Baytown Nissan

service is horrible. The old manager decided to put a block on my account(not to my knowledge) after mentioning the item i had done should not be charged to my card that i The old manager decided to put a block on my account(not to my knowledge) after mentioning the item i had done should not be charged to my card that is fraud it was later found out that it is covered on warranty. This month I brought my car in to get service did not know their was block on my account, service refused. I went to other nissan problem solved no issues, > I was about to purchase another car that weekend for kiddo big mistake nissan baytown... and new manager claims cant get the block off or would not TRY... So unprofessional . I came there for over 10 years no problem and then one manager that know he is quitting do something conniving and leave. More

False quote fase advertising no trustful dealer call for a quote 9/12 transmission oil $209 injectors cleaning $132 then I went 9/13 drive from Atascocita to find out $289 and $199 because the servi call for a quote 9/12 transmission oil $209 injectors cleaning $132 then I went 9/13 drive from Atascocita to find out $289 and $199 because the service specialist gave me a wrong prices, really she didn’t let me speak to a manager but she new supposedly new employee and new she gave me that price she didn’t want to work out nothing just said this is a Nissan but has a owner so this are the prices Not happy with experience False advertising Not coming back here Please before going here call other dealers they have better prices lower than here or at least they are honest More

Bad buying experience First of all, I entered my information on the internet to see if the vehicle was still available and as expected I received a call from someone (I can First of all, I entered my information on the internet to see if the vehicle was still available and as expected I received a call from someone (I cannot remember the name) and was informed it was available. Once I arrived to the dealership I asked for the individual that called me and I never got to meet them. I was directed to another salesperson...and that is when things went downhill. We walked out to look at the vehicle that inquired about and the vehicle was a mess (dirty). There appeared to be no attempt to clean the vehicle prior to advertising it on the internet. Then came the time for the offer for my trade. I had been dealing with one salesperson at this point but as the offer for my trade was time to be announced to me, I was approached by the salesman, the sales manager and someone else. I pretty much knew by the way they approached me that the offer was going to be ridiculous and of course it was. I politely told them no thanks and to please give me my keys but the sales manager could not accept that and kept on and kept on. Thankfully the salesman had enough respect for customers to quickly retrieve my keys so that I could leave. I have to admit...that was the worse car buying experience I have ever had and will certainly never step foot on that car lot again. More

Excellent experience great team.’ Transparency and Honesty are very hard to find in the car business and when you find it you cherish it and most important you don’t feel like a fool i Transparency and Honesty are very hard to find in the car business and when you find it you cherish it and most important you don’t feel like a fool in a room full of liars Thank you Ryan,angel,Claudia,Ivanna oh and let’s not forget to mention Miguel in finance thank you for treating me like Family. More

Used car This young lady had all the answers I was looking for not including she made me and my friends feel like we were at the right spot the second we pull This young lady had all the answers I was looking for not including she made me and my friends feel like we were at the right spot the second we pull in thanks Roxanna for your outstanding customer service I sure will Recommend Baytown Nissan to everyone !!. More

GREAT SALESPERSON ROSEANNA GOMEZ!!! We loved our salesperson, Roseanna Gomez. We arrived late on a Saturday evening and she was patient and very accommodating and never rushed us or pres We loved our salesperson, Roseanna Gomez. We arrived late on a Saturday evening and she was patient and very accommodating and never rushed us or pressured us into buying a car. she was very informative and knew a lot about the car and the most important part to me, service after the sell. More