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Bayway Lincoln
Houston, TX
119 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 119 reviews
December 23, 2020
Best experience I have ever had buying a car! Amazing deal and Michael M. took great care of me, honest, up-front, and the best deal I have ever gotten on a vehicle! Could not recommend this dealership m deal and Michael M. took great care of me, honest, up-front, and the best deal I have ever gotten on a vehicle! Could not recommend this dealership more! More
by jessiecl1985
Employees Worked With
Michael M.
December 14, 2020
Experience was A+. Bayway is first rate in customer service. Everyone on "the team" was really attentive. Fred was outstanding to get me in to a new vehicle. service. Everyone on "the team" was really attentive. Fred was outstanding to get me in to a new vehicle. More
by rsl.arizola
Employees Worked With
Fred in sales and the young lady in service whose name is Beth?, I think, and then of course the guy in finance. Al excellent.
November 29, 2020
This is my third SUV from Bayway Lincoln. I appreciate the professionalism of Mr. Hoyer. He answers all my questions and is very knowledgeable about the inventory and technology, is very personable and the professionalism of Mr. Hoyer. He answers all my questions and is very knowledgeable about the inventory and technology, is very personable and polite each time. My Service Adviser is Curtis who provides excellent service as well as great customer service. More
by Faithfortoday
Employees Worked With
Nathan Northcutt
July 12, 2020
Excellent customer service We received Excellent customer Service from Bayway Lincoln and our salesman Gilbert Thomas from the minute my husband contacted him about the car we f We received Excellent customer Service from Bayway Lincoln and our salesman Gilbert Thomas from the minute my husband contacted him about the car we found on their website (which was still at the factory).... Gilbert kept us updated every week on it's progress to their facility in Houston and us taking delivery of our Aviator. Thank you Gilbert Thomas and Bayway Lincoln for your excellent customer service. More
by ryoung151
Employees Worked With
Gilbert Thomas
June 20, 2020
Dealership has a well organized, efficient sales process with knowledgeable sales consultant. Look forward to a continued excellent relationship during the service of new Navigator. with knowledgeable sales consultant. Look forward to a continued excellent relationship during the service of new Navigator. More
by jdc485
Employees Worked With
Ron Wilson, Nathan Northcutt
May 11, 2020
Scheduled Service The pickup and delivery service initiated by my service rep.(Shane Donaldson) was crucial during this pandemic. Everyone was courteous and professiona The pickup and delivery service initiated by my service rep.(Shane Donaldson) was crucial during this pandemic. Everyone was courteous and professional. All issues were addressed and corrected including car wash. Thank you Shane for making this happen. More
by ellartaylor71
Employees Worked With
Shane Donaldson, Denish Patel
May 10, 2020
We drove an extra 45 minute to have Bayway Lincoln do our routine service on our Navigator. We live on the northwest side of Houston in Magnolia and much closer to another Lincoln dealer. After the other routine service on our Navigator. We live on the northwest side of Houston in Magnolia and much closer to another Lincoln dealer. After the other dealer did the service last time we decided to drive the extra distance and have much better customer service and things done correctly. More
by Megan
Employees Worked With
Nathan Northcutt
February 05, 2020
BOUGHT a used car Met with Michael Conner, work with all the pricing,paper work and services available to us and help us to BUY a used car. Mr. Michael Conner fulfilled Met with Michael Conner, work with all the pricing,paper work and services available to us and help us to BUY a used car. Mr. Michael Conner fulfilled with his promises and is a man of his word. More
by ortegajr747
Employees Worked With
Xavier (Finance)
August 12, 2019
100000 junk Terrible over all experience. I ended up paying 7k more for the navigator than I agreed to. At 2k miles the engine was burning oil and only had 3 quar Terrible over all experience. I ended up paying 7k more for the navigator than I agreed to. At 2k miles the engine was burning oil and only had 3 quarts by the time the check engine light came on. Then, bo loaner car was available . Now I'm having to use masking tape to keep my rear air vents open. More
by Kellyg
Employees Worked With
Lance Willis
