lucas, and this worked like magic, especially after some distance driving. I was planning to do this anyway and talking to a mechanic helped to reassure my instincts. I'm very thankful I didn't buy a Jeep or an old Ford, or anything high-maintenance. Six months on and my total repair bills are less that $50 - two headlights and a fuse. I think people should consider buying the least expensive cars, take note of how they've been cared for, why they've been marked down and what can be done about it. People who are not so familiar with cars should take a mechanic with them when buying used cars. I would not expect these salesmen to know the quality or condition of their huge inventory. Nevertheless, I would recommend Phillip. More
by Steve R
Employees Worked With
Phillip
April 23, 2019
Poor service Buyer beware! Hidden defects on car which they lied about! They are deceitful and sell cars not safe to drive! Will use all avenues necessary to re Buyer beware! Hidden defects on car which they lied about! They are deceitful and sell cars not safe to drive! Will use all avenues necessary to recover damages! More
by Cars
Employees Worked With
Andre
