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Bayway Lincoln
Houston, TX
133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 133 reviews
May 11, 2020
Scheduled Service The pickup and delivery service initiated by my service rep.(Shane Donaldson) was crucial during this pandemic. Everyone was courteous and professiona The pickup and delivery service initiated by my service rep.(Shane Donaldson) was crucial during this pandemic. Everyone was courteous and professional. All issues were addressed and corrected including car wash. Thank you Shane for making this happen. More
by ellartaylor71
Employees Worked With
Shane Donaldson, Denish Patel
May 10, 2020
We drove an extra 45 minute to have Bayway Lincoln do our routine service on our Navigator. We live on the northwest side of Houston in Magnolia and much closer to another Lincoln dealer. After the other routine service on our Navigator. We live on the northwest side of Houston in Magnolia and much closer to another Lincoln dealer. After the other dealer did the service last time we decided to drive the extra distance and have much better customer service and things done correctly. More
by Megan
Employees Worked With
Nathan Northcutt
February 05, 2020
BOUGHT a used car Met with Michael Conner, work with all the pricing,paper work and services available to us and help us to BUY a used car. Mr. Michael Conner fulfilled Met with Michael Conner, work with all the pricing,paper work and services available to us and help us to BUY a used car. Mr. Michael Conner fulfilled with his promises and is a man of his word. More
by ortegajr747
Employees Worked With
Xavier (Finance)
August 12, 2019
100000 junk Terrible over all experience. I ended up paying 7k more for the navigator than I agreed to. At 2k miles the engine was burning oil and only had 3 quar Terrible over all experience. I ended up paying 7k more for the navigator than I agreed to. At 2k miles the engine was burning oil and only had 3 quarts by the time the check engine light came on. Then, bo loaner car was available . Now I'm having to use masking tape to keep my rear air vents open. More
by Kellyg
Employees Worked With
Lance Willis
March 28, 2019
Certified Vehicle Ripoff We purchased a certified licolon from Bayway. We have had major problems since wk 1. We paid an extra 6k for the best warranty the offered. The warran We purchased a certified licolon from Bayway. We have had major problems since wk 1. We paid an extra 6k for the best warranty the offered. The warranty covers bumper to bumper to 100k miles. Wr are having motor problems and they aren’t willing to do anything. We reminded them we started complaining the first week. I don’t drive very much and this company is horrible. I am seeking an attorney to handle this More
by DDuvall
March 26, 2019
James Jackson was a great sales associate! Bought my car yesterday and I left $150 worth of gift cards in my traded in vehicle and James went out of his way to get it returned to me. Also speci Bought my car yesterday and I left $150 worth of gift cards in my traded in vehicle and James went out of his way to get it returned to me. Also special thanks to the auction that took the car that returned the gift cards to James! More
by Melissa
Employees Worked With
James Johnson
August 26, 2018
Awesome Thank you for the care you took with me and my SUV. Even though a 2006, you still took care of me above and beyond. Thanks Cody Donaldson Thank you for the care you took with me and my SUV. Even though a 2006, you still took care of me above and beyond. Thanks Cody Donaldson More
by Tinker093
Employees Worked With
Cody Donaldson
July 02, 2018
AMAZING CUSTOMER SERVICE I just bought a 2018 Lincoln MKC from here! We did everything via text message and two phone calls. I was in and out of the dealership in 2 hours. I just bought a 2018 Lincoln MKC from here! We did everything via text message and two phone calls. I was in and out of the dealership in 2 hours. Jamie and the entire Bayway Lincoln TEAM are amazing people to work with. This is my second car to buy from Bayway Lincoln. I wouldn't go anywhere else to buy one. Cody D. Holloway Bay City, Texas More
by CDH72
Employees Worked With
Jamie/Mike
June 19, 2018
Horrible salesman, having issues with Car already Will not buy another car from here. Awful salesman did not seem as if he wanted to sale me a car. Poor service! Now I am having car problems Will not buy another car from here. Awful salesman did not seem as if he wanted to sale me a car. Poor service! Now I am having car problems More
by Twinkalink07
Employees Worked With
Jeremy
June 14, 2018
Great customer service excellent car buying experience Mr. Ron Wilson, responded to my inquiry very promptly and professionally. One main thing that stood out is he was not one of those pushy car sales guy Mr. Ron Wilson, responded to my inquiry very promptly and professionally. One main thing that stood out is he was not one of those pushy car sales guys.. he listened to what I wanted then asked more questions.. made me feel he knew me and understood exactly what I was looking for.. he definitely delivered . I purchased my new Lincoln mkz and love it.. i would highly reccomend this dealership. More
by Krogerguy,Huey
Employees Worked With
Ron Wilson
