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Bayway Lincoln

Houston, TX

4.9
119 Reviews

12333 Gulf Freeway

Houston, TX

77034

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Showing 119 reviews

December 21, 2016

Liar dealeship This dealership deserve 0 star. They are working only the way to get money by any means ,not for the costumer sutisfaction. The first day Mr Wallace t More

by Gudeta Aboye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Art and Wallace
November 05, 2016

Great experience for my 4th Lincoln I've had nothing but the greatest service from Bayway Lincoln. It started with my leasing a 2014 MKZ Hybrid, then a 2015 MKC for my wife later. I then More

by Michael Bickel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Sausser
September 26, 2016

satisfied They were very nice and try to help us get a car after they mess up on a price ,great service overall will come back in the future More

by syntia almazan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick and the manager arturo
September 12, 2015

Great customer service We had nothing but the best service. The crew Angel and Jose were awesome. Everybody there were friendly, and helpful.. They were absolutely very prof More

by Angelavila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel and Jose L.
August 30, 2015

My experience car shopping at Bayway I've actually purchased from this dealer previously and returned to look at certified preowned Lincoln Models. I mistakenly went to the new vehicle bu More

by SL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
OJ Hagen (pre owned), Jaime S (email only), Daniel S (new sales)
July 22, 2015

They saved my life I cane to the dealership today with little hope of getting a car but he made sure that I did not leave his lot without one im so happy and blessed tha More

by deoshasanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue
July 21, 2015

Excellent experience I saw their cars over the Internet. Called and negotiated a fair price over the phone. Negotiated my trade in over the phone as well. Asked them to ha More

by Dwest610
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
July 11, 2015

Horrible car buying experience and customer service This dealership deserves ZERO stars. They have been the definition of WORST costumer service and car buying experience EVER. My girlfriend and I were More

by luisasalinas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose, Angel, Wallace
April 25, 2012

Just bought our second used car from this dealer. They are fair and honest. Lincoln also has a better warranty on their certified used cara then we could buy--6 years or 100,000 miles! They have also bee More

by Lfiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Nathan
December 08, 2011

My father (80 years old) leased a Mercury Milan from Bayway. After a few months he returned the vehicle to the dealership. He knew he would have to pay some type of early lease termination fee and lef More

by srbramlet
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Jan 19, 2012 -

Bayway Lincoln responded

Dear Sir, Regarding your father, Mr. Bramlet, we are sincerely sorry for any inconvenience that your father experienced. Our records show that this was a purchase, not a lease. His contract was with Ford Motor Credit and when he decided to return the vehicle, we were obligated to notify them. At that point, it was out of our hands. Bayway did not send this car to auction, as it did not belong to us. He never paid Bayway $4000; perhaps that was paid to Ford Motor Credit? Also, we don't report to credit bureaus, that must have also been FMC. We welcome you and your father to visit us at Bayway where we would be more than happy to show him all the paperwork that we have and that he signed. Because of privacy laws, your father must accompany you to review the paperwork. Feel free to call me, Michelle Aldridge, Internet Administrator at 281-929-6500 if you would like to come in to review the paperwork.

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